Back

Holm Buick GMC

Salina, KS

4.7
895 Reviews
Holm Buick GMC mission: We will be unmatched in our commitment to create meaningful relationships based on Trust, Fairness, Value, & Quality in every area of our business as we help our clients meet the demands of their lives through their vehicles. As a principle centered business, we are role models for our industry and the community that we serve.
Contact Dealership

651 S. Ohio St.

Salina, KS

67401

Directions

By Type

Showing 895 reviews

August 06, 2021

I always receive fast and friendly service with a smile when I visit Holm Buick GMC. I don’t know what else to say!? Thank you More

by CARLIEMATTISON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Holm Buick GMC responded

That's the kind of news we like to hear! Thank you for your visit and great review!

August 04, 2021

Friendly people just wish I could back out from that vehicle and let you guys put it back on your lot I can’t afford it and I’m not the one who wants the vehicle that bad More

by BELLKARTS48
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cedric Salas, Gavin Sutton
Oct 26, 2021 -

Holm Buick GMC responded

We appreciate you reaching out and allowing us to work to resolve this issue for you.

August 03, 2021

I was told the turbo was going out and it would be $1800 to fix. When I presented my warranty on a Friday, was told that whoever could call them was gone for the day and that they would call me Monday. Mid More

by ALISHAWHITE
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derek Duncan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Holm Buick GMC responded

We apologize for any inconvenience and not meeting your expectations on this visit.

August 03, 2021

Very smooth process and very easy to work with from, from testing driving to buying! They understood my needs and wants and didn’t push me for something I didn’t want! More

by ASHLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Sutton , Cedric Salas
Oct 26, 2021 -

Holm Buick GMC responded

Thank you for the fantastic review! We hope you have a great fall in your new ride!

July 31, 2021

The repair wasn't something they were familiar with, so it took longer than expected. They were courteous enough to give a loaner vehicle until mine was finished. More

by BRADMSHIELDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Wells
Oct 26, 2021 -

Holm Buick GMC responded

Thank you for the opportunity to learn and grow with your vehicle repair. We appreciate your patience and hope you have a fantastic fall! Safe travels!

July 29, 2021

Please stop pressuring clients to purchase the extended warranty. Offer the service and let them think about it without pressure. Love our new car thamks More

by bobkat0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Sutton , Cedric Salas
Oct 26, 2021 -

Holm Buick GMC responded

Thank you for taking time to review your shopping experience. We would much rather hear your had ample opportunity to protect your investment than a bad review that said "nobody offered us an extended warranty!" That being said, I will still pass your comment onto Cedric as we always want your feedback to be part of how we do business! Safe travels~!

July 29, 2021

We had been looking for a couple of weeks for a bigger family vehicle. We had visited another dealership before stopping at Holm's and we had to find a salesman to help us. When we got out of our vehic More

by vkyfleming
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Sutton , Cedric Salas
Oct 26, 2021 -

Holm Buick GMC responded

We are so happy to hear you found a warm inviting staff member awaiting you! Gavin is a natural at putting people at ease! He is a great co-worker, fun to be around, and very knowledgeable about the vehicles he sells. The combination is pretty awesome, and he will be glad you noticed! Thank You!

July 27, 2021

Great working with Holm Buick GMC. They quickly fixed my vehicle correctly the first time at a fair price. The value of working with a quality and well trained staff like Holm Buick GMC has in place is pric More

by WATUPLUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Sutton , Cedric Salas, Kent Kratzer, Jeff Ryan, Staton Diehl, Janis Smischny
Oct 26, 2021 -

Holm Buick GMC responded

Thank you for taking a few moments to review your experience with Holm Buick GMC. We know each and every customer has a unique set of vehicle needs and we aim to handle them in a professionally, friendly, and thorough manner. Safe travels and come back soon!

July 24, 2021

I bought a Buick Enclave not even a month ago and have already had so many issues with it. I was told when buying it was “thoroughly checked over by our department” well that’s not true because they sold More

by MAMA.BIRD010891
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derek Duncan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Disney
Oct 26, 2021 -

Holm Buick GMC responded

Thank you for bringing these issues to our attention and working with the service department to have them resolved. We apologize for failing to meet your expectations and we have a new Service Manager, Lucas Luchsinger who is always open to listening and assisting customers in need.

July 22, 2021

Enjoyed working with Kent. Polite and not pushy. Didn’t care for the length of time it took to purchase. Would return for future purchase. More

by JOESER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Salas, Kent Kratzer
Oct 26, 2021 -

Holm Buick GMC responded

Thank you for the awesome review. Safe travels & see you soon!

...
49
...