
Honda Universe
Lakewood Township, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Sales Rahsaan Jones Rahsaan Jones is hands down the best Car Salesman I have ever had the pleasure of dealing with. I have bought 3 Hondas from him over the years. I have Rahsaan Jones is hands down the best Car Salesman I have ever had the pleasure of dealing with. I have bought 3 Hondas from him over the years. I have also sent numerous friends and family to him which resulted in sales also. He is very down to earth and friendly and not at all the typical pushy salesman. He goes above and beyond to ensure that the price is fair and affordable. He even take the time out reach out numerous times over the years to ask how the car is doing and to inform me when there are sales and special offers at the dealership. I am lucky to have a car salesman whom I trust and will.continue to give him my business as well as continue to recommend him to anyone looking to purchase a vehicle More
The Customer Relations Manager John Mcgraw was Exceptional Issue happen ...It is the solution and the customer satisfaction that makes for a great dealership. When I presented my issue to John Mcgraw (customer Issue happen ...It is the solution and the customer satisfaction that makes for a great dealership. When I presented my issue to John Mcgraw (customer relations Manager) he went above and beyond to ensure that the issue was not only resolved but that I was satisfied with the overall outcome of the situation. I appreciated his genuine concern for my satisfaction and he appreciated me as a loyal customer for many years to the dealership. His dedication to customer satisfaction is exceptional. More
Helped me out of a jam. I had the pleasure of working with Carmine Buono. It was a great experience and he was a joy to work with. Carmine was honest and upfront with me thro I had the pleasure of working with Carmine Buono. It was a great experience and he was a joy to work with. Carmine was honest and upfront with me throughout the process. Thank you Carmine for outstanding customer service. Putting the customer first. Teresa G. More
Honda Universe Carmine was honest and easy to negotiate with. I never felt pressured and the overall experience was enjoyable. Got the best price for the most qualit Carmine was honest and easy to negotiate with. I never felt pressured and the overall experience was enjoyable. Got the best price for the most quality out of the sedans I looked at. More
Excellent service from sales and management I purchased a new Civic from salesman Neil Goldstein at Honda Universe. He did everything in his power to make the deal go through. One of the best sa I purchased a new Civic from salesman Neil Goldstein at Honda Universe. He did everything in his power to make the deal go through. One of the best salesman I had the pleasure of meeting and I purchased many cars in my lifetime. Neil is Very thorough and professional. Neil went out of his way to treat me like a first class customer. I highly recommend honda universe anyone purchasing a car or truck.Thanks Robert Brokaw More
Friendly and Knowledgeable Your crew is the friendliest, most knowledgeable and helpful of any Honda or any dealership. Love working with you now for 12 years. Thanks for all Your crew is the friendliest, most knowledgeable and helpful of any Honda or any dealership. Love working with you now for 12 years. Thanks for all you do. More
Thank you for a fantastic experience buying a new car Honda Universe is the best dealership I’ve ever been to. My experience was extremely satisfying and my salesman was probably the best I could have ask Honda Universe is the best dealership I’ve ever been to. My experience was extremely satisfying and my salesman was probably the best I could have asked for. Mr Neil Goldstein was extremely knowledgeable about the car and professional. He worked to get us the best price. More
Neil Goldstein Great dealing with Neil Goldstein. Very professional and easy to work with. Had all the answers and was a pleasure working with him. Negotiation wa Great dealing with Neil Goldstein. Very professional and easy to work with. Had all the answers and was a pleasure working with him. Negotiation was easy and would not hesitate asking for him again in the future. More
Worst Experience Ever!! I will never go to this dealership again or recommend them to anyone! No one listens to you and what you want as a customer and then they will make yo I will never go to this dealership again or recommend them to anyone! No one listens to you and what you want as a customer and then they will make you wait hours in the showroom for no apparent reason when making the deal. Be prepared to be there all day! They lie, don’t return phone calls. Do not deal with Cynthia Cubero in the finance department! She is a liar and will sell you on things you don’t need, then never call you back! She is an embarrassment as a representative of their company! Go to Kay Honda, they are a much better dealership! I bought 2 cars there and didn’t go through anything near the crap I went through with Carmine & Honda Universe! More
Lease a new Accord EX-L I have had Honda Accords since about the year 2000. I absolutely love them. I had contacted several dealerships with regard to what I wanted in an I have had Honda Accords since about the year 2000. I absolutely love them. I had contacted several dealerships with regard to what I wanted in an Accord and what I wanted to pay. I find it easier to make the calls rather than do the legwork. You don't have to sell me the car, because I know exactly what I want. The only thing that needs to be worked out are the terms and amount of the lease. I called several Honda dealerships in my area, and it seems that no one was able, or willing, to work with me to getting what I wanted for the price I wanted. I contacted Honda Universe, they gave me a price on the phone, and I went to the dealership and met with Brian .and was in and out in record time, getting a lease payment per month of $5.00 less than I anticipated. Brian was courtesies and helpful. I would highly recommend this dealership, as well as Brian, to anyone asking about purchasing or leasing a new car. I love me new Honda Accord EX-L. More