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Heritage Toyota
S. Burlington, VT
4,463 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,463 reviews
April 15, 2019
Painless and professional I generally hate buying a car. Haggling with sales people, all of the paperwork and the general inconvenience of it all. Not so with Heritage. First, I generally hate buying a car. Haggling with sales people, all of the paperwork and the general inconvenience of it all. Not so with Heritage. First, I had done some research and had zeroed in on a couple of different models, which helped. But I was still blown away at how friendly and low-key the sales effort was. The sales person I dealt with was professional and warm. And although the paperwork can’t really be minimized, the business agent was also personable and made the process move along very smoothly. Of course, it helped that Heritage has an incredible inventory with a lot of choices. All in all, I think I have found my dealership for life. More
by Chip892
April 15, 2019
Total maintenance service was outstanding. Total maintenance service was performed quickly, efficiently and with total professionalism. I highly recommend having your vehicle serviced at Herita Total maintenance service was performed quickly, efficiently and with total professionalism. I highly recommend having your vehicle serviced at Heritage Toyota. Very happy with the work performed by everyone. More
by Manning, t 98
Employees Worked With
Other Employees :
Kate Castonguay, Tom Kulhowvick, Dana Lawrence, Jay Jerger, Ryan Allen, Brandy St. Peter
April 15, 2019
Awesome Bernie did a great job working with my wife and I in selecting a new vehicle. I would recommend him to anyone looking to buy a new or used vehicle Bernie did a great job working with my wife and I in selecting a new vehicle. I would recommend him to anyone looking to buy a new or used vehicle More
by Habs09
Employees Worked With
Bernie Cieplicki
April 14, 2019
Outstanding Experience Liz did a great job making the experience as stress free as possible and did a great job going over the various options with us! Liz did a great job making the experience as stress free as possible and did a great job going over the various options with us! More
by Dkdz
Employees Worked With
Elizabeth Bockus
April 14, 2019
What buying experiences should be! While looking at 2 dealerships to compare, Jason and Heriatge was the second stop yesterday thanks to Jason having just sold my daughter and son in la While looking at 2 dealerships to compare, Jason and Heriatge was the second stop yesterday thanks to Jason having just sold my daughter and son in law their Sienna. My first stop elsewhere was terrible! Jason on the other hand made the experience of buying my RAV 4 a true professional and pleasurable experience from beginning to end! His welcoming manner, in depth knowlede, willingness to get the best deal for me, and the sense he actually cared made me realize why my daughter recommended Jason...she said he made car buying “fun”! I can tell you, Jason’s service was why I stayed and left with my new car! I’m not going anywhere else next time! Thank you Jason and Team Heritage for an enjoyable experience and a RAV 4 I’m really glad I’m driving today!!!! More
by Scathrall01
April 13, 2019
Quick and easy!!! Marc was great! I called one day and told him what I needed and wanted. Next day Marc showed me exactly what I wanted. Next day I drove off with the c Marc was great! I called one day and told him what I needed and wanted. Next day Marc showed me exactly what I wanted. Next day I drove off with the car I wanted!! So quick and easy! Thanks Marc!! More
by Brittjackson
April 12, 2019
Awesome Both Jason and Travis were friendly and accommodating. It made the process of leasing my RAV4 quick and pleasant. Thank you for staying late for us. M Both Jason and Travis were friendly and accommodating. It made the process of leasing my RAV4 quick and pleasant. Thank you for staying late for us. Much appreciated! More
by Lindzw26
Employees Worked With
Travis Green, Jason Dillon
April 11, 2019
The H Team- Burlington VT This is my Fourth lease, the only consultant I have ever dealt with is Chuck Heingartner. He is in by book a 5 star + salesmen !! He listens, and make This is my Fourth lease, the only consultant I have ever dealt with is Chuck Heingartner. He is in by book a 5 star + salesmen !! He listens, and makes understanding the negotiation simple. He gets what you want, without pushing extras Anyone looking for a honest salesman, I highly recommend Chuck Heingartner at Heritage Toyota Scion, South Burlington.VT. More
by Lorraine hannah
Employees Worked With
Chuck Heingartner
April 11, 2019
Never Again Worked with Patrick Weeks on a deal for my daughter. She and I went in because Patrick had contacted her about a "today and today only" deal on a us Worked with Patrick Weeks on a deal for my daughter. She and I went in because Patrick had contacted her about a "today and today only" deal on a used car. Sat down and worked out a deal to include a smooth return of her leased vehicle and a bottom line price. Patrick and I shook on the deal. I had to leave early for an appointment. Immediately after I left, my daughter was told there would be an additional fee of $360 dollars (disposition fee?) and because of a tiny ding in the returned car there would be another $200 involved upon return. Patrick had looked at the returned car before I left and assured me things would be fine. He, also being a experienced sales person, must have known about the disposition fee. Bottom Line - we shook on a deal and as soon as I was out of the building - the deal changed. NEVER AGAIN will any of my family use Heritage for service or sales. Apparently you can't trust a handshake there,,,, More
by 2geer
April 11, 2019
Great experience My husband and I were looking for a used Highlander and worked with Marc. Marc was extremely professional and easy to talk to; he also gave us a GREAT My husband and I were looking for a used Highlander and worked with Marc. Marc was extremely professional and easy to talk to; he also gave us a GREAT deal. We're so happy with our purchase. While we were waiting, Marc even provided me with a private space to feed my baby. We also worked with Josh Cousino who was awesome as well. The staff were warm and friendly - I just left there feeling very positive about my experience and would definitely do business with Heritage again. More
by EML
