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Honda Universe

Lakewood Township, NJ

4.8
1,863 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,863 reviews

December 07, 2021

I purchased a used car and could not be happier with both the vehicle and the staff at Honda Universe. I must acknowledge one exceptional employee, John McGraw who was extremely professional and accommodatin More

by Aughtryn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Honda Universe responded

Thank you for sharing your very kind review. It's great to know that John McGraw was extremely professional and accommodating and you're pleased with everything. Thanks again!

December 06, 2021

no problems . still figuring out all the features on the ridgeline. staff was great. have less that 1000miles so far More

by ULISMOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cunha, Greg Groeller
Dec 07, 2021 -

Honda Universe responded

We're very glad to hear that our team was great and you're pleased with everything. Thanks!

December 06, 2021

John McGraw was outstanding in helping us with our new car purchase. Very patient and understanding. Would highly recommend him!!!!!!!!! More

by mattyg
Customer Service
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Honda Universe responded

It's wonderful to hear that John McGraw was very patient and understanding, and you're willing to recommend him so highly, thanks!

December 06, 2021

Thank you Honda Universe for making the purchase of our Honda Odyssey so quick and easy! I have always had the best experience buying and leasing through Honda Universe. Thanks, John McGraw for such an exc More

by dianec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Honda Universe responded

It's great to know that John McGraw made sure you received an exceptional car buying experience. We're very glad to know that you've had the best buying and leasing experiences with us. Thanks!

December 03, 2021

This was a pleasant experience the staff was very helpful and in my opinion went above and beyond to help me with the purchase of my vehicle. Thank you More

by BOLEJARZ18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cunha, Greg Groeller, Brian D'Zio
Dec 04, 2021 -

Honda Universe responded

It's great to hear that you had a pleasant experience and our team was very helpful, and they went above and beyond to help with your vehicle purchase. Thank you for the terrific review!

December 01, 2021

John was extremely knowledgeable when shopping for my son's Honda. we never felt pressured. I not only recommend Honda Universe but strongly suggest asking for John McGraw More

by kat130SR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Honda Universe responded

We're glad to know that John McGraw was extremely knowledgeable, and you're willing to strongly recommend him to others as well. Thanks for the terrific review!

November 30, 2021

John McGraw was extremely helpful and a pleasure to deal with. John went above and beyond my expectations. Extremely knowledgeable. More

by JN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Honda Universe responded

Thanks for sharing your kind remarks. It's a pleasure to hear that John McGraw was extremely helpful and a pleasure to deal with. We're also glad to know that he went above and beyond to meet your expectations, and he was extremely knowledgeable as well. Thanks again!

November 23, 2021

Honda Universe732-370-9700 ext. 4116Hi, I went to Honda Universe 732-370-9700 ext. 4116 Hi, I went to Honda Universe and met Brian D'zio and Sue Simone. They were very courteous and helpful. I More

by Ruth.W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Honda Universe responded

It's great to hear that Brian D'zio and Sue Simone were so helpful, as well as very courteous. We're glad to know that you're happy with the great deal you received! Thanks for your kind review.

November 21, 2021

The whole process went smoothly from checking for the color I wanted and my sales rep Gustavo was great More

by FRANKDESIMINI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cunha, Gustavo Avelino
Nov 21, 2021 -

Honda Universe responded

Thanks for sharing your feedback. It's wonderful to know that Gustavo made sure everything was very smooth and you were able to get the color car you wanted. Congratulations!

November 19, 2021

Sales Rep Joe was awesome . Very helpful and willing to make sure i was happy More

by PEARCEATC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Nico Demaglhaes
Nov 19, 2021 -

Honda Universe responded

We're so glad to hear that Joe was very helpful and he worked to make sure you were happy. Thanks for the great review!

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