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Honda Universe
Lakewood Township, NJ
1,864 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,864 reviews
February 11, 2021
Thank you Honda. Tony was such a great person to work with. He was caring, professional and made my early morning experience so smooth and quick! with. He was caring, professional and made my early morning experience so smooth and quick! More
by GOLDSTONE821
Verified CustomerEmployees Worked With
Tony
February 11, 2021
Everyone is always friendly, and I never wait long for Service. Lisa is especially helpful, and I really appreciate how she uses text messages as communication (if wanted) Makes my life easier. Service. Lisa is especially helpful, and I really appreciate how she uses text messages as communication (if wanted) Makes my life easier. More
by KALLIAN.RIVARD
Employees Worked With
Lisa B
February 10, 2021
Fast service. Appreciated the repairs that were brought to my attention by Tony. Will return for my next oil change once it is time for it. to my attention by Tony. Will return for my next oil change once it is time for it. More
by SGTBILCO22886
Employees Worked With
Tony service Tech
February 10, 2021
Pleased with service. Very clean facility. Was surprised to see that there were not all that many cars in showroom. Oh well must be because of covid to see that there were not all that many cars in showroom. Oh well must be because of covid More
by COLEMAN081
Employees Worked With
Tony in service
February 09, 2021
Service person was excellent. Very friendly and helpful. I would recommend this dealership to anyone.. Price was good. Parts were good. Communicated well and kept advised I would recommend this dealership to anyone.. Price was good. Parts were good. Communicated well and kept advised More
by RDSCARPA52
Employees Worked With
February 09, 2021
Gracias es un buen concesionario Lo Recomiendo excelente servicio el personal muy amable bien atentos que más podría decir gracias a Paul por su amabilidad servicio el personal muy amable bien atentos que más podría decir gracias a Paul por su amabilidad More
by TLAPA060679
Employees Worked With
Paul Dugan
February 09, 2021
Yvette was very helpful, knowledgeable, and patient. She is very easy to talk to and not pushy. Very happy with my purchase. I would recommend her to everyone. is very easy to talk to and not pushy. Very happy with my purchase. I would recommend her to everyone. More
by Nbogle95
Employees Worked With
Yvette Rivera-Coates
February 08, 2021
Customer service was really good. They team took time to assist with the appropriate vehicle. I would totally recommend. I'm happy with my 2021 Honda Pilot SE. assist with the appropriate vehicle. I would totally recommend. I'm happy with my 2021 Honda Pilot SE. More
by Kevaughn
February 08, 2021
I really happy for my new car and Matthew was very good with us and I’m very happy for all your help thanks Matthew thanks Honda with us and I’m very happy for all your help thanks Matthew thanks Honda More
by medjinebrice2015
Employees Worked With
February 08, 2021
Yvette was awesome!! She did what we asked for. She didn’t waste time and we got what we needed. We appreciate her and everyone from Honda Universe. didn’t waste time and we got what we needed. We appreciate her and everyone from Honda Universe. More
by crusso0115
Employees Worked With
Yvette Rivera-Coates
