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Hollywood Chrysler Jeep
Hollywood, FL
2,823 Reviews
Hollywood Chrysler Jeep stocks a great selection of both new and used vehicles for sale in Hollywood, FL. However, our reputation for selection and service has reached far beyond our home town and car shoppers from Fort Lauderdale, Miami, Coral Springs, Pembroke Pines and many other surrounding Florida areas turn to our dealership for all of their automotive needs! Our inventory ranges from all different styles and price points, so rest assured we have the perfect vehicle option for you! In fact, our dealership provides so much more than just a quality vehicle selection, we offer finance, repair and maintenance services in Hollywood, FL and for the surrounding areas as well. To add ease and convenience for any vehicle need, we encourage you to explore our website where we feature a lot of handy online tools that can save you time and money.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,823 reviews
May 16, 2025
Fair communication and fair customer service Very difficult to get a loaner compared to other dealerships difficult to get a loaner compared to other dealerships More
by lipsonsm
Verified Customer
May 15, 2025
Fluids was not top off they supposed to check air filter and tire pressures that’s why gave a 4 rating and tire pressures that’s why gave a 4 rating More
by a.johnson2
Employees Worked With
May 15, 2025
Did a great job with communicating which allowed me not to get frustrated during the process to get frustrated during the process More
by Nard
Employees Worked With
May 15, 2025
I was provided great customer service as well as a quick and easy oil change. Super friendly staff. and easy oil change. Super friendly staff. More
by jmdemere
May 14, 2025
I am a recent unhappy customer of the Hollywood Chrysler Jeep Service Department. On April 26, I brought my vehicle into the dealership for basic service. Specifically, I requested my first oil change and m Jeep Service Department. On April 26, I brought my vehicle into the dealership for basic service. Specifically, I requested my first oil change and my first tire rotation, both services to be covered by “Jeep Cares”. I left my vehicle at service and went inside to wait. After approximately 90 minutes I returned to the service area and was told they had just completed the service on my Jeep. The service writer, Caylie, advised me that everything was completed. At this point I asked if the tire rotation had been performed and she immediately replied, “yes”. I asked if she was sure and she called out to a technician who was nearby. The technician responded that he didn’t do the tire rotation because he couldn’t find the wheel key. He also advised the tires were within “spec” and did not need to be rotated. Despite the tire rotation not being performed it was listed on the service order as complete. I asked Caylie to remove the tire rotation from the receipt because the work wasn’t done and she advised that she could not change the work order, but to ask the cashier. I went inside and asked the cashier for a work order that accurately reflected the work done and was told she could not modify the work order. Caylie was called into the cashier area, and I advised I was concerned that the dealership would “bill” for the service that wasn’t performed. Caylie hand wrote I was assured by Caylie that the dealership would not bill for work that was not performed. Caylie then wrote “Not done -Caylie” on my copy of the receipt. I advised her that was not sufficient and requested a manager. After approximately ten minutes Gracie came into the cashier area and identified herself as the service manager. I advised Gracie of my concerns and she also advised she could not modify the incorrect service order. After a significant period of back and forth, with both Caylie and Gracie leaving and returning to the cashier area I was given a second work order that states only “Rotation was not performed” and “Info Information Only.” Throughout this entire time period both Gracie and Caylie repeatedly assured me that the tire rotation would not be charged. On 4/29, while looking at my “Jeep Cares” account I see that your dealership did deduct my credit for the tire rotation, WHICH WAS NOT PERFORMED. On May 1 a customer rep called me from the dealer and I relayed my circumstances. Approximately 30 minutes later I received a call from Richard Hernandez the general manager. I relayed the story again and Richard advised he would call me back before the end of the day. It has been two weeks today and I am still waiting for that phone call. With at least 5 Jeep dealerships within a 30-minute drive, I will definitely NOT be returning to this one. More
by Rubinlaw
May 13, 2025
Service advisor was knowledgeable and friendly. Repairs were fast and efficient. Highly recommend their service dept. Repairs were fast and efficient. Highly recommend their service dept. More
by L Gonzalez
May 12, 2025
I was extremely pleased with the service provided by Jorge and Allison ! They both worked together as a team and made my experience a very happy and memorable one. They both exceeded my expectations! Jorge and Allison ! They both worked together as a team and made my experience a very happy and memorable one. They both exceeded my expectations! The service in my opinion was very effective and efficient! Thank you very much Jorge and Allison, in the Rental department for going above and beyond, to make my experience such a smooth and pleasant! Keep up the great service! More
by ednhamaiehamilton
Employees Worked With
Other Employees :
Allison! Thank you for patiently accommodating me despite the fact that it was already past your work schedule.
May 12, 2025
I'm extremely pleased with everything from Armando and David and the Gladiator is amazing. Thanks to everyone that helped me in the service department as well. ?? David and the Gladiator is amazing. Thanks to everyone that helped me in the service department as well. ?? More
by netbeansster
May 09, 2025
Our agent, Jorge, did a great job keeping us informed. Unfortunately I had to return vehicle due to poor maintenance and quality. Upon picking it up now my check engine light is on. The negative batter Unfortunately I had to return vehicle due to poor maintenance and quality. Upon picking it up now my check engine light is on. The negative battery terminal was loose and the air flow sensor was not connected. Will need to drop off for a third time. Little faith in mechanical department! More
by Ken Boyd
Employees Worked With
