Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda Universe
Lakewood Township, NJ
2,040 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,040 reviews
May 10, 2025
Sue was our salesperson and she was terrific to work with. She and Nick made the process of buying a car frictionless. I’m actually looking forward to my next purchase at Honda Universe. with. She and Nick made the process of buying a car frictionless. I’m actually looking forward to my next purchase at Honda Universe. More
by RADMANVILLE
Verified Customer
May 10, 2025
Great Service! Friendly & Attentive. The day went Smooth! We was offered Water & Popcorn..Thanks for the hospitality! I will let my friends know that this is the pl Friendly & Attentive. The day went Smooth! We was offered Water & Popcorn..Thanks for the hospitality! I will let my friends know that this is the place to come to! More
by LENAYAW
May 04, 2025
Knowledgeable and helpful folks. Reimer was especially helpful, patient and friendly. We did not feel pressured or coerced Reimer was especially helpful, patient and friendly. We did not feel pressured or coerced More
by Scott
May 04, 2025
I've owned Honda's in the past. This is the second car I've purchased from Honda Universe. They deliver a great shopping experience. Excellent customer service. This is the second car I've purchased from Honda Universe. They deliver a great shopping experience. Excellent customer service. More
by HNIEVES0121
May 02, 2025
Great people to work with, professional and pleasant. Answered all the questions we had. Will recommend Answered all the questions we had. Will recommend More
by OTCHOUDOV
May 02, 2025
Greated at the door. Friendly and attentive staff. Set up a test drive within minutes Friendly and attentive staff. Set up a test drive within minutes More
by Mb732
April 26, 2025
Went in on an early Saturday afternoon and walked out 2 hours later in my ‘25 CRV Sport-L. The salesman, Reimer, Vinny and fianance manager Joe were professional, fair and honest throughout the seamless tr hours later in my ‘25 CRV Sport-L. The salesman, Reimer, Vinny and fianance manager Joe were professional, fair and honest throughout the seamless transaction. Would highly recommend visiting the team at Honda Universe. More
by DavG777
Employees Worked With
April 25, 2025
Always good service. No pressure, relaxed environment. Fair price I would highly recommend if you are in the market for a vehicle. No pressure, relaxed environment. Fair price I would highly recommend if you are in the market for a vehicle. More
by Gerald
Employees Worked With
April 24, 2025
This is our second vehicle from Honda Universe, we returned because they are great and the sales team is awesome. They answered all the questions and did not push. Great Team and dealership!!! returned because they are great and the sales team is awesome. They answered all the questions and did not push. Great Team and dealership!!! More
by Babcocks
April 24, 2025
Matthew Vanpelt was great to work with and was very attentive with all our questions/concerns with purchasing my wife's 2025 Honda Pilot. He went above and beyond in locating and even personally trans attentive with all our questions/concerns with purchasing my wife's 2025 Honda Pilot. He went above and beyond in locating and even personally transporting the vehicle from a non local dealership. Matthew was able to provide a sales price that was far and beyond a lower price compared to many other offers we received from other dealerships. I would highly recommend Honda Universe. We look forward to purchasing future vehicles from this family oriented dealership! More
by bowens_shawn
