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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,464 Reviews

1,464 Reviews of Hollywood Chrysler Jeep - Service Center

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May 27, 2025

Attentive staffing that assisted me with any questions I had, worked well to keeps cars in and out on a busy Friday morning More

by Merks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 24, 2025

Obviously not happy with her job. Short with me as a customer and very nasty to the crew. More

by thelauramae
Recommend Dealer
Yes
Employees Worked With
Caylie Salazar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caylie Salazar
May 24, 2025

Stacy was the best service advisor I had at this dealership since I purchased my car. Her communication skills and meeting commitment was a new experience for me. She should be a supervisor and te More

by dgemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy-Ann Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unfortunately, others that were great left.
May 22, 2025

Neyma does a great job, follows up with us at every turn. All our cars got to her. More

by jcaddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neyma Cuello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

I was disappointed on how long they took to let me know the result of my diagnosis. It took 2 weeks but I think it would've been longer cause I just went in in my own to get the update. More

by guencycothiere
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Alpizar
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

With in 3 days of having the car the battery was dead and had to pay for the car to be towed to the dealership. When my wife asked about if there would be any form of compensation for the towing the manager More

by Brehierv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neyma Cuello
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

I’ve been buying jeeps from Hollywood Chrysler Jeep since 2015. Went to get an estimate on why my cars air condition knob wasn’t working. The total was $1344 for a water pump. I thought that was outrageous. More

by plumm54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy-Ann Bonner
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Much better this time Much better this time, I think it was due to the fact that I put a bad review on them More

by ddowdy2020
Recommend Dealer
Yes
Employees Worked With
Christian.
May 21, 2025

Douze provided great customer service and support. The service was also good and timely. Solid. More

by rollieg3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernalson Douze
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

Horrible customer service, do not expect a call back if they tell you that they will.. you have to keep calling over and over.. they always make you feel like you are bothering them. More

by Fabiola minuty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Alpizar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gracie Casanova
2.0
This rating includes all reviews, with more weight given to recent reviews.
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