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Adam George

Overview Reviews (95)

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Adam George

Service writer

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.8

95 Reviews

Overview Reviews (95)

4.8

95 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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95 Reviews of Adam George

April 05, 2026

Dealership Rating

Employee Rating

service and service director was good. Things were explained in a professional manner and taken care properly. Overall very satisfactory. Things were explained in a professional manner and taken care properly. Overall very satisfactory. More

by ANWARHAQ5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Michael Hedrick, Rocky Fanella, Gavino Mora

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Apr 09, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2026

Dealership Rating

Employee Rating

The best service all around, from the start of the phone call to the pick up call to the pick up More

by CHIDOC5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Michael Hedrick, Rocky Fanella, Gavino Mora

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Apr 03, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 16, 2026

Dealership Rating

Employee Rating

Thank you High land Park Ford Dealer, we'll always prefer this location over any others. this location over any others. More

by AP15

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Michael Hedrick, Rocky Fanella, Gavino Mora

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Mar 19, 2026 -

Highland Park Ford Lincoln responded

Hi, we are thrilled to hear that our dealership has become your preferred choice! Our team at Highland Park Ford is dedicated to providing excellent service every time you visit. Thank you for your loyalty and support.

March 04, 2026

Dealership Rating

Employee Rating

The Highland Park Ford Lincoln service department provides excellent service in a timely manner. Their Quick Lane provided me timely service for "the works oil change, tire rotation and inspection. T provides excellent service in a timely manner. Their Quick Lane provided me timely service for "the works oil change, tire rotation and inspection. They even washed my vehicle. More

by Malibu

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rocky Fanella

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Mar 07, 2026 -

Highland Park Ford Lincoln responded

Hi Malibu, we are happy we could make your experience a positive one. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2026

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Employee Rating

Always number #1 Work done on time in good hand with professional technical team members. professional technical team members. More

by Zahid Syeed

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Michael Hedrick, Rocky Fanella, Gavino Mora

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Feb 17, 2026 -

Highland Park Ford Lincoln responded

Hi Zahid, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2026

Dealership Rating

Employee Rating

Always responsive and thorough with their work and explaining the diagnosis and repair options and costs up front. explaining the diagnosis and repair options and costs up front. More

by Jeff W

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella

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Feb 15, 2026 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2026

Dealership Rating

Employee Rating

Best price a excellent service and always rendered help if you need one and check on your to make sure you are happy with their services if you need one and check on your to make sure you are happy with their services More

by ykbabioye

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Michael Hedrick, Rocky Fanella, Gavino Mora

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Feb 06, 2026 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

January 27, 2026

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Employee Rating

Service was fast and my problem was resolved. The waiting area was clean and comfortable The waiting area was clean and comfortable More

by LENNY5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 29, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jan 29, 2026 -

LENNY5 responded

I am happy with the service

January 27, 2026

Dealership Rating

Employee Rating

Helpful personnel especially Adam in service. Easy to get in and convenient pickup shuttle. Very helpful and polite driver. Easy to get in and convenient pickup shuttle. Very helpful and polite driver. More

by ANN18

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shuttle driver and tech support

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Jan 29, 2026 -

Highland Park Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

January 16, 2026

Dealership Rating

Employee Rating

Good service, pleasant service people reliable work easy to communicate with and done in a timely manner to communicate with and done in a timely manner More

by DBA0924

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Michael Hedrick, Rocky Fanella, Gavino Mora

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Jan 17, 2026 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If there is anything else we can do to assist you, please let us know! Take care!