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Honda Universe

Lakewood Township, NJ

4.8
1,854 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,854 reviews

October 10, 2018

Sales Rahsaan Jones Rahsaan Jones is hands down the best Car Salesman I have ever had the pleasure of dealing with. I have bought 3 Hondas from him over the years. I have More

by Janell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Honda Universe responded

Thank you for taking the time to share your review with us! It is a pleasure to know that Rahsaan has gone above and beyond to provide you with such excellent assistance. We appreciate your loyalty and look forward to seeing you again!

October 10, 2018

The Customer Relations Manager John Mcgraw was Exceptional Issue happen ...It is the solution and the customer satisfaction that makes for a great dealership. When I presented my issue to John Mcgraw (customer More

by Janell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Honda Universe responded

Thank you for taking the time to share your review with us! We would like to apologize for the initial situation, however, we are happy to hear that John went above and beyond to resolve the situation. We hope to see you again!

October 09, 2018

Helped me out of a jam. I had the pleasure of working with Carmine Buono. It was a great experience and he was a joy to work with. Carmine was honest and upfront with me thro More

by Ressa25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Oct 10, 2018 -

Honda Universe responded

Thank you for sharing your review with us! It is a pleasure to know that Carmine went above and beyond to provide you with such excellent assistance and we hope to see you again!

October 06, 2018

Honda Universe Carmine was honest and easy to negotiate with. I never felt pressured and the overall experience was enjoyable. Got the best price for the most qualit More

by Cardriver
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Oct 08, 2018 -

Honda Universe responded

Thank you for sharing your review with us! It is a pleasure to know that Carmine went above and beyond to provide you with such excellent assistance throughout your car shopping experience and we hope to see you again!

October 05, 2018

Excellent service from sales and management I purchased a new Civic from salesman Neil Goldstein at Honda Universe. He did everything in his power to make the deal go through. One of the best sa More

by Robert Brokaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Cubero
Oct 05, 2018 -

Honda Universe responded

Thank you for taking the time to share your review and recommendation with us! It is a pleasure to know that Neil provided you with such excellent assistance throughout your car shopping experience and we hope to see you again!

September 27, 2018

Friendly and Knowledgeable Your crew is the friendliest, most knowledgeable and helpful of any Honda or any dealership. Love working with you now for 12 years. Thanks for all More

by fmurphy925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Cubero
Sep 27, 2018 -

Honda Universe responded

Thank you for sharing your review with us! It is a pleasure to know that our team continues to provide you with such excellent assistance. We appreciate your loyalty and hope to see you again!

September 22, 2018

Thank you for a fantastic experience buying a new car Honda Universe is the best dealership I’ve ever been to. My experience was extremely satisfying and my salesman was probably the best I could have ask More

by Bigbob
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

Honda Universe responded

Thank you for sharing your positive review with us! It is a pleasure to know that Neil provided you with such excellent assistance and we hope to see you again in the future!

September 20, 2018

Neil Goldstein Great dealing with Neil Goldstein. Very professional and easy to work with. Had all the answers and was a pleasure working with him. Negotiation wa More

by hondadriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2018 -

Honda Universe responded

Thank you for the great feedback! We look forward to seeing you again in the future.

September 14, 2018

Worst Experience Ever!! I will never go to this dealership again or recommend them to anyone! No one listens to you and what you want as a customer and then they will make yo More

by Civic123
Recommend Dealer
No
Employees Worked With
Other Employees : Cynthia Cubero nick Salerno , Cynthia Cubero, Carmine Buono
Aug 20, 2018 -

Honda Universe responded

Thank you for sharing your great experience with us! We look forward to seeing you again in the future.

September 13, 2018

Lease a new Accord EX-L I have had Honda Accords since about the year 2000. I absolutely love them. I had contacted several dealerships with regard to what I wanted in an More

by Kathie Santos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 14, 2018 -

Honda Universe responded

Thank you for the excellent feedback! We look forward to seeing you again in the future.

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