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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,515 Reviews

1,515 Reviews of Hollywood Chrysler Jeep - Service Center

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June 15, 2025

Lack of communication and follow through. Picked up my car with more problems than it went in with. More

by brooke.98
Recommend Dealer
No
Employees Worked With
Stacy Ann
Jun 17, 2025 -

Hollywood Chrysler Jeep responded

"Brooke.98" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 14, 2025

Rob did a fine job with my battery issues. He was kind, timely and informative. More

by reiner.mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caylie Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

After doing the work they did, they forgot to align my car. I left and drove it home. My steering wheel was facing left instead of being straight. I took it back. The did an alignment and I left. Now More

by ladylaw33324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neyma Cuello
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

Worst most incompetent service ever. I’m so glad I found Chrysler of Aventuea although I would have driven to key west to avoid Hollywood. More

by jsalinas75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Prestia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raheem Kamrudeen
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Almedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Neyma Cuello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy-Ann Bonner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bernalson Douze
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gracie Casanova
1.0
This rating includes all reviews, with more weight given to recent reviews.
Caylie Salazar
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

She was spot on and helpful. Good up seller but fair as well. Would use again More

by JAYBROW88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caylie Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Faster and easier than normal to have gone first thing in the morning. Everyone who walked by was friendly. More

by ravenlover10
Recommend Dealer
Yes
June 13, 2025

The manager Carlos checked in on me and provide excellent customer service. His team were busy working with people but always asked if I needed help. My service advisor Shelky Ann was in constan More

by Pam Vasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy-Ann Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernalson Douze
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Service Manager
June 12, 2025

Great service. They always keep you informed on what is the status of your vehicle. More

by Mr. Belmont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
June 12, 2025

Service was good. After service, I was told I would receive service summary via email and never did. Also, the sticker was not changed telling me when due for next oil More

by heather.tincknell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
June 12, 2025

Staff were very efficient. My total price was adjusted accordingly after presenting an incentive that I had received. More

by pam15
Recommend Dealer
Yes