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Heritage Toyota

S. Burlington, VT

4.9
4,508 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,508 reviews

April 07, 2016

Service at Heritage Toyota I have been going to Heritage Toyota for nineteen years now. The service in sales and repairs/maintenance is always excellent. I would be happy to More

by Frankie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Adam Stoner, Phillip Devoid
Mar 22, 2017 -

Heritage Toyota responded

Frankie, Thank you for this stellar recommendation! It means a lot that you continue to return. We appreciate you taking the time to share your experiences on DealerRater. #Philthecarvoid #AdamStonersellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

April 07, 2016

Good service visit. Well done, and very helpful. Matthew was very helpful in meeting our needs for the 60k mile service in a timely fashion. We live in Lincoln and had a tight schedule to meet. This More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Morrissy 382, Matt Morrissey
Apr 08, 2016 -

Heritage Toyota responded

Dave, We appreciate you taking the time to post about your experience at our service department. It's great to hear that everything was completed efficiently. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 06, 2016

"Great Experience" This was the second vehicle that I purchased with Heritage in the last 5 years. Our visit was just to look around and see what was available, didn't More

by P. Fleury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff O'Meara
Apr 06, 2016 -

Heritage Toyota responded

Thank you for posting your review! It's nice to hear from a return customer. Glad that Roger and Jeff made sure your purchasing process was smooth. Enjoy your new Rav4! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 06, 2016

good experience at Heritage Toyota, Burlington VT Daniel Pasco, sales representative was very easy going and helpful when I was choosing to buy the Toyota Highlander. I made the purchase, and love th More

by vtmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zagres
Apr 03, 2017 -

Heritage Toyota responded

Wonderful to hear that you enjoyed working with Daniel. Thank you for taking the time to share your comments. Congrats on the new Highlander! #clientlifetimevalue Nora Krom Customer Relations Specialist Heritage Automotive Group

April 06, 2016

I had a happy experience with Heritage Toyota . I had a happy experience with Heritage Toyota over the past couple of weeks. My contact with the dealership was primarily with Marc Halliday. Marc w More

by Anne
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Marc Halliday, Matt Kraft
Apr 06, 2016 -

Heritage Toyota responded

Anne, What a nice review! We appreciate you taking the time to share your experience. It's great to hear that Marc, Matt and Nick did such an excellent job. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 05, 2016

A Service Crew Went Above and Beyond! The Service Department found an emergency slot for my car, and assessed (and fixed!!) my car's problem in a most effienct, professional manner! Excell More

by P. Macomber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry, but I can't remember the names of the three techs who helped me.
Apr 06, 2016 -

Heritage Toyota responded

We appreciate your kind words about our service department. I'm glad they were able to help you out of a tough situation. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 04, 2016

Perfect Experience Our experience was all that we could have asked for. Our sales representative was courteous and found us the vehicle we were looking for. Perfect More

by lizzy the cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2017 -

Heritage Toyota responded

lizzy, We appreciate you taking the time to post on DealerRater! I'm glad you enjoyed working with Daniel. Happy driving! #clientlifetimevalue Nora Krom Customer Relations Specialist Heritage Automotive Group

April 03, 2016

Awesome service from a great salesman! I had always wanted a Toyota because I heard they were a great vehicle but when I went in I found it isn't just the vehicles that are great but the sa More

by revdfrost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Green
Mar 31, 2017 -

Heritage Toyota responded

revdfrost, Thank you so much for the recommendation! It's great to hear about your stellar experience with Josh and the rest of the Heritage Toyota sales team. Enjoy your new vehicle! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

March 30, 2016

Great experience!! I felt no pressure. I had a great experience working with Daniel Pasco. He was very patient with me. I felt no pressure and that he was on my side. He seemed more conc More

by C. Wakeling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zagres
Apr 03, 2017 -

Heritage Toyota responded

C. Wakeling, It's so nice to hear you enjoyed working with Daniel and Nick. We appreciate you taking the time to post a review. Happy driving! #clientlifetimevalue Nora Krom Customer Relations Specialist Heritage Automotive Group

March 30, 2016

A help for my mother-in-law As someone who has literally purchased hundreds of vehicles over the years for my fleet and personal use, I had to take the time to say thank you for More

by Kevin Endres
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Jason Dillon
Mar 22, 2017 -

Heritage Toyota responded

Kevin, What a great review! Thank you for posting. I'm glad to hear that Jason and Nick were top notch. I hope your mother-in-law enjoys her new car. Please feel free contact me at the email below if you still need assistance with getting that name spelled correctly. #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group customerservice@heritagevt.com

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