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Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
1,080 Reviews
At Hill-Kelly Dodge Chrysler Jeep, we have been in business since 1950 and in our current location since 1968. We have a friendly and experienced customer care staff with a strong commitment to providing our customers with the best possible experience. We have been locally owned and operated in the Pensacola community since 1950. Our primary concern and focus has been the satisfaction of our customers. We look forward to building a relationship for life with yoU.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,080 reviews
March 15, 2020
Great customer service and followup calls from management ! Mike Glover knew the JEEP inside and out and was able to answer all my questions. Best car salesman I ever interacted with in 36 years ! Mike Glover knew the JEEP inside and out and was able to answer all my questions. Best car salesman I ever interacted with in 36 years More
by Joe in Pensacola
Employees Worked With
Matt Dorriety, Mike Glover
March 14, 2020
Efficient, pleasant, competent, honest, speedy, accommodating. Best experiences at a dealership. Honest: don't find things to repair or service unnecessarily. Usually service accomplished in less t accommodating. Best experiences at a dealership. Honest: don't find things to repair or service unnecessarily. Usually service accomplished in less time than estimated. More
by lbjri
March 10, 2020
Mr Mike was a great dealer he took very good care of me and he made sure I got my truck and now I'm riding and having fun and thank y'all so much and he made sure I got my truck and now I'm riding and having fun and thank y'all so much More
by Msqueen
Employees Worked With
Mike Glover, Adam Ramer
March 07, 2020
Quickest and easiest purchase ever! Greg King made the whole process quick and easy. I hadn't bought a car in 11 years and wasn't looking forward to the pressure tactics and the long pro Greg King made the whole process quick and easy. I hadn't bought a car in 11 years and wasn't looking forward to the pressure tactics and the long process. But Greg was outstanding. There was no pressure, he went out of his way to make us feel comfortable and got us a great price for the truck and more for my trade-in than I was expecting. From the time we walked in to the time we drove off in our new truck, we were there for 2 1/2 hours. More
by MLynes
March 03, 2020
Michael Smoote was fantastic.. Great service adviser and very knowledgeable about everything as well as being a nice person that seemed to go out of his way to help. Great service adviser and very knowledgeable about everything as well as being a nice person that seemed to go out of his way to help. More
by rlcat123
Employees Worked With
Michael Smoote , Sarah Shiveley
March 02, 2020
Awesome service. Very friendly and knowledgeable. Worked hard to get me in the price range I was good with so we could make a deal! Amazing people! Andruw Lanier was super friendly and made the whole experi hard to get me in the price range I was good with so we could make a deal! Amazing people! Andruw Lanier was super friendly and made the whole experience stress free! More
by Zackseyfried
Employees Worked With
Andruw Lanier , Kevin Bragg, Adam Ramer
February 28, 2020
My service at Hill Kelly is always top notch! Brian always goes above and beyond to make sure my Jeep Wrangler is getting the care it deserves. He has even given me his personal cell phone number so I always goes above and beyond to make sure my Jeep Wrangler is getting the care it deserves. He has even given me his personal cell phone number so I can always reach him if I have any questions or concerns about my Jeep. I have delt with many other dealerships and their customer service isn't even close the the awesome service I get at Hill Kelly! More
by Jeep Mom
Employees Worked With
Brian Chicco
February 27, 2020
Fantastic experience at Hill Kelly. I have purchased several vehicles through them and each experience gets better. Will Morin, my salesman and Rusty (sales manager) are a pleasure to work with and real several vehicles through them and each experience gets better. Will Morin, my salesman and Rusty (sales manager) are a pleasure to work with and really go above and beyond to help. More
by Greg_cunningham
February 20, 2020
This the most friendly service department I have visited. Alyssa was interested in my concerns, she listened and took action immediately. I have have had a bad experience with HillKelly service. Alyssa was interested in my concerns, she listened and took action immediately. I have have had a bad experience with HillKelly service. More
by RDAVIS76
Employees Worked With
I don't know who check me out in billing, but she did great., Alissa Lindheim
February 20, 2020
I stopped at the dealership at 2pm on Tuesday afternoon, I was greeted by Michael Smoote promptly.,he had me in and out of the dealership in 45 mins. Michael explained everything that was done with the oil I was greeted by Michael Smoote promptly.,he had me in and out of the dealership in 45 mins. Michael explained everything that was done with the oil change, great experience. More
by SSimmons
Employees Worked With
