Honda Universe

One and done!!! I needed a sales vehicle for my fleet and Christina didn’t disappoint. Very pleased with her professionalism and honesty. I plan on expanding the flee I needed a sales vehicle for my fleet and Christina didn’t disappoint. Very pleased with her professionalism and honesty. I plan on expanding the fleet in the near future and she’ll be the first person I go to. Highly recommend! More

Great experience I have worked with John in the past getting my daughter a car and when my car died I called and told him what I was looking for and he told me to come I have worked with John in the past getting my daughter a car and when my car died I called and told him what I was looking for and he told me to come down. When I arrived John and Neil were waiting for me with the car I described. The whole process took less than 2 hours. I would highly recommend Honda Universe to all my friends.. Louis More

John is an excellent person. He knows his stuff. John cares for his customers. He takes pride in the dealership. He always makes you feel that he has your best interest at heart. I would recommend th John cares for his customers. He takes pride in the dealership. He always makes you feel that he has your best interest at heart. I would recommend this dealership to everyone. More

First New Car I went to Honda Universe to purchase my first new car. I was able to get a great deal on a 2018 Honda Civic EX. I went to Honda Universe to purchase my first new car. I was able to get a great deal on a 2018 Honda Civic EX. More

Amazing Service Was welcomed as soon as I walked in the door and left extremely satisfied! Everyone I crossed paths with at Honda was very personable and very helpful Was welcomed as soon as I walked in the door and left extremely satisfied! Everyone I crossed paths with at Honda was very personable and very helpful. I was very happy with my purchase and would definitely recommend! More

We had a great experience at Honda Universe It was a great pleasure working with Jim Orozco, the sales manager - very knowledgeable with a great personality - who went out of his way to find the It was a great pleasure working with Jim Orozco, the sales manager - very knowledgeable with a great personality - who went out of his way to find the right car for us ! We could not be more happier and satisfied. . Jim even on his day off was contacting us with ideas. John Lang the sales consultant was very nice and took us on test drives explaining the feature of the cars we were interested in. He was helpful in helpful us choose the cat we purchased Thanks Guys Terry Worsdale More

Great deal My experience at Honda Universe was very good. I was able to get a great deal on HR-V and return my lease. My deal was better than I imagined. Neil wa My experience at Honda Universe was very good. I was able to get a great deal on HR-V and return my lease. My deal was better than I imagined. Neil was excellent and very patient. The manager Ziggy was great too, very personable as well as Jim Orozco. Will definitely return in the future and would highly recommend to my friends and family. More

Great dealership John McGraw and Brian Lipman helped us out. Our lease was up and we traded our Pilot for a CRV. Brian went over all of the new safety features and Joh John McGraw and Brian Lipman helped us out. Our lease was up and we traded our Pilot for a CRV. Brian went over all of the new safety features and John was super friendly and knowledgeable. I definitely recommend Honda Universe to all of my friends. More

Overall good experience. Overall good experience, my sales consultant Neil was very good , got the deal done quick. The only thing was the finance department was very slow too Overall good experience, my sales consultant Neil was very good , got the deal done quick. The only thing was the finance department was very slow took along time to finalize and sign for the vehicle. More

Work seemed okay, but poor attitude by some I was there as they opened, took me right in, came in for an airbag recall and my airbag light was on. As the writer was writing my work order, an lad I was there as they opened, took me right in, came in for an airbag recall and my airbag light was on. As the writer was writing my work order, an lady came out and threw a box on the ground for recycle. Another man who was sitting next to my car tightening his shoelaces, kicks the box and almost hits my car. She turns around and moves the box back behind the counter, the guy again kicks the box and this time hits my car. Now, granted it was just a box.. but an apology or if I thought he was being funny and we laughed it off.. would have been fine. But he was annoyed she put the box there. When I went inside to the waiting rm, the lady says.. don't mind him, he has a temper. I said to her, he could have said sorry, she just laughed and turned around. So I was annoyed. After about 2 hours, the writer calls me back and says recall fixed and my light is on for 2 reasons. 1 seat belt buckle is bad, (i see the code on the work order, so ok) also warranty and no charge like the recall. Then he says my clockspring is bad and with labor that's about $565. (The code for that is not on the work order) He convinces me to fix it, safety issue. Ok.. ok.. gets me a rental for the couple days. After getting the rental, says they will also have to do an alignment because the tire will have to be off. And he will do that for $80 instead of the normal $130. I said ok. Car is done the next day, I go to pick it up. After taxes and the alignment, $89 not $80, it comes too $780. In the $780 is a charge for waste disposal of $19. Now I have spoken to several mechanics who said there shouldn't be any waste disposal, tires shouldnt need to come off, no alignment needed and there should have been a code on the paperwork for the spring. They said they were just up-selling me since everything it was there for was no charge. I recently got new tires and got an alignment, about a week prior to this day. I believe it is misaligned now and pulls to the right. Also I had explained to the writer how u have to hold the door lever and push the lock down or the driver door will not lock. When I picked it up, it was not locked out in the lot. My hood lever needed to pop the hood is broken, so I use a pair of pliers to grab it and open it. I explained this too the writer.. on my receipt where they check over the condition of the car.. cannot open the hood was written next too it and nothing was checked under the hood. Completely dissatisfied with this dealership and will not be back. More