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Heritage Toyota

S. Burlington, VT

4.9
4,507 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,507 reviews

September 01, 2023

Casey was and is top notch. Having to wait 10 months for a vehicle is not. More

by Deloro11
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Rowen
Sep 05, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for your patience while your new Toyota was en route. We are pleased to hear that you enjoyed working with Casey, and that your experience was a smooth one, despite the delay. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 29, 2023

The dealership was very clean and inviting. Matt Messenger and team were really helpful in utilizing their/our time effectively. He was able to request a build for me that we were unable to fin More

by alynn07250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt and our team to find your new Toyota, and that everything went smoothly and quickly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 29, 2023

Alex(sales) and Christine(finance) were professional, prompt, and knowledgeable. It was a positive experience all around. I am very happy with my RAV4!! More

by Rav4owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Galbraith
Aug 30, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Alex and Christine to shop for and bring home your new Toyota, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 29, 2023

Joe is awesome, please go see him for whatever car needs you have! Check out his cute dog pics as well. More

by markiejayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Cornelio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 28, 2023

Absolute pleasure working with Frankie. He's very knowledgeable and made me feel welcomed and comfortable. I would recommend Frankie and Heritage Toyota to anyone looking for a new vehicle. More

by Narin M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Heritage Toyota responded

Narin, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Toyota, and that everything went smoothly and was stress-free! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 28, 2023

Another outstanding Heritage experience! the whole team is outstanding, Thanks Chuck,you made it easy! More

by Huntingfire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Spinner
Aug 29, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you have continued to enjoy working with our team, and that Chuck was able to make shopping for your new Toyota another smooth experience! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

Aug 29, 2023 -

Huntingfire responded

H-Team=Awesome!

August 27, 2023

Absolutely amazing to deal with best customer service hands down highly recommend them they went above and beyond More

by paula_hall_1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Heritage Toyota responded

Paula, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie and our team to shop for your new Toyota, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 26, 2023

I was proud of your care and we are enjoying the 2023 Haghlander L,It is nice and comfortable to drive More

by Jacques
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Heritage Toyota responded

Jacques, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Highlander, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 25, 2023

Frankie was so proactive in reaching out to me about my upcoming lease end and was able to match me with a car within days which was impressive. He was professional, efficient and a pleasure to work with. More

by mpaschall29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to navigate your lease renewal, and that he was able to make sure everything went smoothly and quickly in finding you your newest Toyota! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

August 24, 2023

If I could rate 12,000 stars I would. Frankie listen to me and my hopes for a vehicle and made my hopes come true. I received a fair price for my trade in and the finance team helped me More

by RMichelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Green
Aug 24, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for your incredibly kind words! We are so glad to hear that you enjoyed working with Frankie and our team, and that they were able to help find the car you've been dreaming of! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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