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Heritage Toyota

S. Burlington, VT

4.9
4,437 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,437 reviews

April 14, 2017

Came away with a great, safe car and an awesome deal I thoroughly enjoyed working with Shawn as he helped me narrow down the choices I had for a safe, economical and sporty car. I bought a Prius Prime a More

by SheilaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Carpenter, Beth Grady
Apr 14, 2017 -

Heritage Toyota responded

Sheila, It's wonderful to hear that Shawn has been so accommodating and helpful. Thank you for choosing Heritage Toyota. Enjoy your new Prius Prime! #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

April 14, 2017

"Love our Prius, John & Heritage Team Rocks" This is our third car with the Heritage team, second time with John! Yeah!! He made our car buying experience with him so easy and fun. John real More

by oxomannme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John DeWilde
Apr 14, 2017 -

Heritage Toyota responded

What a nice review! It's great to hear how much you liked working with John and Megan. We appreciate you taking the time to post. Happy driving! #hybridjedi #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

April 12, 2017

Easy to deal with - Thanks to Chuck! Heritage Toyota has been a very easy dealership to deal with. They are helpful with service appointments, answering questions, and finding you a vehic More

by Ryan Forde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Apr 14, 2017 -

Heritage Toyota responded

Ryan, Thank you for this lovely recommendation. It's wonderful that you've had such a great experience working with Chuck and the rest of the Heritage Toyota team. We appreciate you taking the time to post a review. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

April 12, 2017

Great experience We had a terrific car-buying experience with JT and the rest of the Heritage crew (sales manager and finance manager were terrific). The process was More

by Doris Ogden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Grady, JT Treichler
Apr 12, 2017 -

Heritage Toyota responded

Doris, That is wonderful to hear! We appreciate you taking the time to post. Thank you for choosing Heritage Toyota. #vtCarandSportspro Nora Krom Customer Relations Specialist Heritage Automotive Group

April 11, 2017

Super super super First class dealership. Friendly, helpful, and honest staff. Very happy I chose heritage over the others. I would recommend heritage Toyota to all. More

by Birdman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Devoid
Apr 12, 2017 -

Heritage Toyota responded

Thank you for your recommendation of Heritage Toyota! It's fantastic to hear that you had such a positive experience working with us. Enjoy your new vehicle! #Philthecarvoid Nora Krom Customer Relations Specialist Heritage Automotive Group

April 09, 2017

Quality Experience Because we live 1.5 hours from the dealer, communication was paramount. We found a novel way to communicate and make the deal that didn't require me More

by buddha3322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Carpenter, Beth Grady
Apr 10, 2017 -

Heritage Toyota responded

We appreciate you taking the time to post. It's wonderful that Shawn was so accommodating. Thank you for choosing Heritage Toyota, despite the distance. #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

April 09, 2017

Thank you Angus! It seems that the general perception of the car buying experience is not a pleasant one. Angus really made buying a car not suck! Thanks again Angus. More

by Donald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus Gunn
Apr 10, 2017 -

Heritage Toyota responded

Donald, Thank you for posting. It's great to hear that Angus made your purchasing experience a stellar one. Enjoy your new vehicle! #THEangusgunn Nora Krom Customer Relations Specialist Heritage Automotive Group

April 08, 2017

Easy, relaxing and fun! After weeks of research to find a used car, and 2 other unpleasant experiences at other dealerships, we walked into Heritage Toyota and less than 24 h More

by Mel D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus Gunn, Beth Grady
Apr 10, 2017 -

Heritage Toyota responded

Mel, Thank you for this lovely review! It's fantastic that Angus and Beth provided such a positive experience. Enjoy your new vehicle! #THEangusgunn Nora Krom Customer Relations Specialist Heritage Automotive Group

April 05, 2017

Efficient and friendly Ryan explained what would be happening on this visit and made recommendations on when to come again for my low-mileage car. Very quick service. In and More

by Cyndy
Recommend Dealer
Yes
Employees Worked With
Ryan Allen
Apr 06, 2017 -

Heritage Toyota responded

Cyndy, We appreciate you taking the time to post. Glad to hear Ryan provided a top notch service experience. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 01, 2017

Honest, Helpful, No Pressure... They're my Guys! When I find anything that I like in my life I stick with it. I take as good of care of things that I am able to and with the assistance of the Heritag More

by Mr Sparky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Devoid, Tom Kulhowvick, Dana Lawrence, Ryan Allen
Apr 03, 2017 -

Heritage Toyota responded

Mr Sparky, Our sincere thanks for this fantastic review! It's wonderful to hear that you have received consistently top notch service from our Toyota service department. We appreciate you taking the time to share your thoughts. Nora Krom Customer Relations Specialist Heritage Automotive Group

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