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Honda Universe

Lakewood Township, NJ

4.8
1,866 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,866 reviews

December 08, 2018

Fantastic Great experience, came just to look they were so friendly and knowledgeable I left with a car. I really apriaciate the time spent with me showing me More

by Redbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Anzevino
Dec 09, 2018 -

Honda Universe responded

Thank you so much for your positive feedback and for the five-star rating! We're thrilled to know that our team was able to help and we look forward to seeing you again in the future!

December 07, 2018

As promised Every 3 years I have to start the process of negotiating a new lease for my mom who lives 80 miles away, not always easy because I dont have a lot of More

by Boca
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heylin Liriano, Ozzy Rosa
Dec 09, 2018 -

Honda Universe responded

Thank you for taking the time to share your review with us. It is a pleasure to know that Heylin, Nick and Ozzy went above and beyond to provide you with such excellent assistance and we hope to see you again!

December 03, 2018

Exceptional service How many people can say they actually felt comfortable the minute they walked into a dealership? Me!!! I called and spoke with Katlyn who was cover More

by CRHERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katlyn, Heylin Liriano
Dec 04, 2018 -

Honda Universe responded

Thank you for taking the time to share your review with us. It is a pleasure to know that Heylin went above and beyond to provide you with such excellent assistance and we hope to see you again!

December 02, 2018

Scam universe Stay away from this place at all levels this place is a scam from the sales to the finance. I can really see why vehicles sit on your lot for as long More

by Honda finance scam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cynthia Cubero
November 30, 2018

Great Experiance John was very knowledgeable and provide great information on the Honda CRX I am considering. Not quite ready to purchase but with the info provide by More

by Barb G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2018 -

Honda Universe responded

Hello Barb, thanks for your review and for the five-star rating. We're happy to hear that you were able to receive the information you needed. Thanks for choosing Honda Universe, and we hope to see you again soon!

November 30, 2018

Great expirience My car died and I needed a car that day, I called John because he was very helpful getting my daughter a new car. Told him what I was looking for and More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2018 -

Honda Universe responded

Lou, thank you so much for taking the time to write this wonderful review and for the five-star rating! We're very pleased to hear that John and Neil were able to help so quickly. Congratulations on your new car, and we look forward to seeing you again in the future!

November 30, 2018

Great customer service I bought my crv and I worked with John Mcgraw. He got me an excellent deal. I’m so happy with my new car. I would definitely recommend this dealership More

by ivsmommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2018 -

Honda Universe responded

Thank you so much for your positive feedback and for the five-star rating! We're so thrilled to know that John was able to help you get the car you wanted. Congratulations on your new CR-V, and we look forward to seeing you again in the future!

November 29, 2018

Great first time experience at this dealership John was so helpful at showing me the ropes of what the ins and outs of buying a new car and tails. He was very kind and friendly and thorough, I didn More

by Ggaynor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karlos Merrick
Dec 01, 2018 -

Honda Universe responded

Thank you for taking the time to share your review with us. It is a pleasure to know that John went above and beyond to provide you with such excellent assistance and we hope to see you again!

November 28, 2018

Great Car Buying Experience Had a great experience leasing my new Clarity from Karlos. The test drive was nice and informative, he went over all of the new features in the car. More

by kseymou2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karlos Merrick
Dec 01, 2018 -

Honda Universe responded

Thank you for sharing your feedback with us and for the five-star rating! We're thrilled to hear that Carlos was was very helpful during your car buying experience. Thanks for choosing Honda Universe, and we look forward to seeing you again in the future!

November 24, 2018

Purchase at Honda Universe Carmine was a great help. He was very patient with my son and me while we were looking at the cars and took the time to answer our questions. There wa More

by SteveU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Buono, Ron Davis
Nov 26, 2018 -

Honda Universe responded

Thank you so much, Steve, for taking the time to write this great review and for the five-star rating! We're so happy to know that Carmine was patient, honest, and able to make this car buying experience for you. Thank you for choosing Honda Universe, and we hope to see you again soon!

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