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Heritage Toyota

S. Burlington, VT

4.9
4,415 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,415 reviews

December 03, 2018

Efficient service I always appreciate the promptness, efficiency, cleanliness of the service space and service itself. Shuttle, when needed, is great. Very courteous an More

by Farmgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
Dec 03, 2018 -

Heritage Toyota responded

Thank you for your kind words about our service department! It's fantastic that you've had positive experiences with us. We appreciate you taking the time to share your thoughts. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 03, 2018

Outstanding Service I am so happy with the service we received from Heritage Toyota. Our salesman Marc was so thorough in explaining all the feaures of the vehicle we pu More

by ShellyandTom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Morits, Marc Halliday
Dec 03, 2018 -

Heritage Toyota responded

Shelly & Tom, It's wonderful that Marc was so helpful! And that you also enjoyed working with Randy and Ryan. Thank you for your very nice review! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

December 02, 2018

Outstanding I have received nothing but outstanding service for my vehicle so far from Heritage Toyota. The service department is clean along with the customer lo More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Dec 03, 2018 -

Heritage Toyota responded

Thank you, Rich! Glad you've received top notch service from our team. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 01, 2018

So impressed with our new vehicle!! Everyone involved with the purchase of our vehicle was top notch! Our Highlander replaced our Volvo XC90 and has proven itself to be the right choice More

by DTREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Heritage Toyota responded

That's fantastic! We appreciate you sharing your thoughts. Enjoy your new Highlander! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 01, 2018

A super duper NEW car, bought from excellent sales person Eleni Floyd is just so incredible. I can't thank her enough for working with me for hours one rainy late afternoon to help me find the perfect car fo More

by cb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd
Dec 03, 2018 -

Heritage Toyota responded

Carolyn, Thank you for taking the time to write a review. It's great that Eleni was so helpful. Thank you for choosing Heritage Toyota! #elenifloyd Nora Krom Customer Relations Specialist Heritage Automotive Group

December 01, 2018

excellence Katie made the entire maintenance experience a breeze. Great communication and clarity. Heritage is great and excels at what it does. Thanks so much More

by DMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Smith
Dec 03, 2018 -

Heritage Toyota responded

Glad to learn you enjoyed working with Katie! Thank you for posting. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 30, 2018

Snow Tire Purchase Thank you Kate! I so appreciated your time this past week. I was quoted a price for 4 snow tires over the phone when I made my appointment but when More

by MoCitro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
Nov 30, 2018 -

Heritage Toyota responded

Thank you for your kind words! It's wonderful to learn that Kate and the rest of our team were so helpful. We appreciate you taking the time to share your experience. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 30, 2018

I love my Toyota Dealer Outstanding service and always a great experience. Dana is amazing to work with! Bought my Toyota 4Runner from here 3 years ago and never had a bad ex More

by Kshirzad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Dec 03, 2018 -

Heritage Toyota responded

Thank you for your kind words about Dana and the rest of our service team! It's wonderful that you've received such excellent service. We appreciate you posting! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 28, 2018

Chuck When my lease was up for my corolla I knew that I wanted something a little bigger. Chuck was there to help me through the process and he came highly More

by edenctowers@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Nov 28, 2018 -

Heritage Toyota responded

Thank you for your kind words about Chuck! It's excellent that you enjoyed working with him. We appreciate your business! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

November 28, 2018

Courteous, Efficient, Shuttle to and from Dealership What more can I ask for. Took my car in to have snow tires mounted on the snowiest day so far this year -- still got good service within the time est More

by GrannyFrani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Smith, Taylor Josephson
Nov 30, 2018 -

Heritage Toyota responded

It's wonderful that your visit went so smoothly! Thank you for sharing your experience. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

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