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Honda Universe
Lakewood Township, NJ
1,857 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,857 reviews
February 08, 2021
Customer service was really good. They team took time to assist with the appropriate vehicle. I would totally recommend. I'm happy with my 2021 Honda Pilot SE. assist with the appropriate vehicle. I would totally recommend. I'm happy with my 2021 Honda Pilot SE. More
by Kevaughn
Verified Customer
February 08, 2021
Yvette was awesome!! She did what we asked for. She didn’t waste time and we got what we needed. We appreciate her and everyone from Honda Universe. didn’t waste time and we got what we needed. We appreciate her and everyone from Honda Universe. More
by crusso0115
Employees Worked With
Yvette Rivera-Coates
February 08, 2021
I really happy for my new car and Matthew was very good with us and I’m very happy for all your help thanks Matthew thanks Honda with us and I’m very happy for all your help thanks Matthew thanks Honda More
by medjinebrice2015
Employees Worked With
February 08, 2021
Great customer service!! This was my second purchase at Honda universe. We were in and out in 2 hours. I will continue to use them. Honda universe. We were in and out in 2 hours. I will continue to use them. More
by adamriepl
February 06, 2021
I had a great experience with Paul, Glenn at Honda Universe!! This place is full of friendly people and great customer service. I would definitely recommend them! Universe!! This place is full of friendly people and great customer service. I would definitely recommend them! More
by junior.tlapa45
Employees Worked With
Other Employees :
Yvette Rivera-Coates, Glenn Swenson, Paul Dugan, Emily Esposito
February 04, 2021
Happy with my new CR V and the Honda Universe. Thanks! “ This could be the start of a long friendship “ Keep up the good work This could be the start of a long friendship “ Keep up the good work More
by leftymagoo52
February 04, 2021
I had a wonderful experience at the dealer. Everyone was attentive and friendly. I love Hondas and so glad I was able to get a new one. Bryant was great!! thank you! attentive and friendly. I love Hondas and so glad I was able to get a new one. Bryant was great!! thank you! More
by EVYSO77
February 04, 2021
After telling Matt that I didn’t like the sport style seats, he knew exactly what to show me, the Honda Ridgeline. We took it for a test drive and that was it. He was very intuitive and he and the mana seats, he knew exactly what to show me, the Honda Ridgeline. We took it for a test drive and that was it. He was very intuitive and he and the manager, Fred, worked with me on my budget. I walked off the lot with a new Ridgeline! More
by NJChef84
February 03, 2021
Tony P. provided excellent customer service and exceeded my expectations. He was courteous, had strong communication skills, and exhibited a desire to make the customer satisfied. My vehicle was serviced my expectations. He was courteous, had strong communication skills, and exhibited a desire to make the customer satisfied. My vehicle was serviced in a thorough and timely manner. I brought my vehicle into the Honda dealership on route 88 in Lakewood to have a routine oil change completed, as well as diagnosis of a newly concerning sound when I started my car. I will definitely utilize the service department at the Lakewood Honda dealer in the future! Tony should be recognized for his excellence in service. More
by LIW200
Employees Worked With
Tony P.
February 03, 2021
This dealer is really good I like Neil Goldstein because he always make it work Is the second time that I get a car from him I will come back again he is really good he always make it work Is the second time that I get a car from him I will come back again he is really good More
by jrobles325
