Honda On Grand - Service Center

Scheduled appointment for recall work and the dealership did not have the parts in stock Was only informed after arriving and checking in for my scheduled appointment did not have the parts in stock Was only informed after arriving and checking in for my scheduled appointment More

I just don't feel like a valued customer, starting from when I bought the car from this dealership and ending with the last service. Lack of care, lack of attention to detail, lack of respect/taking me ser when I bought the car from this dealership and ending with the last service. Lack of care, lack of attention to detail, lack of respect/taking me seriously. More

The best profesional the best the best good nice the best nice good the best nice good the best More

Igor and Fidel did the heavy lifting of the customer service and were spot on to cater for every single detail. Great service! service and were spot on to cater for every single detail. Great service! More

All 16 of my CRVs had recalls. Ivan and David took care of them, had them repaired and back on the road in hours. Thanks to the technicians who did the repairs so fast. Ivan and David took care of them, had them repaired and back on the road in hours. Thanks to the technicians who did the repairs so fast. More

Always fair. Had issue with new tires and they gave me a loaner while it was straightened out. Had issue with new tires and they gave me a loaner while it was straightened out. More

Did not expect to get upsold more repairs with my oil change. Honda service department seems more interested in adding at least more money in there pockets. change. Honda service department seems more interested in adding at least more money in there pockets. More

Mi Experiencia Cubrió Mis Expectativas y Andrés Es Muy Profesional En Su Trabajo. Me Explicó Sobre Las Reparaciones Que Necesitaba Mi Auto. Profesional En Su Trabajo. Me Explicó Sobre Las Reparaciones Que Necesitaba Mi Auto. More

Good dealership. Been going for a long time. Service is usually pretty good. Sometimes slow but usually good. Been going for a long time. Service is usually pretty good. Sometimes slow but usually good. More

We purchased the car a few months ago and were thrilled to hear that maintenance was covered for 3 years. I took the car in for it's first oil change at almost 10,000 miles. There, they told me that changi to hear that maintenance was covered for 3 years. I took the car in for it's first oil change at almost 10,000 miles. There, they told me that changing the transaxle oil should be done also. Only problem was that would cost around $200. Whats up with that? More