Hollywood Kia

Yitzhakc always keeps me informed about his great customer service Took the stress out of coming to the service department customer service Took the stress out of coming to the service department More

Kia Hollywood full of mess. I brought my car there my forte GT line 2022 water is getting in the left headlight Mike he tell me there’s no water getting in there no water gettin I brought my car there my forte GT line 2022 water is getting in the left headlight Mike he tell me there’s no water getting in there no water getting in there. There is sweat in the light. How in the heck is sweat in the light for going on three months sometime rubber have to be loose or something so he told me if he keep doing it bring it back. I brought it back last week because he told me if I bring it back, he’ll change it, when I brought it back, he told me the same thing he won’t be able to change they won’t let them so he gave me a number to call the Consumer and get approval so when I called the Consumer and got the approval, they call him he tells them the same thing so what’s the reason for him to give me the number to call the Consumer to get the approval? If he gonna tell them that is wet if anybody else look at that is water in there every time it rain it’s water ain’t no other key around here it’s like that and I’m not gonna be riding around with my car like that. That’s a brand new car. I am so done with Kia Hollywood and I’m not finish with you Ii will be on Television about Kia Hollywood More

The process to repair my vehicle took way too long Process approval took over a month. I thought that was ridiculous since the vehicle was under warranty. I had to rent a vehicle out of pocket Process approval took over a month. I thought that was ridiculous since the vehicle was under warranty. I had to rent a vehicle out of pocket More

I had a creaking in the rear. Fernando, service manager took it for a road test. Confermed something wrong. Fernando, service manager took it for a road test. Confermed something wrong. More

Very helpfully They make my lease return very easy and help me find a good deal to get a new car help me find a good deal to get a new car More

Best car buying experience ever! Ty to Enrique and Andrew for everything they did to help me get the car I wanted! I can't say enough about how comfortable they made me feel. Before Ty to Enrique and Andrew for everything they did to help me get the car I wanted! I can't say enough about how comfortable they made me feel. Before I got there they had some choices for me to look at and the very second one was exactly what I wanted! I highly recommend this dealership to everyone. Thank u again Enrique and Andrew. More

Love my new EV9 and the transaction was quick and easy at Hollywood Kia. Our fifth or more car from there. Hollywood Kia. Our fifth or more car from there. More

It was wonderful, I bought out my leased vehicle, and the process was easy and quick. process was easy and quick. More

They were unconcerned about the problem with my vehicle, no empathy at the fact that my car was there for 2 months, not even an apology for it taking so long. no empathy at the fact that my car was there for 2 months, not even an apology for it taking so long. More

They actually bribe customers to write good reviews for them, even if it means lying about aspects of the service, which I refuse to do even in lieu of the reward offered (not that there was much to compla them, even if it means lying about aspects of the service, which I refuse to do even in lieu of the reward offered (not that there was much to complain about) . Still, Chris is a great service advisor, friendly, informative. Prompt service. No major problems, so yeah, I'd recommend them. More