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Heritage Toyota

S. Burlington, VT

4.9
4,643 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,643 reviews

December 30, 2023

Frankie was great to work with. He was very helpful, patient, and transparent through the purchasing process, even when we changed our strategy for purchasing the vehicle from leasi More

by Johnnylion1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Heritage Toyota responded

Johnny, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Frankie and our team to shop for and take home your new Toyota, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 29, 2023

Recently submitted a scathing review regarding the dealership . Thinking about it that was unfair as dealership acknowledged issue existed nd made sincere effort to atone for. In retrospect,initial re More

by silverbdbME
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Giffin
Jan 02, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that overall, you enjoyed working with our team, and that they were able to help make shopping for your new Toyota an enjoyable experience. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 29, 2023

Adam was extremely helpful and found us our dream car! ! Best dealership we’ve ever been too! More

by Naomilynnvt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Heritage Toyota responded

Naomi, Thank you for taking the time to share your feedback, and for your kind words for our team! We are so glad to hear that you enjoyed working with Adam to shop for your new Toyota, and that everything went smoothly throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 27, 2023

We would work with Tanner Smith again in a heartbeat. He is intelligent, intuitive, thorough, and his dry sense of humor is delightful. More

by wiebeam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Smith
Jan 02, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tanner to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 27, 2023

I just bought my new Toyota Rav4 Hybrid from Jason and I couldn't be more happy. Jason was professional, knowledgeable and easy to work with. He showed me all of the great features of this vehicle and wan More

by pampettine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Jan 02, 2024 -

Heritage Toyota responded

Pam, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason to shop for your new RAV4, and that he was able to help ensure that you were completely comfortable with all of it's features before taking it home. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 27, 2023

Tanner was easy to work with and was very responsive to my questions about my new lease! More

by cara.richland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Smith
Jan 02, 2024 -

Heritage Toyota responded

Cara, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tanner to shop for your new RAV4, and that he and our team were able to make your lease transition a smooth experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

December 26, 2023

I highly recommend working with Chris Ferguson to purchase Toyota vehicle. I purchased a new 2024 Sienna Hybrid AWD Limited with Chris's excellent work. He followed all the details, on schedule, exce More

by kangajit
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ed Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for your kind words for Chris and our team! We are so glad to hear that you enjoyed working with them, and that they were able to make your long-distance purchase experience a smooth one. While we understand that we won't see you for your Sienna's regularly scheduled maintenance, please feel free to let us know if you have any questions as you continue to get acquainted with it and it's features, Safe travels and enjoy your new Toyota!

December 24, 2023

Adam and staff are all very kind and easy to deal with. I got a great deal and drove away happy in a very short visit, More

by Jeremy T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Heritage Toyota responded

Jeremy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam and our team to shop for and take home your new Toyota, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 24, 2023

This is our second car (third if you count the one he sold to my mother) that we have purchased from Jason! We love our guy and have referred our children to him as well! What more could we possibly do t More

by Ninamastevt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Green, Jason Dillon
Jan 02, 2024 -

Heritage Toyota responded

Nina, Thank you for taking the time to share your feedback, and for making Heritage Toyota your family's dealership of choice! We are so glad to hear that you have continued to enjoy working with Jason, and that he was able to help make your shopping experience for Toyota #3 yet another smooth one. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

December 23, 2023

I would highly recommend Joe to others. He did a great job with finding the right tacoma for myself and my wife. More

by Phdenavit
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mount
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe to shop for your new Tacoma, and that he was able to help find the perfect fit for your family's needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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