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Holm Buick GMC

Salina, KS

4.8
1,320 Reviews
Holm Automotive has been putting customers first for over 40 years! We believe that helping our clients meet the demands of their lives through their vehicles is our sole priority. That is why people come from all over Kansas and the Midwest to service & shop at Holm Buick GMC in Salina, Kansas. Our premium Buick & GMC dealership features a Certified GM Service & Parts department, as well as a highly awarded and well regarded team of sales professionals. Come to Holm Buick GMC, You'll Be Glad You Did!
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651 S. Ohio St.

Salina, KS

67401

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Showing 1,320 reviews

December 01, 2023

Qualify service and willing to correct any issues without a hassle. I recomend Holm Automotive Service More

by Kevingriep60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Bettles
Dec 05, 2023 -

Holm Buick GMC responded

Thank you for letting Mason and the team know you appreciate their hard work! Your endorsement means the world to us and we thank you for your business. Sincerely, the Holm Automotive Team of Salina

December 01, 2023

They are friendly and do a great job! They answer questions honestly and want to keep the customer in a well maintained, safe car. More

by spetitjean_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Bettles
Dec 05, 2023 -

Holm Buick GMC responded

Thank you for letting Lucas and the team know you appreciate their hard work! Your endorsement means the world to us and we thank you for your business. Sincerely, the Holm Automotive Team of Salina

November 30, 2023

Always professional and prompt. Everyone is very friendly here. Options were explained. Refreshments are provided. More

by CAROL.BRENT.MK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Bettles
Dec 05, 2023 -

Holm Buick GMC responded

We want all our clients to have a comfortable and stress-free experience with us Carol! Thank you for the five star review! Sincerely, the Holm Automotive Team of Salina

November 29, 2023

My car was acting like it wasn't going to start when I filled it with gas. Took it in for service and twice they said it was fixed and twice it was not. The third time I asked for a loaner because it's ha More

by Charlotte
Recommend Dealer
No
Employees Worked With
Lucas Luchsinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Holm Buick GMC responded

Our sincerest apologies for failing to meet your expectations on your recent visit. Thank you for speaking with our service manager regarding the visit and giving us an opportunity to review the situation. Our proud history is built on honesty and we hope you'll give us another opportunity to serve your vehicle needs. Thank you, Holm Automotive Team of Salina.

November 24, 2023

Great dealership! Will return. Professional, courteous, and work with you to get to an acceptable deal! Positive experience! More

by SWREICHARD66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Holm Buick GMC responded

Thanks for recognizing our staff and Jamie as the go to people for vehicle shopping! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! See you soon! Sincerely, the Holm Automotive Team of Salina

November 24, 2023

Always great service. .. but I'm getting annoyed with these surveys. If you do good I'll tell you and if you don't I'll tell you.. that should be good enough. More

by 1984MARCYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bettles, Mason Bettles
Nov 30, 2023 -

Holm Buick GMC responded

We really appreciate your patience with the number of review survey requests. Some of our surveys are required by General Motors, while others like DealerRater.com we feel are crucial in giving our customers a voice, Plus don't forget Google, 8 of 10 people when considering where to shop read Google reviews! We know it's allot and we are working to find methods of consolidating. Your feedback is most valuable and we look forward to seeing you next time! Sincerely, the Holm Automotive Team of Salina

November 23, 2023

They have been nothing but helpful whenever I’ve had a problem. Very nice and explained everything. More

by BOBBYROBINSON0128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Holm Buick GMC responded

Thank you for taking time to complete the our survey with such high scoring remarks! This sends word to others that our care and commitment is consistently demonstrated. We really appreciate it! See you next time! Sincerely, the Holm Automotive Team of Salina

November 20, 2023

Jamie was a nice person to deal with. She tries to be fair and trustworthy. More

by GGTILLBERG
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Holm Buick GMC responded

Thank you for taking time to leave such a great review for Jamie! Remember all new and preowned vehicles come with two years included maintenance! Sincerely, the Holm Automotive Team of Salina.

November 18, 2023

Appointment time took too long. It took three hours even though we had an appointment. More

by andrew.soukup55
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Derek Duncan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Holm Buick GMC responded

Greetings and thank you for sharing your experience regarding your recent service visit at Holm Automotive Center of Salina. We apologize for failing to meet your expectations on your most recent visit and assure you we take every customer service visit and review very seriously. Our apologies for the delays encountered and I hope you will consider us again in the future. Sincerely the Holm Automotive Team of Salina.

November 18, 2023

Nick was very responsive and always followed through with what he said he was going to do. Very relaxed environment and good people. Everyone was very warm and friendly and they went above and beyond in almo More

by ZCARROLL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Schissler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaidin Venables, Ryan Nease
Nov 30, 2023 -

Holm Buick GMC responded

Thank you for your wonderful feedback about your experience at Holm Automotive Center. We are thrilled to hear that you had such a positive interaction with our team, particularly Nick. We strive to create a relaxed and welcoming environment for our customers, and we are delighted that you felt comfortable and well-cared for throughout your visit. We are particularly grateful for your kind words about Nick's responsiveness and follow-through. We value our employees' dedication to providing excellent customer service, and we are proud that Nick was able to exceed your expectations. Thank you for choosing Holm Automotive Center for your automotive needs. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Salina

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