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Heritage Toyota

S. Burlington, VT

4.9
4,432 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,432 reviews

February 13, 2016

Chuck made it a great experience Everything about buying my new 4Runner was smooth, thanks to Chuck. He's a great guy, someone you'd want to hang out with, who also knows a ton about More

by Tom B.
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Feb 15, 2016 -

Heritage Toyota responded

Tom, Thank you for sharing your experience on DealerRater. Like you said, Chuck is a pro. I'm glad you enjoyed working with him. Congrats on your new 4Runner! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 13, 2016

Great Experience! Roger Patterson was great to work with during the purchase of our new 4Runner. He is very knowledgeable about all the model More

by Jamiami
Recommend Dealer
Yes
Employees Worked With
Roger Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2016 -

Heritage Toyota responded

Jim & Cathy, It's great to hear that you enjoyed working with Roger. We appreciate you taking the time to post on DealerRater. Hope that new 4Runner is treating you well! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 11, 2016

Amazing Service Thank you for the care and attention you give my vehicle. It is a pleasure to work with you. Great follow up and attention to detail. More

by Pam Mackenzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana, Dana Lawrence
Feb 12, 2016 -

Heritage Toyota responded

Pam, We appreciate you posting about your recent visit to our service department. Glad you enjoyed working with Dana. Thank you for the 5 star review! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 11, 2016

Awesome job Jason It was great to work with such a professional salesman. I had him on the phone so many times asking question and changing things until I finally sett More

by Gavin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Jason Dillon
Feb 12, 2016 -

Heritage Toyota responded

Robert, Thank you for sharing your wonderful experience with Jason. It's great to hear how helpful he was in finding you the right truck. Congrats on the new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 05, 2016

excellent service Lazarus Koep was great to work with. He was knowledgeable about the trucks and the financing options. He gave me his personal phone number in case I h More

by oliflo6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laz Koep
Feb 08, 2016 -

Heritage Toyota responded

It's great to hear about your stellar experience with Laz! I'm glad you enjoyed working with Travis as well. Thanks for posting! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 04, 2016

Outstanding service and sales. I have had nothing but outstanding service and sales from Heritage Toyota. I bought my vehicle there and I only have me vehicle serviced there. I driv More

by Single mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Coleman, Rob Iandoli
Mar 31, 2017 -

Heritage Toyota responded

Thank you for this great recommendation! We really appreciate you driving so far to come to Heritage. It's nice to hear that you've had consistently positive experiences with us. #robiandoli Nora Krom Customer Relations Specialist Heritage Automotive Group

February 02, 2016

Satisfaction with Jason Dillon Jason went above and beyond to see that I was pleased with my purchase. When I didn't like the Toyota cargo mat, he got the Weathershield one I was e More

by satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Feb 02, 2016 -

Heritage Toyota responded

Thank you for this excellent review! It's great to hear that Jason provided you with stellar service and got you that cargo mat you were looking for. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 02, 2016

"Made my day" Marc is the first salesman that really listen to me. Heard what I wanted in a car and found one. Had my car on the first visit, after my test driv More

by Happy, Susan111
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday
Feb 03, 2016 -

Heritage Toyota responded

Susan, What a nice review! I'm glad you liked working with Marc and Christine and that everything went smoothly. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 01, 2016

Couldn't be happier! My husband and I have always bought our cars off craigslist, friends, or family. This year we decided it was time to buy a “new” car. We did our resea More

by Elke J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Terry, Chuck Heingartner
Feb 02, 2016 -

Heritage Toyota responded

Elke, Wow! Many thanks for this great review. It's great to hear that Chuck and the rest of the team made your purchasing experience so positive. I'm so glad they could help you find your dream car! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 01, 2016

Sales Megan Terry and Marc Halliday are fantastic sales persons. My wife and I make stopped for the second times around looking for car and finally found w More

by car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry and Marc Halliday, Megan Terry, Marc Halliday
Feb 02, 2016 -

Heritage Toyota responded

We appreciate you taking the time to share your experience! I'm so glad to hear you both enjoyed working with Megan and Marc. Congrats on your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

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