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Herlong Ford

Edgefield, SC

4.5
909 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way. Why Buy From Herlong Ford? We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area No DOC fees, dealer fees or prep fees (this means there are NO hidden fees) A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence We deliver Warranties are provided with ALL vehicles We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale Carfax reports provided for all vehicles Family owned and operated since 1933 We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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775 Augusta Rd

Edgefield, SC

29824

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Showing 909 reviews

March 11, 2019

No pressure I hate car shopping because of the constant back and forth between salespeople and managers to “get the best deal”. This was as pleasant as buying a c More

by BLEIGH.PT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly, Merrell
Apr 09, 2019 -

Herlong Ford responded

Bleigh.pt, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

March 11, 2019

Repair of vehicle I have an issue with the drivers side door making a vibration noise when the door is first opened. They were not able to fix the vehicle. The servi More

by RWINGARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Kornaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Myers
Apr 09, 2019 -

Herlong Ford responded

Rwingard, thanks for the great star-rating! We hope that we are able to have that vibration taken care of for you soon. Should you need anything in the meantime, please do not hesitate to reach out! Have a great day!

March 09, 2019

Service for recall on my F150 If you New you didn’t have the upgrade for my 3.5 eco boost engine why was I not informed until after I drove 30 miles to my March 6 8:30 appointment More

by JAMMER0715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gina Myers
Mar 27, 2019 -

Herlong Ford responded

Jammer0715, thank you for sharing your honest feedback. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact us at your earliest convenience and we will do our best to make this right. Elizabeth Wiseman Customer Care Manager 803-637-3151

March 07, 2019

Outstanding service at Herlong I had an issue with a replacement windshield in my 2014 Ford Flex. Another company had replaced my windshield and it began leaking. The other company More

by Acstrasser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Kornaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2019

Satisfied Customer Online price and description of the vehicle were the same when I arrived at the dealership, trade value for my vehicle was satisfactory, and Jim Foley More

by PERRY781
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RICHARD, Jaime Carrow, Jim Foley
Mar 27, 2019 -

Herlong Ford responded

Perry781, thank you for sharing your positive experience! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Congratulations on your new vehicle and we look forward to seeing you again! Safe travels!

March 01, 2019

Smooth transaction with zero hassle If you are looking for a vehicle this is the place to go. James was very helpful with finding the truck that I was looking for. Everything went smooth More

by GOLDMAN622
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Ray
Mar 27, 2019 -

Herlong Ford responded

Goldman622, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Congratulations on your new vehicle and if we can ever be of assistance again, please do not hesitate to reach out! Have a great day!

February 28, 2019

Great place to purchase your next car! It was a pleasure buying a car from Herlong Ford. Our sales person Jaime Henry and the financial person Meryl Herlong were efficient, professional and More

by MITCH.KALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Carrow
Mar 26, 2019 -

Herlong Ford responded

Mitch.kale, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank your for the recommendation and for the great review. If we can be of assistance again, please do not hesitate to reach out. Safe travels.

February 28, 2019

New car James was very helpful and everyone was extremely nice. Look forward to going back for service. We thank you so much for a great buying experience. More

by RICK@AMERICANTERMAPEST.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Carrow, James Ray
Mar 26, 2019 -

Herlong Ford responded

Rick@americantermapest.com, thank you for your kind words and congratulations on your new vehicle! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 27, 2019

They are an honest, straightforward dealership. They were honest and straightforward when dealing with me. They understood the value of my time and their hospitality showed. I would definitely recom More

by Blythewood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meryl Herlong, James Ray
Mar 26, 2019 -

Herlong Ford responded

Blythewood, thank you for taking the time to notice those efforts and for leaving such an awesome review! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. We hope you continue to choose Herlong Ford, Inc for all your vehicle needs! Take care!

February 25, 2019

Great customer service. We were very pleased with the time James David and Jim spent with us in finding what we were looking for. We did not feel any pressure to buy. They More

by CHUIETHARLING
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jaime Carrow, Jim Foley, James Ray
Mar 26, 2019 -

Herlong Ford responded

Chuietharling, thank you for your kind words and congratulations on your new vehicle! We truly appreciate your business and hope that you enjoy your new vehicle for years to come. If we can be of assistance in the future, please do not hesitate to give us a call. Have a great day!

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