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Holm Buick GMC

Salina, KS

Overview
Employees
Reviews
Vehicles
4.8
1,307 Reviews
Holm Automotive has been putting customers first for over 40 years! We believe that helping our clients meet the demands of their lives through their vehicles is our sole priority. That is why people come from all over Kansas and the Midwest to service & shop at Holm Buick GMC in Salina, Kansas. Our premium Buick & GMC dealership features a Certified GM Service & Parts department, as well as a highly awarded and well regarded team of sales professionals. Come to Holm Buick GMC, You'll Be Glad You Did!
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651 S. Ohio St.

Salina, KS

67401

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Showing 1,307 reviews

March 04, 2022

Everyone was super friendly and great to work with. My family has bought vehicles from them so we are all fans. More

by SASKUCIUS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Salas
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Mar 16, 2022 -

Holm Buick GMC responded

Nothing like a family sized endorsement! Thank you for shopping with us and leaving such a high ranking review on Dealer Rater! Jamie & Cedric will appreciate the shout out and we look forward to seeing you for your first service visit! Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

March 02, 2022

Gavin, Cedric & William are excellent at their job. They are friendly and explained everything about the car and paperwork They are a great addition to your staff. The detail guys did an amazing job o More

by DONNA-WISE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bettles, Gavin Sutton , Cedric Salas, William Wobbeking
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Mar 16, 2022 -

Holm Buick GMC responded

Thank you for the absolutely fantastic review! We are so glad you had fun shopping with us and feel at home with our team. Gavin and William are genuine and sincere in their efforts and it really reflects on our customers. Cedric adds a caring and personal touch to everything he explains in finance. We will see you for your first complimentary oil change soon! Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

March 01, 2022

They took care of me promptly and very kindly. They kept me in the loop, and made to sure to for any other services I may have needed! Definitely love the service here More

by Rachelamandamorgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
There was a woman at the desk that is not on here but she was super kind and friendly!
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Mar 16, 2022 -

Holm Buick GMC responded

Thank you for taking time to give the service team some positive energy for their efforts! As vehicles become more and more complex, this team feels we have an obligation to look for things that could prevent major repairs in the future. Were glad you had a positive visit and we look forward to seeing you soon! Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

February 18, 2022

The job had taken longer than I had prepared for but the job was done and the car is running as it should be. I appreciate the service I get from Holm. More

by glytle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2022 -

Holm Buick GMC responded

Thanks for coming in and giving us a great review. Our utmost apologies that the visit required more time than anticipated. Glad everything is working well! Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

February 17, 2022

I have 2017 GMC Duramax on now the 2nd turbo replacement so that means the third turbo to the truck at 50000 miles that is terrible. No real explanation of what's the problem only a, it's under warranty be More

by Les
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Janis Smischny
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Mar 16, 2022 -

Holm Buick GMC responded

Thank you for taking time to review the service provided by our dealership. The repair history shows the electronic turbo actuator was replaced in 2019. The repair that just occurred was for the turbo itself and is in fact the first turbo replacement. Service manager Lucas Luchsinger has made several attempts to reach you by telephone to to discuss the concern but has been unable to make contact. We want to be as transparent as possible on all repairs so please reach out to him in our service department and thank you again for your business. - Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

Mar 17, 2022 -

Les responded

He Called one time while I was on Vacation. So now that is several attempts? As Far as the service history I have all the paperwork in the glove box parts list is all but the same. I usually don't responded to this type of thing but it has received a lot more attention than I did personally at the dealership. Don't concern yourself with any more calls to me I have moved on. I bought my forth GMC from Midway hoping for a better relationship with them. Holm I gave you the benefit of doubt in the service dept after it was purchased from the . You blew it. The service writer is the only one that was Effective at her job. Also a little word of wisdom don't talk to the customer as if they incompetent. I said what I said.

February 11, 2022

William was great. So was Mike. Overall easy experience! Will use again for purchase of future autos. More

by KYEUSTICE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bettles, William Wobbeking
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Mar 16, 2022 -

Holm Buick GMC responded

Thank you for taking time to give credit to Mike and William for their efforts in making your visit easy. These gents live for customer service so your review will mean allot to them and us as a team. Looking forward to having you back for a complimentary oil change in the near future! Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

February 09, 2022

I had a great dealer experience from starting the deal with Jamie to finishing up the sale with Cedric. They were all very cordial and very easy to work with; which is why I would highly recommend them to More

by sat4kc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Salas
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Mar 16, 2022 -

Holm Buick GMC responded

Absolutely stellar endorsement and review! We appreciate your business and kind words of praise! Thank you letting the team grab a picture of you with your new ride and safe travels. Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

February 08, 2022

They did a great job communicating with us. Called right away on what triggered engine light and broke down time and cost of everything really well. More

by COSSAART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2022 -

Holm Buick GMC responded

Thank you for taking time to review your experience with our service department at Holm Buick GMC. Glad we could diagnose the issue and get you back on the road! Safe travels - Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

February 08, 2022

Erik was great. He picked up my car for service and brought it back to me when finished. More

by LAURENHARDING7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Wilson
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Mar 16, 2022 -

Holm Buick GMC responded

We couldn't agree more! Erik is absolutely awesome and as one of the newest team members he will appreciate your kind words of praise! Thank you for servicing with us at Holm Buick GMC.

February 05, 2022

They have gone above and beyond to making sure I was satisfied with my purchase through them. The pickup I purchased was what I was looking for and in the price range, got it home and found a few small More

by Chad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Salas
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Mar 16, 2022 -

Holm Buick GMC responded

That is exactly what we like to hear from our customers Chad! Jesse and the team will be honored to know you had a great shopping experience and all your concerns were well addressed. Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

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