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Heritage Toyota

S. Burlington, VT

4.9
4,859 Reviews
Heritage Toyota has been proud to serve customers from all over the Champlain Valley, both in Vermont and New York, since 1994. Our dealership is conveniently located on Shelburne Road in South Burlington, just two miles from Interstate 89. Heritage Toyota is proud to offer an award winning purchase experience to our customers, designed to help you find the perfect new or Certified Used Toyota from our on-site or incoming inventory to fit your specific needs and budget. Don't see the exact vehicle you're looking for on our website? Our staff is happy to help source your dream vehicle from another dealership, if possible. Not only will our sales team help you find the perfect new Toyota to fit your needs, our Toyota and ASE Certified service team and will help keep it running like new well into the future. The H-Team's commitment to automotive excellence is at the core of why our team has earned the Toyota President's Award numerous times in our history, most recently in 2019. Additionally, our team has earned recognition as one of Carfax's Top-Rated Dealer since 2020, and has been the recipient of the DealerRater/Cars.com Customer Satisfaction Award every year since 2015. Our team is not only proud to provide the Champlain Valley with an unprecedented automotive experience, we are honored to support our community on a deeper level at every opportunity. From working with Feeding Champlain Valley to provide support and relief to local families in times of need, to helping build homes with Green Mountain Habitat For Humanity, and teaming up with local pet adoption agencies to host regular adoption events, we strive to help make our community a better place to live and work every day.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,859 reviews

March 07, 2016

Vacation - HELP! My family and I were on our way to a ski vacation in VT. On the highway, my vehicles passenger side window inadvertantly opened. We were unable to clo More

by Jluke11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Mar 08, 2016 -

Heritage Toyota responded

Wow! Thank you for this fantastic review. I'm glad Tom and the rest of the service team could help you out of a tough spot. I hope you had a great vacation! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 05, 2016

Great experience Very helpful staff- worked hard to find us the deal we needed. Answered all questions and treated us great! Will return for any subsequent purchases- More

by MaryBL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Higgs
Mar 07, 2016 -

Heritage Toyota responded

Mary, Thank you for your kind words! We appreciate you sharing your experience on DealerRater. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 02, 2016

I wouldn't shop anywhere else! Marc really listened to what I wanted in a car and what my budget was. Then he took the time to find exactly what I needed and had the car ready for More

by Maura J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Green, Marc Halliday
Mar 03, 2016 -

Heritage Toyota responded

Maura, What a great review! We appreciate you taking the time to write it. Thank you for mentioning Marc, Conor and Travis. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 29, 2016

Best sales experience! Angus was very welcoming and helpful the first time we met him, and was wonderful to deal with through the whole sales process. Definitely worth the t More

by Mel1
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Gunn
Mar 01, 2016 -

Heritage Toyota responded

Mel1, I'm glad to hear that Angus was so great to work with. Thank you for posting. Enjoy your new vehicle! Nora Krom Customer Relation Specialist Heritage Automotive Group

February 29, 2016

fast, fun, done The entire Heritage Toyota experience was great. I was given all the facts, figures, time, to make my purchase decision. I've been a longtime Tacoma More

by Bill Swett
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Carpenter
Feb 29, 2016 -

Heritage Toyota responded

Bill, Thank you for the nice review! Glad to hear everything went smoothly. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 29, 2016

Great service and nice people My dad and I both bought new tundras from Heritage Toyota and we both had great experiences. If your interested in a vehicle contact Mark Halliday, My More

by Tylerb94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Feb 29, 2016 -

Heritage Toyota responded

Tyler, It's great to hear that both you and your dad had such positive experiences working with Marc. Thank you for your stellar review. Enjoy that new Tundra! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 28, 2016

suited to my needs After a terrible experience with Volkswagen, Chuck made our transition into a Toyota worry free. He listened to me about my families needs and gave us More

by M.G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Feb 29, 2016 -

Heritage Toyota responded

M.G., Great to hear that Chuck was so nice to work with. We appreciate you taking the time to post a review. I hope that new vehicle is treating you well. Nora Krom Customer Relations Specialist Heritage Automotive Group

February 27, 2016

Top in Class and service Wonderful buying experience! Low pressure atmosphere, professional and excellent customer service. Rob Ploof and Megan Terry are simply awesome. We wa More

by Jason and Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Terry
Feb 29, 2016 -

Heritage Toyota responded

Jason & Shawn, Thank you for your recommendation. It's great to hear that Rob and Megan were so helpful. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 27, 2016

From start to finish...superb customer service! Shawn Carpenter rocked it! He was straight forward and got us exactly the car we wanted within the monthly payment we wanted to pay! Thanks! More

by Cheryl and Erik Joslin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Larkin, Shawn Carpenter
Feb 29, 2016 -

Heritage Toyota responded

Cheryl & Erik, That sounds great! Thank you for sharing your experience. I'm glad you enjoyed working with Shawn. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 24, 2016

Maintenance Service In for 10,000 mile service. Excellent service, very professional and courteous. In on time and out in minimum of time. Tom (service rep) made the More

by ebg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Tom Kulhowvick
Feb 25, 2016 -

Heritage Toyota responded

ebg, I'm glad that you enjoyed working with Tom and that everything went smoothly. We appreciate you taking the time to post a review. Thank you for choosing Heritage. Nora Krom Customer Relations Specialist Heritage Automotive Group

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