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Heritage Toyota

S. Burlington, VT

4.9
4,398 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,398 reviews

December 20, 2015

trying to decide between buying or leasing, new or used car. Chuck Heingartner, went above and beyond to make the car buying experience comfortable and easy. He inspires confidence, and is expert at communicatio More

by ski girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Dec 21, 2015 -

Heritage Toyota responded

ski girl, What a great endorsement of Chuck! Thank you for posting. It is very nice to hear that Chuck provided a stellar purchasing experience. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 20, 2015

Recall service work Todays service was great and everything went well but I should not of had to go back for service that had been set to be done weeks ago. I made an ap More

by carguy
Recommend Dealer
Yes
Employees Worked With
Tom in service
Dec 21, 2015 -

Heritage Toyota responded

carguy, While I'm happy to hear the the service went well, I was dismayed to learn that the work was not completed in a timely manner. I apologize for that. If you would like to discuss further, please contact me directly at the email address below. Nora Krom Customer Relations Specialist Heritage Automotive Group customerservice@heritagevt.com

December 19, 2015

Exceptional Chuck was upfront and very enjoyable to work with. I am a salesperson in my line of work and appreciate a high quality, professional, and straightfor More

by Kristopher L
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Dec 21, 2015 -

Heritage Toyota responded

Kristopher, We appreciate the kind words about Chuck. It is especially flattering when coming from another person in sales. Glad you enjoyed working with him. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 19, 2015

Great Chuck is great. He listened to what we wanted. We were going to have to wait about four weeks for our truck but Chuck found one on the lot and thought More

by bfuller
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Dec 21, 2015 -

Heritage Toyota responded

bfuller, Thank you for your recommendation of Chuck! It's nice to hear how he went above and beyond to get you your truck quickly. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 19, 2015

Good Expetience! Matt was my rep and he had been before...he is always professional, helpful and communicative. I actually do recommend Heritage whenever the subject c More

by NyctoVTMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 21, 2015 -

Heritage Toyota responded

Thank you for recommending Matt and Heritage Toyota Scion. It's great to hear that Matt consistently provides great customer service. We appreciate the mention! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 18, 2015

Awesome! We had a wonderful experience with chuck! He listened to what we wanted and but our needs above anything else! Chuck continues to check in with us o More

by Abachand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Dec 21, 2015 -

Heritage Toyota responded

Abachand, Glad you enjoyed working with Chuck! Thank you for sharing your experience. We appreciate your feedback. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 17, 2015

Adam Stoner was Awesome This was my first encounter with the Toyota dealership and I was not disappointed. The experience was the most efficient and professional I have ever More

by Nancy Strong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stoner
Dec 17, 2015 -

Heritage Toyota responded

Nancy, I'm happy to learn that your experience with Adam and the rest of the Heritage team was a good one. We appreciate you taking the time to post. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 16, 2015

Tried to fix items that were not broken I recently brought my 2010 Toyota Tacoma in to get it inspected, tires rotated, and an oil change. I assumed the inspection would be fine. When it was More

by MRVskiguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Morrision, Justin Flynn
December 15, 2015

Excellent Service Brought my car in for a couple of recalls and the staff was very friendly and courteous. The process was extremely efficient. They were also able to More

by maemae226
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 15, 2015 -

Heritage Toyota responded

It's great to hear that everything went well with your service visit. Thank you for sharing your experience. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 15, 2015

Excellent Sales I used this dealership when I bought my first car and then went to a different dealer. After a pretty poor experience, I returned to this dealership f More

by BurlingtonKate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jon Diamond
Dec 16, 2015 -

Heritage Toyota responded

BurlingtonKate, Thank you for taking the time to post a detailed review. It's nice to hear that Rob did such a great job. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

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