Honda Universe

best salesman my salesman John was the best he was friendly sincere make me feel comfortable was very knowledgeable and I would recommend anyone who wants to buy a my salesman John was the best he was friendly sincere make me feel comfortable was very knowledgeable and I would recommend anyone who wants to buy a new car and wants it honest person to go see John More

Great Expierence I had a great experience dealing with both John M. and Danny. They worked together for several weeks to find the right car for me at just the right p I had a great experience dealing with both John M. and Danny. They worked together for several weeks to find the right car for me at just the right price. They even picked me up to get my car from service after dropping it off for the day. I would recommend them to anyone i know to buy a car. More

Great Deal! Thank you for a great experience buying our new 2014 Honda Odyssey! We couldn't be happier with the price we paid for the vehicle and also the willing Thank you for a great experience buying our new 2014 Honda Odyssey! We couldn't be happier with the price we paid for the vehicle and also the willingness of the salesman and management to negotiate. We are in love with our new minivan! John McGraw was an excellent salesman and so funny and entertaining! After 20 years of Honda Universe serving our family, they came through again. Keep up the great work! More

HONDA Purchase The customer service provided by John McGraw was exceptional. He was knowledgeable, courteous, and friendly. He understood just what I was looking for The customer service provided by John McGraw was exceptional. He was knowledgeable, courteous, and friendly. He understood just what I was looking for and assisted me thoroughly throughout the entire experience. His encyclopedic knowledge of the Honda product made the car buying experience much easier than i expected. I am extremely satisfied with my new car, and I will becoming back to Honda Universe for all of my car purchases in the future! More

Service visits I always bring my 2011 Pilot to Honda Universe. I bought it there from John McGraw, the friendliest car salesman i've ever encountered, and I will alw I always bring my 2011 Pilot to Honda Universe. I bought it there from John McGraw, the friendliest car salesman i've ever encountered, and I will always bring it there. It runs like a dream. John always stops by the waiting room to greet me and catch up on my travels. We are discussing buying a new Pilot in 2015. With John by my side on this, i can't lose. Thanks to all your staff. More

Wonderful Wonderful Wonderful After having a NOT so great Honda experience at another dealership, my fiance and I were hesitant to walk into Honda Universe. Despite our hesitation After having a NOT so great Honda experience at another dealership, my fiance and I were hesitant to walk into Honda Universe. Despite our hesitation, we were very happy with the service Rahsaan and John had given us. I had talked to Rahsaan a few weeks leading up to this experience and I believe that definitely helped with the overall experience. Because he knew what we wanted to do, he was able to convey that to John. Sometimes car salesmen get bad reputations for being too pushy or overbearing, but we did not feel that way at all with Rahsaan and John. Very pleased with the car, the price, and the ultimate experience. Thank you both to Rahsaan and John for making me love Honda once again. More

OH we stopped taking recalls? I called Honda Universe about the recalls on my 08' Honda Civic Coupe. The receptionist told me I could bring my car in to the service center anytime I called Honda Universe about the recalls on my 08' Honda Civic Coupe. The receptionist told me I could bring my car in to the service center anytime. When i arrived there i asked for the service manager and told him about my paint problems and stated that i had received recalls for the paint, engine block and visor. He replied with ...Yeaah we stopped doing the recalls but if u wanna pay for a paint job we know a place that can give you a "Great Deal." I thought he must have been joking... but no he was dead serious. So how does a service center tell me they don't honor recalls but if u want to pay for it we will. Hey Honda your PAINT IS TRASH AND SO IS YOUR CUSTOMER SERVICE . PLEASE CORRECT YOUR PROBLEMS STOP EMPLOYING CROOKED 2BIT SALESMEN. I AM FLAT OUT INSULTED BY MY EXPERIENCE WITH YOUR DEALERSHIP. I HAVE ALREADY PAID FOR MY CAR IN FULL I AM NOT SPENDING MONEY TO REPLACE YOUR CHEAP PAINT JOB. I WILL NOT PAY FOR A RECALL EVER . PLEASE CORRECT YOUR PROBLEMS WITH YOUR COMPANY. More

The overall experience was a good one. The used price of the jeep purchased was a fair price but the amount received on the trade in was to low. the jeep purchased was a fair price but the amount received on the trade in was to low. More

I generally find buying a car very stressful, however working with John McGraw was a unique experience. His no-pressure approach was a welcoming surprise. John was courteous, friendly and genuine. It working with John McGraw was a unique experience. His no-pressure approach was a welcoming surprise. John was courteous, friendly and genuine. It was a pleasure to work with him and I highly recommend anyone interested in a Honda to cdontact John McGraw. More

I was never dealt with in such a brute rude way before leasing any car. I came in to get pricing for a Honda odyssey. Not only were they not upfront about the cost, they tried to hustle me and make me fee leasing any car. I came in to get pricing for a Honda odyssey. Not only were they not upfront about the cost, they tried to hustle me and make me feel uncomfortable for trying to price out the car. They tried to get info on what i was paying for my current lease and overprice me for the new lease instead of just being upfront. Stay away from these guys. If they were any good they would sell more minivans in Lakewood where there is a huge market for these cars. Thats why no one in town buys from them. More