Hill-Kelly Dodge Chrysler Jeep Ram

Dealer informed us about a a tota and instantly made an appointment to install it. A month prior we had an item go bad and again an appointment was immediately made and problem corrected. The only pro appointment to install it. A month prior we had an item go bad and again an appointment was immediately made and problem corrected. The only problem was that the "Resistor" that was replaced to repair the fan problem situation was not under warranty even though we had purchased the "Extended" Warranty. We then had additional service work done and it was completed with our satisfaction. Hill-Kelly Dodge along with our service writer, John Chambers, are highly recommended. Frank Turchi Note: Owner of a total of 4 Dodge Caravans over the past 17 years. Have passed two (2) of them on to my daughter and granddaughter. More

Mike is always very pleasant, ready to help and very professional in all his dealings. He has been handling my truck (2008 Dodge 2500)for over 2 years and handled my wife's car (2004 Grand Cherokee) fo professional in all his dealings. He has been handling my truck (2008 Dodge 2500)for over 2 years and handled my wife's car (2004 Grand Cherokee) for over 4 years and is terrific. Top notch in every respect! More

I own a 2007 Dodge Ram Truck and have had to have body work done twice. Once was in TN and just recently at Hill-Kelly. I have never been treated with such concern and caring as I was by Dean in the colli work done twice. Once was in TN and just recently at Hill-Kelly. I have never been treated with such concern and caring as I was by Dean in the collision department and Rocky in the body shop. Both of these men should be given awards for the outstanding work they do. I thought my bedliner wasn't properly installed and called Dean. He told me to bring it back in and they would take care of the problem. Upon arriving Rocky showed me that the sun had caused the problem but with my permission and four screws later my bedliner looked like new. This had nothing to do with the body work performed but they cared enough to repair the problem and for this I am grateful. I will recommend and continue to use Hill-Kelly Dodge for all my truck needs and this outstanding service is why I have given a number five rating. I have been a Dodge/Chrysler owner for the past 30 years. Thank you, Gwendolyn C. Noble 615-439-8302 2369 Caddy Shack Lane Pensacola, FL 32526 Gwen195356@yahoo.com More

We were traveling and the radio went out. We faced a 7-hour drive with no radio, so stopped in Pensacola at Hill-Kelly. We were assisted by Reese immediately. He checked fuses, found nothing, then wen 7-hour drive with no radio, so stopped in Pensacola at Hill-Kelly. We were assisted by Reese immediately. He checked fuses, found nothing, then went back and tried something else in the fuse box. This resolved the problem. While we waited, several service employees stopped by, and all were extremely friendly and helpful. We were never asked if we had an appointment, never told we would have to wait in line. Reese simply began to assist us as soon as we described our situation. If we lived in the Pensacola area, this would be the dealer we would definitely use for our Jeep needs. The service area was very clean and inviting, and every employee welcomed us. Would highly recommend this dealership! Thank you, Reese, for going out of your way to get us back on the road quickly and with our music! Paulette Saffle More

GREAT SERVICE WRITER AND GOOD WORK.SCOTIS THE REASON WE CAME BACK TO hILL kELLY. YOU HAVE AN OUTSTANDING ADDITION TO YOUR STAFF WITH HIS THERE. We have always found him to be honest and helpful when we h CAME BACK TO hILL kELLY. YOU HAVE AN OUTSTANDING ADDITION TO YOUR STAFF WITH HIS THERE. We have always found him to be honest and helpful when we have our car in for service. He works for you however it is also he is giving the customer the best. JIM AYERS More

This was my first time going to Hill Kelly Dodge and I had a great experience. Scott was extremely helpful and very nice. They took my van in and diagnosed the problem very quickly. They contacted me a had a great experience. Scott was extremely helpful and very nice. They took my van in and diagnosed the problem very quickly. They contacted me and went right to work on my vehicle. Then had it ready for me to pick it up when I needed it. Overall they did a great job. More

I went for work on my convertible rooftop. They have very knowledgeable mechanics and now my top works wonderfully. The service manager and the cashier were very helpful and understanding. They both worked t knowledgeable mechanics and now my top works wonderfully. The service manager and the cashier were very helpful and understanding. They both worked tirelessly to rectify the problem. They went above and beyond to satisfy not only me, but to give me the best service and price they could get. More

Great Service and Leadership in the service department. My questions were answered quickly and my service was done in better time than most other dealerships I have dealt with. The pricing was competitive My questions were answered quickly and my service was done in better time than most other dealerships I have dealt with. The pricing was competitive and I plan to bring my vehicle back for any and all other service. More

Outstanding overall service!! Scott got me in and out very quickly ensuring I received the best possible service. The whole team there is excellent - all the service managers are committed to giving the very quickly ensuring I received the best possible service. The whole team there is excellent - all the service managers are committed to giving the customer the best possible experience by ensuring the work requested is done professionally and quickly but not sacrificing quality for time! Thanks and keep up the great work. More

My 2007 Chrysler Town and Country is a great vehicle. When anything goes wrong with it, I make it a high priority to get it corrected as soon as possible. When the passenger side window stopped working When anything goes wrong with it, I make it a high priority to get it corrected as soon as possible. When the passenger side window stopped working (wouldn't go up or down from either control switch),I called Hill-Kelly Dodge to schedule repairs. John Chambers was the one who answered the call directed to the Service Department. He was very courteous over the phone and said they could schedule me in right away. On arrival, John Chambers reviewed my vehicles' record and the mileage indicated that the window system was still under warrantee. The mechanic found that the motor for the window drive was internally open. It was replaced and everything worked as advertised. John Chambers took quality time to explain all that was found and what they did to correct it. I came away completely pleased and satisfied with the way Hill-Kelly Dodge and John showed they cared about the way my van operated and "worked" for me. I will always use Hill-Kelly Dodge for any required maintenance and upkeep on my van and my Dodge truck. More