Hollywood Chrysler Jeep - Service Center

Bernalson Douze was very helpful. He made sure my vehicle was serviced correctly in a timely manner. I will give him 5 Stars. Also, it wasn't the first encounter with Ben he is ver He made sure my vehicle was serviced correctly in a timely manner. I will give him 5 Stars. Also, it wasn't the first encounter with Ben he is very professional. He should definitely get promoted if there are any promotions. They just need more people for service on the weekends and need to pick up the phone when calling for appointments. More

Came in for my 5000 mile oil change. Was greeted right away. Everything was done quickly and efficiently. I received all documents by text and email. Good job and good coffee. Was greeted right away. Everything was done quickly and efficiently. I received all documents by text and email. Good job and good coffee. More

service was great the service crew. was courteous. and clean. very knowledgeable. will bring my truck back. now the sales department that’s another issue. had very bad experience w was courteous. and clean. very knowledgeable. will bring my truck back. now the sales department that’s another issue. had very bad experience with a used vehicle and xxxx trying to get problem solved More

Highly Recommend made sure my car was taken care off and kept me updated throughout the process! kept me updated throughout the process! More

Great service my car went right in and done in less then 4 days highly recommend 4 days highly recommend More

The service girl was very friendly, the service was terrible, they are not properly trained, they installed the seat belt and did not program it, without mentioning that I have been waiting for 2 month terrible, they are not properly trained, they installed the seat belt and did not program it, without mentioning that I have been waiting for 2 months. More

I recently brought my Jeep Cherokee in for servicing and had the pleasure of working with Neyma. From start to finish, she made the entire process smooth and stress-free. Neyma was welcoming, professional, had the pleasure of working with Neyma. From start to finish, she made the entire process smooth and stress-free. Neyma was welcoming, professional, and took the time to clearly explain the service details and timeline. She kept me updated throughout the day so I never felt out of the loop, and she went above and beyond to make sure everything was handled properly. It’s rare to find someone who combines knowledge, efficiency, and genuine care for customers the way Neyma does. Because of her outstanding service, I feel confident about bringing my Jeep back here for future maintenance. Thank you, Neyma, for making what could have been a chore into a positive experience! More

The were very professional and quick. The made sure my vehicle was ready to be used easily after the service was finished. The made sure my vehicle was ready to be used easily after the service was finished. More

This was the worst experience I've ever had with a business. They'll damage your car, disrespect you and refuse to even try to make things right. They should be shut down. They sold me a car that had business. They'll damage your car, disrespect you and refuse to even try to make things right. They should be shut down. They sold me a car that had a faulty evaporator, said it would be a quick and easy fix. They had my car for 6 weeks and damaged my dashboard in the process of "fixing" it. When they told me it was ready to pick up, the car wasn't even put together properly. The cover on the airbag was broken and hanging off. They attempted to zip tie it back together right in front of me. The steering column wasn't properly tightened down and the shaft was grinding. If we didn't notice it, it could've led to a dangerous situation and a lawsuit. This dealership doesn't care about safety, customers, integrity or anything but screwing people over for money. Avoid them at all cost. Every single person we dealt with there was absolutely horrible. Except the cashiers. More

Very nice, very good, very efficient , good customer service , nice waiting room, good coffee , service performed in a timely manner service , nice waiting room, good coffee , service performed in a timely manner More