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Hill-Kelly Dodge Chrysler Jeep Ram

Pensacola, FL

Overview
Employees
Reviews
Vehicles
4.2
1,080 Reviews
At Hill-Kelly Dodge Chrysler Jeep, we have been in business since 1950 and in our current location since 1968. We have a friendly and experienced customer care staff with a strong commitment to providing our customers with the best possible experience. We have been locally owned and operated in the Pensacola community since 1950. Our primary concern and focus has been the satisfaction of our customers. We look forward to building a relationship for life with yoU.
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6171 Pensacola Boulevard

Pensacola, FL

32505

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Showing 1,080 reviews

July 10, 2020

Took my Grand Cherokee in for its 40000 mile service. The staff were all extremely professional. The ability to send and receive texts with my service rep was a nice feature. More

by Scott M
Recommend Dealer
Yes
Employees Worked With
Aaron Tuberville
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Jul 13, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the recommendation. We are pleased to hear about your recent experience with Aaron. Customer satisfaction is our TOP priority! Thank you for choosing Hill-Kelly DCJR! Sincerely, Annie Jackson, Customer Advocate Manager.

July 03, 2020

Outstanding experience My experience at Hill-Kelly Dodge Chrysler Jeep Ram was outstanding. The customer service was above and beyond I can't thank Ralph Feltman enough for More

by branden251
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Feltman
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Jul 06, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the recommendation. We are pleased to hear about your recent experience with Ralph. Customer satisfaction is our TOP priority! I look forward to sharing this review with our team. Thank you for choosing Hill-Kelly DCJR! Sincerely, Annie Jackson, Customer Advocate Manager.

July 02, 2020

Service Department is not to be trusted Scrutinize every word speaking by service rep and written note on service requests because they will lie to you and management won’t willingly resolve More

by lshippie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Tuberville, DJ Hutton
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July 01, 2020

Casey & Will & Hill Kelly Team are the BEST place Ever to purchase a RAM Truck- George Sims. Thank You to Everyone- especially Rusty - Go NAVY JETS More

by gsims1234
Recommend Dealer
Yes
Employees Worked With
William Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Smith, Joe Marquez
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Jul 02, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the recommendation. We are pleased to hear about your recent experience with our sales team. Customer satisfaction is our TOP priority! I look forward to sharing this review with our team. Thank you for choosing Hill-Kelly DCJR! Sincerely, Annie Jackson, Customer Advocate Manager.

July 01, 2020

Don’t go here esp if you are a woman. Diagnostic lies they hope you won’t catch and failure of management to take responsibility. More

by lshippie
Recommend Dealer
No
Employees Worked With
Aaron Tuberville, DJ Hutton
Report | Print
Jul 02, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Ms. Shippie, I was unable to reach you at the number on file. I would like to speak with you directly to address your concerns and resolve this matter. Please contact me at your convenience. Sincerely, Annie Jackson, Customer Advocate Manager, 850-503-7166.

Jul 02, 2020 -

lshippie responded

You certainly did mot try to contact me at t number on file. I see that you say that to several customers. I also don’t see my review, so I imagine you have it deleted. I will be persistent..

July 01, 2020

Personnel knowledgeable and customer oriented. Greeted with a professional and knowledgeable background regarding the vehicle I was looking for. Rafael took the time and was interested in what I w More

by Frigate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Lopez, Nathan Haag
Report | Print
Jul 02, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the recommendation. We are pleased to hear about your recent experience with our sales team. Customer satisfaction is our TOP priority! I look forward to sharing this review with our team. Thank you for choosing Hill-Kelly DCJR! Sincerely, Annie Jackson, Customer Advocate Manager.

June 30, 2020

Great place for service! DAVID AND Josh treated me like family. I will only bring my vehicles to David at Hill Kelly. Couldn't be happier More

by Hatz99
Recommend Dealer
Yes
Employees Worked With
Josh, David Del Regato
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Jun 30, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the recommendation. We are pleased to hear about your recent experience with our service team. Customer satisfaction is our TOP priority! I look forward to sharing this review with our team. Thank you for choosing Hill-Kelly DCJR! Sincerely, Annie Jackson, Customer Advocate Manager.

June 29, 2020

Rafael was awesome. He took very good care of me. The car I bought only had one key and he made it a point to come up with 2 more. One ignition and one door only. Thanks Rafael! More

by Mrticetheteacher
Recommend Dealer
Yes
Employees Worked With
Rafael Lopez
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Jun 29, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We are pleased to hear about your recent experience with Rafael. Customer satisfaction is our TOP priority! I look forward to sharing this review with our sales team. Thank you for choosing Hill-Kelly DCJR!

June 28, 2020

Great Experience. Prince Ash took me through from start to finish and made this an very pleasurable and smooth experience. First rate Salesman. Awesome Job Mr. Ash. More

by mcghee3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smoote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prince Ash
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Jun 29, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We are pleased to hear about your recent experience with Prince. Customer satisfaction is our TOP priority! I look forward to sharing this review with our sales team. Thank you for choosing Hill-Kelly DCJR! Sincerely, Annie Jackson, Customer Advocate Manager.

June 27, 2020

My car runs sounds good and runs good no check engine light anymore thanks. Hill kelly team did an awesome job. I Will be back. More

by Heardmays19
Recommend Dealer
Yes
Employees Worked With
David Del Regato
Report | Print
Jun 29, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the recommendation. We are pleased to hear about your recent experience with our service team. Customer satisfaction is our TOP priority! I look forward to sharing this review with our team. Thank you for choosing Hill-Kelly DCJR! Sincerely, Annie Jackson, Customer Advocate Manager.

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