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Honda Universe
Lakewood Township, NJ
1,863 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,863 reviews
January 11, 2021
I just had a question regarding a letter I received from Honda Universe. Yvette kindly and thoroughly answered my question. It was a positive experience. Honda Universe. Yvette kindly and thoroughly answered my question. It was a positive experience. More
by DMV7681
Verified CustomerEmployees Worked With
Yvette Rivera-Coates
January 11, 2021
your service advisor (Jessica Ramos) was excellent and knowledgeable. The only negative I have is that your waiting room was not clean and very dusty. It looked like the couches had not been cleaned in a knowledgeable. The only negative I have is that your waiting room was not clean and very dusty. It looked like the couches had not been cleaned in a long time. More
by ARLO301
Employees Worked With
Jessica Ramos
January 11, 2021
Emily Esposito at Honda Universe made this vehicle purchase painless and quick. Emily found me the exact vehicle I wanted and had all paper work ready for me when I arrived, causing me to be able to g purchase painless and quick. Emily found me the exact vehicle I wanted and had all paper work ready for me when I arrived, causing me to be able to get in and out very timely. I would definitely recommend both Emily Esposito and this dealership to anyone looking for a new vehicle. More
by TTbrunoTT420
January 11, 2021
Excellent experience buying Honda CRV and working with Daryl. We will highly recommend Honda Universe to everyone, great place to buy a car. its also very clean Daryl. We will highly recommend Honda Universe to everyone, great place to buy a car. its also very clean More
by LMKRUG
Employees Worked With
Al Cunha, Daryl Colatrella
January 11, 2021
Excellent experience buying Honda CRV and working with Danny Patel. We will highly recommend Danny Patel and Honda Universe to all our family and friends. Danny Patel. We will highly recommend Danny Patel and Honda Universe to all our family and friends. More
by SHIVAMINC
Employees Worked With
January 11, 2021
Honda Universe made me a deal I could not say no to. Even after telling sales manager I don't trust car salesman. This deal was no BS and the best car buying experience I've had. after telling sales manager I don't trust car salesman. This deal was no BS and the best car buying experience I've had. More
by MATTHEWHURLMAN
Employees Worked With
January 11, 2021
Good customer service. This is the second time i am purchasing car from the same dealership. Everyone is very helpful when is comes to services. purchasing car from the same dealership. Everyone is very helpful when is comes to services. More
by ROSYPATEL90
January 11, 2021
Really helpful people and make sure you get what you need to be happy. Really willl come here again and tell other people about them. to be happy. Really willl come here again and tell other people about them. More
by RROULAND
January 11, 2021
In the past I have had issues with every Honda Service department and no one has ever cared. Tony at Honda Universe has honestly changed my mind about Honda Service. He has gone above and beyond my expect department and no one has ever cared. Tony at Honda Universe has honestly changed my mind about Honda Service. He has gone above and beyond my expectations every time that I have been there. I will never go to another service advisor if he leaves Honda I will have to leave as well. Him and Dom are wonderful. More
by AFADESKI
Employees Worked With
Tony, Dom
January 11, 2021
Wonderful service.. everyone gave us great attention and our car was ready very quickly. Love our purchase .. the crv runs so smooth and gas mileage is very good😊 our car was ready very quickly. Love our purchase .. the crv runs so smooth and gas mileage is very good😊 More
by CBAUER212
