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Adam George

Overview Reviews (103)

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Adam George

Service writer

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.8

103 Reviews

Overview Reviews (103)

4.8

103 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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103 Reviews of Adam George

June 16, 2026

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Employee Rating

Adam is very professional and friendly helpful and walk me through all of the paperwork and vehicle thank you me through all of the paperwork and vehicle thank you More

by Valerie.Daniel

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 18, 2026 -

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 09, 2026

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Employee Rating

Chris and his team did a great job with my brake job. Chris ensured that I received top-service for a great price. I really appreciate that he had the interior detailed! Chris ensured that I received top-service for a great price. I really appreciate that he had the interior detailed! More

by CHRISTIANLUIS7398

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Michael Hedrick, Rocky Fanella, Gavino Mora

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Jun 11, 2026 -

Highland Park Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

June 09, 2026

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Employee Rating

Highland Park is the only place that has serviced y 2016 Lincoln MKC. That statement should speak for itself. Lincoln MKC. That statement should speak for itself. More

by RKV327

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella

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Jun 10, 2026 -

Highland Park Ford Lincoln responded

Hello, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 07, 2026

Dealership Rating

Employee Rating

Very professional and courteous. Service was done very timely. Called mat expected time and checkout easy Service was done very timely. Called mat expected time and checkout easy More

by DOYA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Michael Hedrick, Rocky Fanella, Gavino Mora

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Jun 08, 2026 -

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

June 07, 2026

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Employee Rating

Prompt attention from the service writers to the tech’s ,very knowledgeable people and speedy pick up process ,very knowledgeable people and speedy pick up process More

by Friedmanneil

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Michael Hedrick, Rocky Fanella, Gavino Mora

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Jun 08, 2026 -

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

May 30, 2026

Dealership Rating

Employee Rating

Nice people very fast service,I will recommend to everyone I know. Thanks for being so helpful everyone I know. Thanks for being so helpful More

by MURWANA.BALLA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Michael Hedrick, Rocky Fanella, Gavino Mora

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Jun 01, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

April 23, 2026

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Employee Rating

Great place to go for buying and servicing my car. Excellent, friendly,experience service department and pricing is great too. Excellent, friendly,experience service department and pricing is great too. More

by hbutl6

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Michael Hedrick, Rocky Fanella, Gavino Mora , Michael in parts department was very helpful 👌🏾

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Apr 27, 2026 -

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 22, 2026

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Employee Rating

Good only for oil change, never do their job on time. They took 9 days to fix the stater issue. They took 9 days to fix the stater issue. More

by Asif Mohammed

Service Price Transparency

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Recommend Dealer

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Apr 26, 2026 -

Highland Park Ford Lincoln responded

Hello Asif, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Highland Park Ford. Please contact Chris Fanella in our Service Department at (847) 433-7200.

April 05, 2026

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Employee Rating

service and service director was good. Things were explained in a professional manner and taken care properly. Overall very satisfactory. Things were explained in a professional manner and taken care properly. Overall very satisfactory. More

by ANWARHAQ5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Michael Hedrick, Rocky Fanella, Gavino Mora

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Apr 09, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2026

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Employee Rating

The best service all around, from the start of the phone call to the pick up call to the pick up More

by CHIDOC5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Michael Hedrick, Rocky Fanella, Gavino Mora

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Apr 03, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!