Holm Automotive Center Inc

Holm Automotive Center Inc responded

Thank you, mphillips05, for the 4-star review! We are delighted to hear that everyone is very friendly and welcoming, and that our team takes the time to understand their customers' needs and answer their questions. This commitment to effective Communication and Concern for Others is a top priority. We appreciate you recognizing Steve Schiltz and choosing Holm Automotive Center for your service needs! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, Arnold Schmidtberger, for the excellent 5-star review! We are delighted to hear that both your Service visit was well done and your body shop appointment was timely and handled well. We strive to ensure smooth and high-quality service across all our departments. Your feedback confirms our commitment to providing seamless and efficient Customer Care. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, mexilicious, for the excellent 5-star review! We are delighted to hear that you always come here for your van's oil changes. We appreciate your kind feedback that we are very tactful & swift with our work and that we thoroughly check all the other important fluids for you. Providing efficient and comprehensive maintenance is central to our commitment to Customer Care. We appreciate your business and your trust in our establishment! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, monkman1324, for the excellent 5-star review! We are delighted to hear that you experienced Excellent service that was Very knowledgeable and helpful. We especially appreciate that you found us Quick to respond and that we were able to get your flat tire repaired and have you out within the hour, even without an appointment! Providing quick, expert Customer Care is our priority. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, abc123, for the excellent 5-star review! We are thrilled to hear that the Service Department is always helpful and friendly. We especially appreciate that you value our willingness to help and open communication, which are key aspects of our commitment to Customer Care and Trust. Your perfect scores across all categories, and your recognition of Chuck Loader, are greatly appreciated! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the excellent 5-star feedback! We are delighted to hear that your experience was so convenient. Making it easy for you to drop off your car before work, receiving a call when it was done, and picking it up after work is exactly the kind of streamlined and efficient Customer Care we aim to provide. We appreciate your business! Thank you for the excellent 5-star feedback! We are delighted to hear that your experience was so convenient. Making it easy for you to drop off your car before work, receiving a call when it was done, and picking it up after work is exactly the kind of streamlined and efficient Customer Care we aim to provide. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your feedback! We are delighted that we could work with you and finalize your purchase. We especially appreciate your kind words and are glad that we were able to add the bumper to the deal for you. Our goal is to ensure you feel respected and satisfied with the transaction. Thank you for choosing us, and we appreciate you recognizing Noe Grullon, Stephen Facey, and Claire Lamb! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, dustyshore, for the excellent 5-star review! We are delighted to hear that you found the people at the dealership very friendly and that we were able to get your vehicle into the shop right away without a long wait. Providing prompt and friendly service is part of our commitment to exceptional Customer Care. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing this wonderful feedback! We are thrilled to hear that the excellent customer service and quality of work are what keep customers returning to our dealership. We believe in building genuine relationships, and we take immense pride in ensuring our service technicians and sales representatives address you by name. Your acknowledgment that our owners go out of their way to make sure you are getting quality service highlights our core value of Concern for Others across every level of our organization. This commitment to personalized, high-quality care is what drives everything we do! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, kgood, for the absolutely wonderful 5-star review! We are thrilled to hear you say that Chuck Loader is the best ever! We are incredibly proud of his dedication. We appreciate you recognizing his expertise and all he does to make sure your vehicle is taken care of. Your perfect scores across all service categories confirm Chuck's commitment to exceptional Customer Care and quality. Sincerely, the Holm Automotive Team of Abilene.