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Heritage Toyota

S. Burlington, VT

4.9
4,419 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,419 reviews

April 06, 2025

I walked into Heritage Toyota and Adam Safford came out to greet me. He was a perfect salesperson -- friendly, easy to talk to, knowlegeable, down to earth,--well, to put it in a nutshell--perfect! We've More

by janevossler
Recommend Dealer
Yes
Employees Worked With
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Heritage Toyota responded

Jane, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new new Camry, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 06, 2025

It was frustrating that this dealership (like other Toyota dealers) was unable to maintain an inventory of Grand Highlanders. We initially waited from Dec. 2023 to June 2024 for a 2024 Grand Highlander More

by Debbie J.
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Heritage Toyota responded

Debbie, Thank you for your feedback, Vehicle inventory situations have been chaotic across the automobile industry over the last five years, causing pain and frustration to customers and dealers alike. While we try very hard to negotiate the gap between the situation on the ground and our customers' desires, it is quite difficult to succeed 100% of the time. We are very sorry to hear that finding the vehicle you were looking for took longer than expected, however, we do appreciate your patience throughout process. Again, we appreciate your feedback, as we will continue to work to minimize the impact of inventory struggles on our customers. Safe travels and we hope you enjoy your new Grand Highlander

April 05, 2025

Colby is a kind, thorough and responsive individual. He was helpful to us in a several different ways. Our mutual appreciation for his assistance. More

by Vicky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Heritage Toyota responded

Vicky, Thank you for taking the time to share your feedback, and for your kind words for Colby! We are so glad to hear that you enjoyed working with him, and that he was able to help find the perfect new Toyota to fit your needs. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 05, 2025

Daniel Pasco was great to work with! It was my first time buying from a dealership and he put me at ease. His calm demeanor helped me feel comfortable during the whole process. Daniel wa More

by AHennessey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you made Heritage Toyota your dealership of choice for your first dealership purchase experience, and that Dan and our team were able to help navigate the process in a stress-free and enjoyable way. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

April 05, 2025

Toyota is the highest quality vehicle, so there is no pressure on the dealership to be ingenuine. That said, these seem like honest, hardworking people. Joe, our salesperson, did and excellent job. . More

by Rosie's Dad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Cornelio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe and our team to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 04, 2025

The car buying process for our new RAV4 was easy and painless. Adam kept us well informed as the process was completed and helped us get it done on our schedule. More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Heritage Toyota responded

Chris, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new RAV4, and everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 04, 2025

Great customer service. I was not at the dealership but Lindsay made sure I was updated as soon as she had information. She made the buying on line process very easy. Love h More

by Tara Sherwood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Rendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Heritage Toyota responded

Tara, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey and our team to shop for and bring home your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 04, 2025

Matt made the buying process easy and offered explanations and insight into questions I had before I even got the chance to ask. I highly recommend working with Matt ! More

by mjd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt to shop for your new Toyota, and that he was able to help find the perfect new Toyota to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 04, 2025

We had excellent service from Seth! He was respectful, listened to what we were looking for and showed us our options. Seth did not try and push us, We were pleased with the service More

by kathleentimmccope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Heritage Toyota responded

Kathleen, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Seth to shop for your new Toyota, and that he was able to help navigate the available options to find the perfect fit for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 03, 2025

Matt did an excellent job. Knows what he is doing. Easy to work with. Excellent employee. More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Heritage Toyota responded

Jim, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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