
Hollywood Chrysler Jeep
Hollywood, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Service was great in and out in about an hour and everything was covered under warranty everything was covered under warranty More
Very good and fast service. Really helpful and reliable people and staff. Recommend to anyone. Really helpful and reliable people and staff. Recommend to anyone. More
Absolutely smooth experience with help from our sales associate Mike Robinson and financing with Carlos. associate Mike Robinson and financing with Carlos. More
I was lied to about my rep being in communication with my warranty company for a several weeks. I was told I didn’t need to worry about my rental that it was included in my package while my jeep was getting warranty company for a several weeks. I was told I didn’t need to worry about my rental that it was included in my package while my jeep was getting worked. I was never told I would have to pay out of pocket. Now I’m getting a bill for $3k. I was extremely patient with my rep because I was not aware I would end up paying for the rental. My jeep took over 4 months to get repaired. Had I known I would never have taken that rental. I tried talking to management and no one would listen. Trey would ignore my calls or texts. When I picked up the jeep it was completely covered in grease. outside and inside the car. I had huge stains in the seats. No covers were used. Mo gloves were used. They charge for gloves and towels and don’t use them. I still have the 4x4 issue I had since the beginning, my car shakes a lot now and the dan is extremely loud. I spend $10k replacing an engine even though it was getting serviced and was told it was not so would not be getting covered under warranty. I can deal with that but not being taken advantage with everything else. Enterprise rental management told me there were several customers that have huge bills and were told their rental were covered. More
The work was done fast. Good attention The lady was kind, reliable and precise in her job. Thanks Good attention The lady was kind, reliable and precise in her job. Thanks More
John and Carlos were both accommodating during the lengthy process of trying to figure out the problem and then rectifying it. lengthy process of trying to figure out the problem and then rectifying it. More
Veeery Very friendly, they informed me at all times how long it would take and what the vehicle needed, I like it long it would take and what the vehicle needed, I like it More
The customer service is one of the best that I have seen. The attention of the dealership employees had been very professional. The system they have to keep me informed via text message is the best way to ke The attention of the dealership employees had been very professional. The system they have to keep me informed via text message is the best way to keep the customer informed when it comes to being updated about the status of my GOV vehicle. Congratulations. More
My Jeep was towed to Hollywood Jeep for several things and thank goodness Stacey was able to locate my warranty and my Jeep was fixed. It did take longer than expected but she was also able to get me a and thank goodness Stacey was able to locate my warranty and my Jeep was fixed. It did take longer than expected but she was also able to get me a rental car. Stacey was awesome. Thank you More
They kept my vehicle for 3 days and said they could not find anything wrong with it and returned it. The mechanic said he thought the problem was with an aftermarket brake controller for flat towing and su find anything wrong with it and returned it. The mechanic said he thought the problem was with an aftermarket brake controller for flat towing and suggested he remove it. I had the same problem with another controller before and had the same no start situation so I knew it was not connected to the problem. Removing the controller is not an option because by law I must have a brake system in order to flat tow it behind my RV. So I took it to another Jeep dealer and they found the key FOB was causing the no start problem. They replaced the key FOB and the problem I was having starting the vehicle is ok so far. I felt like Hollywood didn’t try very hard to correct the problem. Mr Douze was very helpful. More