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Highland Park Ford Lincoln - Service Center

Highland Park, IL

4.5
145 Reviews

145 Reviews of Highland Park Ford Lincoln - Service Center

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August 08, 2025

Mr frank wonderful person he take care me 5 star service i like his service thx More

by mjsrashdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Pamimtuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2025

Good service, friendly crew, easy to reach location & comfortable chairs. All good from my end. More

by WO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Highland Park Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 06, 2025

Thanks for your service but you guys have charged me double $83and91 for one service I don’t know why can you explain for me please. More

by kasahunlamiso
Recommend Dealer
No
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

Frank is amazing in your service department, he provides very professional service in timely manner. More

by Amir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Pamimtuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Highland Park Ford Lincoln responded

Hi Amir, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 05, 2025

They didn't performed air pressure check and did said on invoice its checked it wasn't no tire rotation they did . More

by fahad_ali61
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Rocky
August 05, 2025

Went to Ford Dealer in Chicago who charged me TWO successive diagnostic fees that included removing the driver’s seat to solve an airbag issue. I declined the service and went to Highland Park Ford. More

by Ronniedjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Pamimtuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Laufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Highland Park Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

August 05, 2025

Excellent workFans and good and nice and tidy. Never have a problem in and out on time. Love to be it's just good More

by TAYLORMADELIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Pamimtuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

August 05, 2025

Professional timely service always great punctual and helpful thank you so much for everything your grszt More

by EWERTH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Pamimtuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Highland Park Ford Lincoln responded

Hi Ewerth, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

August 04, 2025

First appointment took more time to fix my suv ,Chris was very helpful and worked with frank and get my suv fixed great team work with service and got me back on the road thank you I will take my suv back More

by raed.banisalman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Pamimtuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Highland Park Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 04, 2025

Thanks for matthew and frank great service and thanks to give me a nice car More

by shonajen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Pamimtuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Highland Park Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!