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Highland Park Ford Lincoln

Highland Park, IL

Overview
Employees
Reviews
4.6
607 Reviews
You are sure to find what you are looking for in our large inventory of new Ford and Lincoln vehicles or from our impressive selection of used vehicles. We make purchasing your car, truck, van or SUV easy with our Finance department that will make sure you purchase the best leased or purchased vehicle to fit your needs. Besides from our sales department, our dealership offers a top notch service department that will make sure your vehicle keeps running for years to come. We offer Ford Manufactured car parts, Quick lane Service, Knowledgeable Repair Service and friendly staff all under one roof.
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1333 Park Avenue West

Highland Park, IL

60035

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Showing 607 reviews

January 11, 2026

Great communication and figured out my issue quickly I have been to other Ford Service centers that kept charging me money and never fixed the issue. Highland Park Ford got it right the first time More

by bigpapa97
Recommend Dealer
Yes
Employees Worked With
Frank
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Jan 14, 2026 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 10, 2026

I appreciate that they took initiative to remind me of things that I have to take of. Worked in a timely and professional manner More

by XIMENA.FE
Recommend Dealer
Yes
Employees Worked With
Michael Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hedrick
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Jan 11, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

January 10, 2026

Easy and fast Love to work with them all the guys are awesome Love them More

by SHERAZCLUB1835
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 10, 2026 -

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

January 10, 2026

This place just feels dirty, the quick lane vs. real service is confusing to navigate. It just feels like an industrial ford dealer More

by RYANCARTER180
Recommend Dealer
No
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January 10, 2026

Outstanding. They go above and beyond. Usually my car is washed, however this time it wasnt More

by Lizzy
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fanella
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Jan 12, 2026 -

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

January 10, 2026

Awesome mechanics Brock Kenski knows his work got Job done quick will be back again More

by PALELLO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam George
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2026 -

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

January 10, 2026

Fast service, welcoming and helpful. I think , I gave a very accurate description. Knowledgeable. More

by amashnouk
Recommend Dealer
Yes
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Jan 12, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 09, 2026

Great customer service easy to work with would go there again Excellent experience 2 words More

by miancu79
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fanella
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Jan 10, 2026 -

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2026

I was very happy with the service that Chris provided. Our issues were resolved. Chris kept us updated throughout the service process. More

by R.MELLINGER
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fanella
Report | Print
Jan 10, 2026 -

Highland Park Ford Lincoln responded

Hi, we appreciate your feedback of our Staff's outstanding service! If there is anything else we can do to assist you, please let us know! Take care!

January 09, 2026

Excellent service. The performed oil change, tire rotation and complimentary car wash. The service advisor gave me some recommendations on possible services I might nee More

by SEVDO74
Recommend Dealer
Yes
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Jan 10, 2026 -

Highland Park Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

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