Hollywood Chrysler Jeep

I had a great experience with Andre! He was very easygoing and easy to work with! He was very easygoing and easy to work with! More

Service is horrible. Say they will call you but never do car stayed at the shop for over a week without a solution. Horrible customer service Say they will call you but never do car stayed at the shop for over a week without a solution. Horrible customer service More

it's a great dealer to go to. staff is very pleasant. Service is fast staff is very pleasant. Service is fast More

Dropped off jeep for recall u-90, on Thursday. She then quoted me a $199 diagnostics before seeing if the recall u-90 fixed the gas cap & engine light icon. That same evening she told me something She then quoted me a $199 diagnostics before seeing if the recall u-90 fixed the gas cap & engine light icon. That same evening she told me something was stuck in my fuel-line and the repairs were estimated $3k+, and to fix headlight, too, would be $5k+ total. Told her to just do recall and I'd call her Friday with decision on repair. Called all day Friday and left multiple messages for her to only do recall. Not one person picked up calls in the Service department all day Fri/Sat. Saturday evening, a rep told me the recall was done but paperwork still needed to be submitted to warranty. Then proceeds to tell me they are also still looking into the engine and gas cap light. Told him diagnostics was already ran and to only do recall. Monday, Neyma calls me and is surprised I only wanted recall done and told me she would let the technician know. After not receiving a call back I went down to the dealership in person. I found Neyma, she had my car driven up. I turned it on and the car dash was all clear of engine/gas cap icons. I asked her about the codes from the diagnostics and she was ready to have me pay $199 for diagnostics for issues that were cleared up by having the Recall u-90. My car was held hostage over the entire weekend and they still would have had it now if I didn't show up in person. The kicker was, she was on her cellphone the entire time and in her office with her supervisor when I arrived. Calls, messages and returned calls were blatantly ignored. More

Worst experience I had ever experienced in my life. The finance guy there Lance were very rude treating to call the police if I don’t leave his office because I came back and required about charges tha The finance guy there Lance were very rude treating to call the police if I don’t leave his office because I came back and required about charges that was supposed to be removed on my contract that is still never done as we speak. He told me if I’m not happy to get a lawyer. Him and his boss Tony from that dealership gave me the worst clientele experience after purchasing the vehicle and I want to make some changes on all the unnecessary coverage they were offering. Even though I came back in less than a month and requested for the changes they still haven’t send any changes to the bank. But I know when the time is right with proof justice will be served. More

Over the last few years the service level has been improved even when going for my oil changes, the team always is friendly, accommodating and they look to completely satisfy the customer. I have been improved even when going for my oil changes, the team always is friendly, accommodating and they look to completely satisfy the customer. I have been a Customer here for 17 years and am impressed at the attention I get when visiting the dealership. Thank You. More

Felipe I was extremely helpful, kept me updated and informed on the process of my cars issues. More importantly he was flexible and able to get me a loaner car. informed on the process of my cars issues. More importantly he was flexible and able to get me a loaner car. More

Went for my lil change. They were super fast and so attentive. Less than 30 minutes. Wonderful service from Christian. They were super fast and so attentive. Less than 30 minutes. Wonderful service from Christian. More

I want to thank my salesman for his outstanding job. He did everything to make my purchase go well. The credit department made me feel comfortable with getting me approve went above and beyond to make s He did everything to make my purchase go well. The credit department made me feel comfortable with getting me approve went above and beyond to make sure I got the best payment for me. I would highly recommend Hollywood CDJ to my family and friends. Thanks again for all your outstanding service. Thanks Rick Zenobi More

Miguel was fantastic! He was attentive to our needs and exceeded expectations. We would go back to him in the future. He was attentive to our needs and exceeded expectations. We would go back to him in the future. More