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Heritage Toyota

S. Burlington, VT

4.9
4,426 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,426 reviews

March 22, 2019

Great! Derek was very helpful and was able to juggle us as walk-ins with a pre-scheduled appointment. He was able to pick out cars that matched the needs I t More

by onomatopoeia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2019 -

Heritage Toyota responded

Glad you enjoyed working with Derek! Thank you for sharing your experience. We appreciate your business. #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

March 21, 2019

Helpful and nice to deal with Derik was nice to work with, very friendly and and great communication. Quick response through emails and stayed patient with me till the end. Hope to More

by RUDY.BOYNTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Heritage Toyota responded

Rudy, Glad you enjoyed working with Derek! We appreciate you sharing your thoughts. Thank you for choosing Heritage Toyota! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

March 21, 2019

New vehicle lease Salesman was extremely helpful with questions and very very patient with working around my busy schedule in order to get me in for an appointment. More

by Foster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Mack
Mar 28, 2019 -

Heritage Toyota responded

Foster, It's great to learn that Adam was so helpful and accommodating! We appreciate you posting. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 20, 2019

Chuck Heingartner is a Great Salesman & Person I want to thank Chuck Heingartner for helping me acquire my dream car. I absolutely love it! Chuck was very professional, very knowledgeable and pat More

by MJ Hyduke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
Mar 28, 2019 -

Heritage Toyota responded

MJ, We appreciate your kind words about Chuck! It's fantastic that he made sure you had a positive experience purchasing your new vehicle. Thank you for choosing Heritage Toyota! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

March 19, 2019

Great person to work with We really enjoyed working with Derek to purchase our car. He was knowledgeable and personable. There was never a time when we felt pressured or felt a More

by SatisfiedCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Heritage Toyota responded

We appreciate you sharing your experience working with Derek! It's excellent that he was so helpful and accommodating. Enjoy your new vehicle! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

March 19, 2019

Knowledgeable, kind and trustworthy Eleni was very comfortable to work with. She was extremely knowledgeable and made certain that I was understanding all the details of the car so that More

by Damian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not remember the name of the person I worked with in finance - he was excellent too., Eleni Floyd
Mar 21, 2019 -

Heritage Toyota responded

Damian, Thank you for the very nice review! It's wonderful that you enjoyed working with Eleni and the rest of the team. I'm glad she was so helpful in finding the car that is right for you. We appreciate you sharing your experience! #elenifloyd Nora Krom Customer Relations Specialist Heritage Automotive Group

March 19, 2019

Very happy with the way I have been treated. Very friendly staff.,I was treated very well. I was impressed with how hard Christine worked on my behalf. And impressed with Chuck as a salesman. Rea More

by CGKevin
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Spinner
Mar 21, 2019 -

Heritage Toyota responded

Kevin, It's great to learn that Chuck and Christine were so fantastic to work with! Thank you for posting. Enjoy your new vehicle! #chuckspinner Nora Krom Customer Relations Specialist Heritage Automotive Group

March 19, 2019

Experience and compassion Elani goes above and beyond for her customers. She has changed me from a 40 year Chrysler addict to a Toyota lover. She is awesome with getting me t More

by skpink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eleni Floyd
Mar 21, 2019 -

Heritage Toyota responded

Thank you for your kind words about Eleni! Glad to learn she provided such a fantastic purchasing experience. We appreciate you taking the time to share your experience. #elenifloyd Nora Krom Customer Relations Specialist Heritage Automotive Group

March 18, 2019

Now that is customer service Katie is an outstanding customer service representative. I had a lot of work completed to my vehicle and She kept me informed and was incredibly poli More

by RJMusgrave
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Katie Smith
Mar 21, 2019 -

Heritage Toyota responded

Glad to learn you enjoyed working with Katie! We appreciate you posting. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 17, 2019

Derek was friendly, knowledgeable and not pushy We loved working with Derek Blood. He listened to what we were looking for and made sure we paid a fair price. He was welcoming and knowledgeable with More

by Epvant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Heritage Toyota responded

Thank you for your kind words about Derek! It's excellent that he provided such a positive experience purchasing your Rav4. We appreciate you taking the time to post. #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

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