Hollywood Chrysler Jeep - Service Center
Hollywood, FL
1,464 Reviews of Hollywood Chrysler Jeep - Service Center
Obviously not happy with her job. Short with me as a customer and very nasty to the crew. Short with me as a customer and very nasty to the crew. More
Stacy was the best service advisor I had at this dealership since I purchased my car. Her communication skills and meeting commitment was a new experience for me. She should be a supervisor and te dealership since I purchased my car. Her communication skills and meeting commitment was a new experience for me. She should be a supervisor and teach others how professional communication is done. I hope that her attitude and efforts are rewarded and recognized. Every car has issues, that said the dealership service department always treated me with the highest regards care and have always gone above and beyond to assure that I had a comfortable loaner. Thank you’ll. More
Neyma does a great job, follows up with us at every turn. All our cars got to her. All our cars got to her. More
I was disappointed on how long they took to let me know the result of my diagnosis. It took 2 weeks but I think it would've been longer cause I just went in in my own to get the update. the result of my diagnosis. It took 2 weeks but I think it would've been longer cause I just went in in my own to get the update. More
With in 3 days of having the car the battery was dead and had to pay for the car to be towed to the dealership. When my wife asked about if there would be any form of compensation for the towing the manager had to pay for the car to be towed to the dealership. When my wife asked about if there would be any form of compensation for the towing the manager gave her a rude look. Overall very unpleasant experience will not be going back. More
I’ve been buying jeeps from Hollywood Chrysler Jeep since 2015. Went to get an estimate on why my cars air condition knob wasn’t working. The total was $1344 for a water pump. I thought that was outrageous. 2015. Went to get an estimate on why my cars air condition knob wasn’t working. The total was $1344 for a water pump. I thought that was outrageous. I was charged a $307 estimate fee. I did get a discount of $40 but I don’t think I should’ve been charged at all. Not a way to treat a loyal customer. Also use you for my oil changes and tire rotation, through the life of all my jeeps. More
Douze provided great customer service and support. The service was also good and timely. Solid. The service was also good and timely. Solid. More
Horrible customer service, do not expect a call back if they tell you that they will.. you have to keep calling over and over.. they always make you feel like you are bothering them. they tell you that they will.. you have to keep calling over and over.. they always make you feel like you are bothering them. More