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Honda Universe

Lakewood Township, NJ

4.8
1,857 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,857 reviews

January 15, 2021

Excellent Service! They offered me everything they needed to. The Service lady was amazing. They took care of me every step of the way and the made sure i was comfortable the entire way. More

by KROLIVO9614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

January 15, 2021

Great service; thank you! Tony in the service area was pleasant and kept me informed during the servicing of my car, explaining in detail so I could understand what my car needed and why. My thanks also e More

by GrannyH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Service Dept.
Jan 15, 2021 -

Honda Universe responded

We truly appreciate you taking the time to provide such great feedback! It's a pleasure to know our team was able to assist you and make your experience a positive one!

January 15, 2021

Danny and Rahsaan were amazing! Very helpful .. they were a pleasure! Definitely see myself coming back in the future and recommending both of them for being friendly and extremely helpful More

by Silvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Honda Universe responded

Silvia, thank you for the positive five-star review! We're so pleased to know that Danny and Rahsaan were able to assist you and provide you with such great service. We look forward to seeing you again in the future!

January 15, 2021

Lisa at service desk very professional and friendly service on vehicle done in timely mannor i will bring the vehicle back for future service when needed More

by CHUCK.BRAZAITIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

January 14, 2021

I was greeted immediately by a very well informed professional salesman. I felt safe and clean in the environment as there were safety precautions in place. I was not rushed and quite pleased with th More

by FALLENTRIANGLE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez-condado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Rivera-Coates, Paul Dugan, Bryant Carrero, Daryl Colatrella
Jan 15, 2021 -

Honda Universe responded

Thank you for the excellent five-star review! It's a pleasure to know you had a great experience at our dealership and we look forward to working with you again in the future!

January 14, 2021

I walked in and was immediately greeted by Emily, who presented a warm and welcoming energy - so from the start she had already caught my interest in searching for a new vehicle. Most of the time, I walk More

by Rachel S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Esposito
Jan 15, 2021 -

Honda Universe responded

Rachel, thank you for taking the time to provide such great feedback! We're so happy that Emily could assist you and make your car buying experience an excellent one. We truly appreciate your kind words and look forward to seeing you again!

January 14, 2021

Service department staff are very friendly and helpful. Not pushy which would make me take my car somewhere else! :) Everyone was professional. Very positive experience. There was a problem with one of my More

by AITHWYNN56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
Jan 15, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

January 14, 2021

Great Service! Lisa was very helpful, friendly, and knowledgeable. I felt very taken care of, and updated through out. Will definitely use this dealership again. More

by TORAH0613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
Jan 15, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

January 13, 2021

Service was quick and efficient. I have never been anywhere that has has served me the way Honda universe did. I would recommend them anytime! More

by HIRAMC13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Ramos
Jan 15, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

January 13, 2021

Very professional and got my flat repaired in a timely fashion. Amazing 10/10 recommend going here! Jessica was very pleasant to deal with and made me feel like I was a priority. Thank you More

by SKAM8787
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Jan 15, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

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