Hollywood Chrysler Jeep - Service Center
Hollywood, FL
1,696 Reviews of Hollywood Chrysler Jeep - Service Center
Oil change was fast and convenient. She called when my car was ready great service She called when my car was ready great service More
Very knowledgeable when it comes to cars. Made sure me and my Jeep was in good shape. Made sure me and my Jeep was in good shape. More
Henry was very good, very helpful and made me want to refer my friends and family. Thanks Henry !! refer my friends and family. Thanks Henry !! More
Service was great in and out in about an hour and everything was covered under warranty everything was covered under warranty More
Very good and fast service. Really helpful and reliable people and staff. Recommend to anyone. Really helpful and reliable people and staff. Recommend to anyone. More
I was lied to about my rep being in communication with my warranty company for a several weeks. I was told I didn’t need to worry about my rental that it was included in my package while my jeep was getting warranty company for a several weeks. I was told I didn’t need to worry about my rental that it was included in my package while my jeep was getting worked. I was never told I would have to pay out of pocket. Now I’m getting a bill for $3k. I was extremely patient with my rep because I was not aware I would end up paying for the rental. My jeep took over 4 months to get repaired. Had I known I would never have taken that rental. I tried talking to management and no one would listen. Trey would ignore my calls or texts. When I picked up the jeep it was completely covered in grease. outside and inside the car. I had huge stains in the seats. No covers were used. Mo gloves were used. They charge for gloves and towels and don’t use them. I still have the 4x4 issue I had since the beginning, my car shakes a lot now and the dan is extremely loud. I spend $10k replacing an engine even though it was getting serviced and was told it was not so would not be getting covered under warranty. I can deal with that but not being taken advantage with everything else. Enterprise rental management told me there were several customers that have huge bills and were told their rental were covered. More
The work was done fast. Good attention The lady was kind, reliable and precise in her job. Thanks Good attention The lady was kind, reliable and precise in her job. Thanks More
John and Carlos were both accommodating during the lengthy process of trying to figure out the problem and then rectifying it. lengthy process of trying to figure out the problem and then rectifying it. More
Veeery Very friendly, they informed me at all times how long it would take and what the vehicle needed, I like it long it would take and what the vehicle needed, I like it More
The customer service is one of the best that I have seen. The attention of the dealership employees had been very professional. The system they have to keep me informed via text message is the best way to ke The attention of the dealership employees had been very professional. The system they have to keep me informed via text message is the best way to keep the customer informed when it comes to being updated about the status of my GOV vehicle. Congratulations. More