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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,464 Reviews

1,464 Reviews of Hollywood Chrysler Jeep - Service Center

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May 18, 2025

At this time I have very nice experiences with the service they provided! Than you More

by M.ESTRADA13@YAHOO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernalson Douze
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

I like the idea of the express lane. I don’t like that I have to get my alignment adjusted after I rotate my tires the last two times I have rotated the tires. I appreciate Caylie bein More

by COLETTEDENNEHY58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caylie Salazar
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Jorge always does a great job! Thanks for taking care of my jeep 🛻. You are the best 👌 More

by BYANET1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Alpizar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Thanks ? ? All right ?? Good service Mike is a good person y very professional and nice More

by Ngranthon1
Recommend Dealer
Yes
Employees Worked With
Bernalson Douze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernalson Douze
May 16, 2025

Fair communication and fair customer service Very difficult to get a loaner compared to other dealerships More

by lipsonsm
Recommend Dealer
No
Employees Worked With
Neyma Cuello
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neyma Cuello
May 15, 2025

Fluids was not top off they supposed to check air filter and tire pressures that’s why gave a 4 rating More

by a.johnson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernalson Douze
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Did a great job with communicating which allowed me not to get frustrated during the process More

by Nard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernalson Douze
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

I was provided great customer service as well as a quick and easy oil change. Super friendly staff. More

by jmdemere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caylie Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

I am a recent unhappy customer of the Hollywood Chrysler Jeep Service Department. On April 26, I brought my vehicle into the dealership for basic service. Specifically, I requested my first oil change and m More

by Rubinlaw
Recommend Dealer
No
Employees Worked With
Richard Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gracie Casanova
1.0
This rating includes all reviews, with more weight given to recent reviews.
Caylie Salazar
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Service advisor was knowledgeable and friendly. Repairs were fast and efficient. Highly recommend their service dept. More

by L Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernalson Douze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gracie Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!