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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,696 Reviews

1,696 Reviews of Hollywood Chrysler Jeep - Service Center

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August 29, 2025

The communication with the service advisor Neyma is non existent. My vehicle was brought in under my warranty, left there for over a month. And I can barely squeeze out and update. My car "was ready" and p More

by Scandelario22094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neyma Cuello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gracie Casanova
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Great as always. Thank you. Staff great. Fast and great at explaining the need of service. More

by babazile35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Mccallum
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

I recently took my van in for an oil change, and I couldn’t be happier with the service. The staff was professional, friendly, and explained everything clearly before starting the work. They completed More

by enmanuell123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caylie Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Allision is the best she made the experience end wonderfully and I appreciate her taking care of me More

by daria.romaniuk94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

Very poor service, I do not recommend to anyone. They do not return call. Took them 8 days to change oil and fix simple leak More

by Brian Rad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neyma Cuello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy-Ann Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

Good attention, the service was fine although I think the car wash should be wash More

by jrnieto25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Mccallum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 27, 2025

I was greeted by an extraordinary Service Writer Carly, who got me filled out with the paperwork. I had to wait a little while, but everything was done completely and efficiently, and I was extremely happy More

by mruggles2511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caylie Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

The diagnostic charges are ridiculous and your dealership and rep tried to charge me taxes on a service. There is no tax collected on service unless some kind of part is included and billed. Your rep should More

by tedsuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernalson Douze
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Hollywood Chrysler Jeep responded

We value and appreciate your business, Ted. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

August 26, 2025

Muy buen trato por parte del servicio técnico en especial el sensor John fue una experiencia muy profesional. More

by lomsystem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Hollywood Chrysler Jeep responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 26, 2025

Oil change was fast and convenient. She called when my car was ready great service More

by jpardave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernalson Douze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caylie Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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