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Heritage Toyota

S. Burlington, VT

4.9
4,454 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,454 reviews

May 23, 2013

Jason listened and followed up according to my request. He was very kind and the perfect salesman. He was not pushy instead he took cues and leaped to resolving any questions and made sure I was happy. More

by Lynncamper
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Dillon, Jason Dillon
May 24, 2013 -

Heritage Toyota responded

Thank you for taking the time to review Jason. I am glad that he was able to give you the experience you deserve and earned your business in the process. I thank you for choosing Heritage Automotive and hope that you enjoy your vehicle for a very long time. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Toyota Scion

May 18, 2013

During the month of March I visited four auto dealerships before stopping at Heritage Toyota. I was met by Megan Terry who greeted me and invited me to her desk after being informed that I was i More

by rcblanc25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry, Megan Terry
May 17, 2013

Megan Terry was very helpful in making the decision to lease the sienna that was affordable over new purchase. Megan was very easy to work well she was very understanding of your time and needs. Communi More

by Clombard
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry, Megan Terry
May 17, 2013 -

Heritage Toyota responded

Thank you for your review of Megan! I am so glad that she was not only able to meet your needs, but also work with you to find the most affordable option to get your new Sienna. Again, we truly appreciate you taking the time to tell us about your experience on Dealerrater. I hope to see you in the service department for your fist appointment. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Toyota Scion

May 16, 2013

As a factory technical sales representative I look for professional, friendly, and honest support. Megan was all of the above mentioned! She was assertive without being overbearing. She truly kept my be More

by 1Brokenarrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
May 16, 2013 -

Heritage Toyota responded

Thank you Mr. Fox for this wonderful review of Megan and Tim. I am elated that their efforts where able to earn your business and look forward to making sure you receive the attention you deserve for the many years to come. I am happy to count you among our customers and on behalf of everyone here, welcome you to the H-team. I hope we can make your new car last as long as your last! Sincerely, Angelo Catalona Customer Relations Specialist Heritage Toyota Scion

April 26, 2013

Megan was responsive to me as a prospective buyer and worked on my behalf to negotiate a fair trade in price and a fair price for the new vehicle. She has superb communication skills with outstanding fo More

by lisalove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Apr 30, 2013 -

Heritage Toyota responded

Thank you lisalove for taking the time to send in your review. I am glad that Megan was able to get you the prices you needed and kept you informed throughout the buying process. I thank you again for your stellar review and alowing us to earn your business. On behalf of Megan and the rest of the staff here; welcome to the H-team! Sincerely, Angelo Catalona Customer Relations Specialist Heritage Toyota Scion

April 21, 2013

Hi, I just recently purchased a used 2010 Toyota Rav 4 !!! Megan Terry was very informative, customer friendly and any questions I had she answered fully and if she didn't have an answer she would find so More

by lisarh49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Rodriguez, Nick Zagres, Megan Terry
Apr 24, 2013 -

Heritage Toyota responded

Hello, and thank you for taking the time to review us on Dealerrater. I am glad that Megan, Mary and Nick were able to come together to provide a comfortable buying experience for you and your children. I hope that your new Rav is treating your family well, and to see you for your first service. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Toyota Scoin

April 21, 2013

When I was ready to trade my 2006 Corolla for a new one, I went to Heritage and Megan Terry was very helpful in the process. Because I wanted a specific color which was not available with the features I li More

by gingerp46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Apr 24, 2013 -

Heritage Toyota responded

Thank you for taking the time to tell us about Megan's efforts to make sure you got exactly the car you wanted. It is often quite a task to organize multiple options and accessories that we don't have on our lot, and it appears as though she did a stellar job for you. Thank you again for the review and for allowing us to earn your business. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Toyota Scion

April 21, 2013

I would like to say how much I appreciated how hard Megan Terry worked to get me the car I wanted at great price. Megan was very responsive to my needs and listened to all of my concerns (I wanted a standar More

by nagem2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Johnson, Megan Terry
Apr 24, 2013 -

Heritage Toyota responded

Hello Mr. Johnson, Thank you very much for your review of Megan Terry. I am happy to learn that her hard work and attentiveness made your shopping experience a pleasant one. She has certainly been a welcome addition to our sales team. I would also like to thank you for your repeat business, and with any luck, perhaps Megan will be with us to make your third time as great as the first two. I hope you are enjoying your new Corolla and look forward to seeing you for your first service visit. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Toyota Scion

April 06, 2013

I felt Megan was extremely attentive at listening to our families needs. I felt a sincere effort was made to get the exact right car for our family. Even at the end of a long day of test driving and negotia More

by IanaConner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Apr 08, 2013 -

Heritage Toyota responded

Thank you for for your review, and for letting us know that Megan and our sales team were so accommodating. I think that when you are looking for a family vehicle it is best to include everyone who will be using it. I am glad to see that you were shown our commitment to providing a comfortable buying experience for your entire family. Once again, thank you for taking the time to review us and for choosing Heritage Toyota for you business. I look forward to being able to take care of your family in our service department. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Toyota Scion

March 30, 2013

I bought a 2013 Scion XD last week. Dave Juenker was my salesperson. This was the most positive and enjoyable car-buying experience I have ever had. Dave was friendly and helpful and I never felt any press More

by ceciliaplum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
Apr 01, 2013 -

Heritage Toyota responded

Thank you for taking the time to share your experience with Dave and Travis on Dealerratter, and also for choosing Heritage for your business. I am glad to learn that you were well taken care of from start to finish, and you left our store feeling confident in our ability to take care of your needs. I hope to cement that confidence in our service department on your first service visit in 5,000 miles. Thank you again, and I hope you are enjoying the XD. My Regards, Angelo Catalona Customer Relations Specialist Heritage Toyota Scion

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