Honda On Grand
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Excellent service dept. Professional, accurate and great at communication. Work was completed on time and as promised. Professional, accurate and great at communication. Work was completed on time and as promised. More
James was extremely rude argumentative and did not treat me as a valued customer in fact he disputed a mechanic mistake , shrugged and acted as if it was no big deal that I would need another timing chain a me as a valued customer in fact he disputed a mechanic mistake , shrugged and acted as if it was no big deal that I would need another timing chain and made the comment I don’t know how you drive . I am a73 year old women who’s drives my children to school and taking them to various activities my car is extremely important to be safe - I take good care of my car . My rental car reeked of marijuana that also was met with nonchalance - only the service manger was of any help . Due to James demeanor I am thinking of not replacing my Honda with another Honda but finding a different make of car . Honda on Grand has not been very helpful to me at all! I am going to social media to warn others this is not a dealership for people looking for useful help More
My experience with the service department was the same as always, easy, quick, professional and pleasant. always, easy, quick, professional and pleasant. More
Andres Luera accommodated all my needs answering all my questions without hesitation. He displayed dedication and enthusiasm for his work. questions without hesitation. He displayed dedication and enthusiasm for his work. More
We worked with Vince and he made the car buying process very easy! He went above and beyond to help us and explained everything in detail. very easy! He went above and beyond to help us and explained everything in detail. More
Vince was amazing. Great experience with purchase of our vehicle. Very knowledgeable and communicative. Highly recommend. Great experience with purchase of our vehicle. Very knowledgeable and communicative. Highly recommend. More
I was very impressed by the level of service that this dealership provided. I never felt pressured to purchase any services. dealership provided. I never felt pressured to purchase any services. More
Great service people. Waiting room clean! The car was ready in the time they said.... Waiting room clean! The car was ready in the time they said.... More
After bringing in our car for a recall, to which the service department was great, we had a few issues. We weren't explained the process would drain our battery and we were left in a parking lot later service department was great, we had a few issues. We weren't explained the process would drain our battery and we were left in a parking lot later that evening. Even though they came out, it happened again, further away and we were left to call a tow company while also missing a morning of work. Despite all of this, they told us we needed a new battery without acknowledging all of the inconveniences we went through that week. Note that we NEVER had an issue with the battery before taking it in for the recall. I would have thought that they would have tried to make this right at some level. We will not be using them again. More
Great service and fast! Everyone was kind and wanted to help! Would recommend to everyone Everyone was kind and wanted to help! Would recommend to everyone More





