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Honda Universe
Lakewood Township, NJ
1,853 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,853 reviews
December 15, 2022
Fast and easy process. By far the best dealership experience I’ve ever had. The 3 hour trip was definitely worth it! By far the best dealership experience I’ve ever had. The 3 hour trip was definitely worth it! More
by JREECE311
Verified CustomerEmployees Worked With
Other Employees :
Brian D'Zio, Nico Demaglhaes
December 15, 2022
After having a terrible experience previously with this dealership a few years ago, I can happily say I would use them again. I started talking to Matthew about trading in my lease, and right away loved th dealership a few years ago, I can happily say I would use them again. I started talking to Matthew about trading in my lease, and right away loved that he wasn't pushy or salesy like a lot of other people. He was respectful of my time and made sure everything was ready to go with my new lease before I stepped foot into the dealership to complete it. While some sales managers (NS) are very pushy and borderline harass you , Matthew made sure that he never did that. He consistently called and spoke on the days I said I had available and was never pushy. I would 100000% purchase another vehicle here as long as Matthew is my sales guy. It was the least stressful car experience I've ever had. More
by BRISTER53087
Employees Worked With
December 11, 2022
Great service! I walked in got helped by Danny Patel and got a car within an hour. I walked in got helped by Danny Patel and got a car within an hour. More
by CHAIM832
December 10, 2022
Yvette was very knowledgeable and great sales person. We were looking for a 2023 van which there were non available on the lot. Yvette was able find us the van we were looking for. She made our experienc We were looking for a 2023 van which there were non available on the lot. Yvette was able find us the van we were looking for. She made our experience very pleasurable and made this the easiest car buying experience we’ve encountered. E&A Flynn More
by flymolly
Employees Worked With
Yvette Rivera-Coates
December 09, 2022
The entire process from ordering the car to delivery was easy and fast. Professional and respectful sales people easy and fast. Professional and respectful sales people More
by FTAPACHE224
December 09, 2022
Highly recommended. The car-buying transaction was very smooth. Very easy to go through the entire process from pricing negotiation to delivery. The car-buying transaction was very smooth. Very easy to go through the entire process from pricing negotiation to delivery. More
by TSOF224
December 07, 2022
Highly recommend Honda Universe there was no pressure, good prices, and great service! the process was simple and timely I'll definitely be back! good prices, and great service! the process was simple and timely I'll definitely be back! More
by JATKISSON
Employees Worked With
Other Employees :
Al Cunha, Sam Moncayo, Brian D'Zio
December 04, 2022
Excellent experience at this dealership. Matt was a very knowledgeable and kind salesman. I will recommend this dealership to others/friends. Matt was a very knowledgeable and kind salesman. I will recommend this dealership to others/friends. More
by MAURHART
