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Highland Park Ford Lincoln
Highland Park, IL
804 Reviews
You are sure to find what you are looking for in our large inventory of new Ford and Lincoln vehicles or from our impressive selection of used vehicles. We make purchasing your car, truck, van or SUV easy with our Finance department that will make sure you purchase the best leased or purchased vehicle to fit your needs.
Besides from our sales department, our dealership offers a top notch service department that will make sure your vehicle keeps running for years to come. We offer Ford Manufactured car parts, Quick lane Service, Knowledgeable Repair Service and friendly staff all under one roof.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 804 reviews
September 12, 2026
Ten years of visits with HPF, and they never let me down. Highly recommended. I would give them a 10 out of 10 each time. Al, Bill, Chuck, Barry, Marty, the Service team, and all of the other reps are Class Highly recommended. I would give them a 10 out of 10 each time. Al, Bill, Chuck, Barry, Marty, the Service team, and all of the other reps are Class A. HPF treats their customers like family. More
by FREDERICOF
Verified CustomerEmployees Worked With
Other Employees :
Bill Adolf
June 29, 2026
This dealership has the most responsive customer service of any that I’ve been associated with and I’ve driven BMW, Audi and Aston Martin! From the owners to the porters and cashiers, 5 stars across the boa of any that I’ve been associated with and I’ve driven BMW, Audi and Aston Martin! From the owners to the porters and cashiers, 5 stars across the board.👍🏻 More
by mstark0
Employees Worked With
June 27, 2026
It’s my favourite dealer They know what they’re doing Frank is very helpful He is my # 1 employee out there 👍 Frank is very helpful He is my # 1 employee out there 👍 More
by Jim
Employees Worked With
June 22, 2026
I ordered a part 3 weeks ago and the guys said part will be here in few days. He got the part but never notified me, then 3 weeks later i went for oil change and then ask for my part and i asked him why did be here in few days. He got the part but never notified me, then 3 weeks later i went for oil change and then ask for my part and i asked him why didn't you notify me and then he said sorry. It was a very poor customer service from part services. More
by ARSLAN.AHMAD8910
June 20, 2026
The service and the service were great. Michael explained everything and also applied some coupons. The waiting area needs some attention( rubber odors coming from seats) Michael explained everything and also applied some coupons. The waiting area needs some attention( rubber odors coming from seats) More
by MUHAMMAD147
June 18, 2026
Been buying cars from Matt 'forever'-the best experience ever, thank you Excellent service, knowledgeable staff ever, thank you Excellent service, knowledgeable staff More
by IMINKOV
June 17, 2026
Good service Gavino Mora is so nice ? ?! Everyone! They did a great job ! I'm so happy thanks ?? ?! Everyone! They did a great job ! I'm so happy thanks ?? More
by ELISABETHARELLANES556
June 17, 2026
good service--car wash-rotate tires clean floor mats--i only have my car servied at Highland Park only have my car servied at Highland Park More
by BARBSYLVAN
June 16, 2026
The best service professional stuff Everyone so nice friendly you feel like home I'm recommending to everyone best Dealer in Chicagoland friendly you feel like home I'm recommending to everyone best Dealer in Chicagoland More
by am19742020
Employees Worked With
Adam/Frank/Mike Gerenal Everyone is Great
June 16, 2026
I wish they would've took the time to reseal the left front rim. I've been adding air to the tire for a few weeks and had a prior appointment a week earlier, but had to cancel because of work so I came i front rim. I've been adding air to the tire for a few weeks and had a prior appointment a week earlier, but had to cancel because of work so I came in wasted two hours of my life and I still got a left front tire rim leak. I wasn't gonna leave a review because I didn't wanna leave a bad mark because I like the dealership. More
by Total Performance
Employees Worked With
Quick Lane manager
I know I have a slow left front tire rim leak and had an appointment one week earlier but had to cancel because of an emergency at work
