Holm Automotive Center Inc

Holm Automotive Center Inc responded

Thank you for your wonderful feedback! We are so pleased to hear that our team was able to provide you with such a positive and efficient car-buying experience. Your review truly highlights our commitment to customer care, as we strive to be understanding, helpful, and respectful to every client. It's also great to know our team's determination helped get you into the right vehicle for a test drive so quickly. We'll be sure to pass your compliments along to Cedric Salas and Rossi Fisher. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your feedback. We are very pleased to hear that your positive experience with us has continued since you purchased your car in 2020. It's a testament to our team's commitment to building lasting relationships based on trust and quality service, which aligns with our mission statement. We are glad you chose our collision center for your repair needs and that you are satisfied with the work performed. We take great pride in our workmanship and our commitment to being trustworthy in every interaction. We will pass along your kind words to Miranda Sare, Haley Swanson, and Zoe Needham. We appreciate your continued business. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for the wonderful feedback! We are so pleased to hear that our service department consistently goes above and beyond for you. Your comments about our staff being courteous and keeping you informed truly highlight our core value of customer care. We take our responsibility to serve our clients seriously and are committed to providing exemplary service in all areas of our business. We appreciate your business and look forward to serving you again. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing this feedback! We're happy to hear that you had such an excellent and personalized experience. It's our pleasure to go above and beyond for our clients, and your kind words truly demonstrate our commitment to customer care and being a trustworthy partner. We'll be sure to recognize Jamie Avers for his outstanding effort and dedication to making your service visit convenient and seamless. We appreciate your business and are always here to help. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your fantastic feedback and for the strong recommendation! We're so glad to hear that you experienced great service in a timely manner. Our team is determined to provide excellent and efficient service to all our customers. We will be sure to pass on your praise to our service writer, Charles Loader. We appreciate your business and your willingness to share your positive experience with your friends and family. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for the excellent review! We're glad to hear that our team was able to diagnose the problem with your vehicle quickly and professionally. We understand how important it is to keep your vehicle safe, and we were happy to accommodate your request to store it indoors overnight. Your feedback highlights our commitment to customer care and our concern for others, as we take our responsibility to protect our clients' interests seriously. We will be sure to share your kind words with Lance Gentry. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your feedback! We are so glad to hear that you had a great experience with our team and that you trust us with your vehicle purchases. Your comments about us being the only dealership you trust truly resonate with our mission to build meaningful relationships based on trust and fairness. It's also a testament to our team's determination to meet your needs and exceed expectations. We will be sure to pass along your kind words to Cedric Salas. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the excellent feedback. We are thrilled to hear that your experience with our team was both respectful and knowledgeable. Your comments about Chuck Loader are especially appreciated. It is our goal to be a trustworthy resource for our clients, and his dedication to answering all your questions is a prime example of our commitment to professionalism and customer care. We'll be sure to pass along your kind words to both Chuck and Lora Simmons. We value your business and look forward to serving you again. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your feedback. We are happy to hear that our team's hard work helped you get into the vehicle of your choice. This speaks directly to our core value of determination—we are resolute in our efforts to help our clients meet the demands of their lives through their vehicles. We also appreciate your honest ratings on price transparency and the trade-in experience. Your feedback is vital as we continuously work to improve and provide the best value and fairness in every area of our business. We will be sure to share your comments with Ross Taplin, Carter Taplin, and Stephen Facey. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing this wonderful feedback! We are so glad to hear that you had such a positive experience with Chuck Loader during your truck's first oil change. Your comments about Chuck making you feel like you're "talking to an old friend" perfectly capture our commitment to building relationships based on trust and concern for others. It's our goal to make every visit a pleasant one, and we are proud to have team members like Chuck who make that a reality. We appreciate your continued business and your confidence in our team. Sincerely, the Holm Automotive Team of Abilene.