Hollywood Chrysler Jeep - Service Center
Hollywood, FL
1,696 Reviews of Hollywood Chrysler Jeep - Service Center
Great service, great communication and fast. Contacted me with deal. Would recommend you guys to my friends Contacted me with deal. Would recommend you guys to my friends More
Jordan was a great help and made sure I was in and out. Enjoyed the visit; will be back on my next service and hope he's still there to service my vehicle again. Enjoyed the visit; will be back on my next service and hope he's still there to service my vehicle again. More
It's always a great service when I go to Hollywood jeep. From purchasing my jeep to the service they always take care of me. Thanks. From purchasing my jeep to the service they always take care of me. Thanks. More
Caylie you delivered efficient and efficacy service! Thank you! I walked up to the service window, you greeted me with a smile and said”welcome to Hollywood Crysler Jeep”, what brings you in today, how Thank you! I walked up to the service window, you greeted me with a smile and said”welcome to Hollywood Crysler Jeep”, what brings you in today, how may I help you”? I proceeded to explain my reason for being there. You listened, did not interrupt and maintained eye contact! (Extremely important)! After I was finished, you called me by name and informed me that you can try and help me, and politely asked me to sign the indemnity agreement, before you touched my vehicle, then asked for the keys. You then immediately used a device to identify what the problem was, and then instantly informed me that the engine light was on, and that an oil change was due. Moreover, you took the time to inform me of special oil offers, that was economical, and something No Advisor has ever done for consumers like myself! Evidently, I purchased one and I am extremely grateful to you. In addition, you then gave me the option to either wait outside or in the lobby which the company provided, and offered me the opportunity to refresh by taking advantage of bottled cold water, hot chocolate or different coffee, which I relished. Also, Cailey you specifically apologized to us/me about the fact that it may take a little longer than the usual wait time because of the shortage of man-power. You kept checking in whilst we waited, kept us abreast and thanked me/us for our patience! Magnificent job Cailey! Despite the fact that there was labor shortage, my vehicle was ready after waiting for no more than 45-50 minutes! Wow!! Thank you Cailey for your efficiency and outstanding customer service! I sincerely hope that Hollywood Crysler Jeep would appreciate the high quality level of service that you provide to consumers! Impeccable service like yours will enhance the company’s name, and help them to thrive in this competitive automotive industry! Keep on smiling and shining Caylie!!!! We appreciate your services! Hamilton More
Callie Salazar from Hollywood Chrysler Jeep did an excellent job trying to correct the horrible oil change job that one of your mechanics did on my jeep. Big thanks to Callie. Couldn't ask for a nicer excellent job trying to correct the horrible oil change job that one of your mechanics did on my jeep. Big thanks to Callie. Couldn't ask for a nicer person. More
JEEP DEALERSHIP APPOINTMENT IS USELESS. Needs to check the LEXUS POLICY ON SERVICES AND APPOINTMENTS Needs to check the LEXUS POLICY ON SERVICES AND APPOINTMENTS More
I like the calm, no pressure, full disclodure from the sales person Claude at this dealership sales person Claude at this dealership More
Terrible experience with Caylie. She went above and beyond for a TikTok influencer but gave me a nasty attitude when all I wanted was professional customer service and to be informed She went above and beyond for a TikTok influencer but gave me a nasty attitude when all I wanted was professional customer service and to be informed of what exactly was done to my vehicle with proof of a receipt but all I received was my keys handed to me and no information along with an attitude. I left a review online and spoke with a manager who didn’t do much but offer a free oil I didn’t care for but I hope you guys get a better staff moving forward. More
Jordan did an amazing job getting my Jeep back on the road on a Saturday! road on a Saturday! More