Hollywood Chrysler Jeep - Service Center
Hollywood, FL
1,696 Reviews of Hollywood Chrysler Jeep - Service Center
The communication with the service advisor Neyma is non existent. My vehicle was brought in under my warranty, left there for over a month. And I can barely squeeze out and update. My car "was ready" and p existent. My vehicle was brought in under my warranty, left there for over a month. And I can barely squeeze out and update. My car "was ready" and pulled up with the exact same noise. I was told "since I thought it was the water pump, the technician probably just fixed that" again i know there were issues with my vehicle. But one month with no updates and all of these repairs besides the noise it was brought in for. At least communicate! More
Great as always. Thank you. Staff great. Fast and great at explaining the need of service. Thank you. Staff great. Fast and great at explaining the need of service. More
I recently took my van in for an oil change, and I couldn’t be happier with the service. The staff was professional, friendly, and explained everything clearly before starting the work. They completed couldn’t be happier with the service. The staff was professional, friendly, and explained everything clearly before starting the work. They completed the oil change quickly, checked my fluids, and even gave me a few helpful tips for keeping my van running smoothly. I really appreciated the honesty and attention to detail—no unnecessary upselling, just solid service. My van drives great now, and I’ll definitely be coming back for future maintenance. Highly recommend! More
Allision is the best she made the experience end wonderfully and I appreciate her taking care of me wonderfully and I appreciate her taking care of me More
Very poor service, I do not recommend to anyone. They do not return call. Took them 8 days to change oil and fix simple leak They do not return call. Took them 8 days to change oil and fix simple leak More
Good attention, the service was fine although I think the car wash should be wash car wash should be wash More
I was greeted by an extraordinary Service Writer Carly, who got me filled out with the paperwork. I had to wait a little while, but everything was done completely and efficiently, and I was extremely happy who got me filled out with the paperwork. I had to wait a little while, but everything was done completely and efficiently, and I was extremely happy when it was all done very professional. More
The diagnostic charges are ridiculous and your dealership and rep tried to charge me taxes on a service. There is no tax collected on service unless some kind of part is included and billed. Your rep should and rep tried to charge me taxes on a service. There is no tax collected on service unless some kind of part is included and billed. Your rep should know this. He also added 6.99 charge for labor, which is an added insult to injury. Unfortunately I missed it till I left and reviewed it. Labor for what if all that was done was the diagnostic which was already charged at a ridiculous price of 249.99. That is downright robbery. Then you guys have the nerve to charge a 3% credit card fee on top of an inflated invoice . Makes no sense to lose future potential customers by trying to take advantage of them, overcharging and padding invoices . That is the reason why most people only take warranty work to dealers. You guys are cutting off your nose to spite your face. More
Muy buen trato por parte del servicio técnico en especial el sensor John fue una experiencia muy profesional. el sensor John fue una experiencia muy profesional. More
Oil change was fast and convenient. She called when my car was ready great service She called when my car was ready great service More