Honda Universe

I again chose to work with Yvette Rivera on our recent Honda Odyssey lease. She is great to work with and helped achieve our comfortable monthly lease amount! Honda Odyssey lease. She is great to work with and helped achieve our comfortable monthly lease amount! More

I recently leased a 2020 Honda Civic with Yvette Rivera-Coates, she was extremely knowledgeable and helpful making this experience excellent. I would highly recommend Yvette to assist you when visit Rivera-Coates, she was extremely knowledgeable and helpful making this experience excellent. I would highly recommend Yvette to assist you when visiting Honda Universe. More

Never in all of my 50 years of purchasing vehicles has the experience been such a pleasure! Paul Dugan and the Manager, John McGraw were extremely professional and accommodated my every request. I will the experience been such a pleasure! Paul Dugan and the Manager, John McGraw were extremely professional and accommodated my every request. I will not think twice about where me and my family will purchase our next vehicle. I walked away a happy customer! Two days later I have already received two follow-up phone calls to be sure that everything was 100% satisfactory. I also received a call that I left a personal item in the vehicle which I traded in. I truly look forward to dealing with Honda Universe in the future. More

I Made The Right Choice With Honda Universe! What makes Honda Universe great is its employees--in particular, John McGraw and Neil Goldstein, who helped me with my first CR-V lease. I am so v What makes Honda Universe great is its employees--in particular, John McGraw and Neil Goldstein, who helped me with my first CR-V lease. I am so very appreciative for their patience and helping to make the transaction easy and hassle free. I would like to mention, too, that when John said for me to not hesitate to call him for anything about the car, well, I did call him with a maintenance question. Thank you John for kindly answering my worry-wort question and assuring me that my car was fine. It was due for maintenance, and John assisted me in scheduling service. Now I tell my friends in my senior community to go to Honda Universe, get a Honda, but ask for John and Neil!! More

Every time I come here for service the staff are always professional and pleasant to deal with. Will continue to bring my vehicles here for service. professional and pleasant to deal with. Will continue to bring my vehicles here for service. More

Pleasant and thorough I was in to look at a new Accord ( more in the market to buy in September ) and there was a upset and distraught older couple in the show room. Mr M I was in to look at a new Accord ( more in the market to buy in September ) and there was a upset and distraught older couple in the show room. Mr McGraw so how upset the older gentlemen was and immediately went over and to be honest I made sure to listen in. It turns out the couple came from another dealership and it was obvious they had a poor and upsetting experience and that when I witnessed something great. John listened to the couple and did NOT bash the other dealership but what he did do was ensure the couple would have a much more pleasant experience. John gave sat with the couple a little while and had them laughing and smiling ( it was obvious even with the mask on ). John had to excuse himself to assist other customers but went back to the couple after he helped the others. I hung around longer than I should have but i believe they bought a vehicle from the dealership. Nice work John !!! More

Great experience with john. Very professional and helpful . Any questions I had about my vehicle he was able to answer or went out of his way to find answers for the questions he didn't know thank you . Any questions I had about my vehicle he was able to answer or went out of his way to find answers for the questions he didn't know thank you More

Best Customer Service I Have EVER Received!! I am still so impressed with the service that we received when we were looking for our CRV. John McGraw was so knowledgeable about the cars we were lo I am still so impressed with the service that we received when we were looking for our CRV. John McGraw was so knowledgeable about the cars we were looking for and we were excited to get the CRV! We couldn't be happier with it and John took the time to walk us through the options and what would work for us! THANK YOU JOHN and Honda Universe for an amazing car buying experience!!:) More

Fantastic We went looking for a used car for our son. We worked with John McGraw and Neil Goldstein and they were both extremely helpful. We got a great deal an We went looking for a used car for our son. We worked with John McGraw and Neil Goldstein and they were both extremely helpful. We got a great deal and they answered all of my son's questions about his first car. More

Great support staff This dealership offered me the best price and worked very hard to get me what I wanted. Overall amazing staff and great deals. Good Job This dealership offered me the best price and worked very hard to get me what I wanted. Overall amazing staff and great deals. Good Job More