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Honda Universe - Service Center

Lakewood, NJ

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181 Reviews

181 Reviews of Honda Universe - Service Center

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January 15, 2021

Great service; thank you! Tony in the service area was pleasant and kept me informed during the servicing of my car, explaining in detail so I could understand what my car needed and why. My thanks also e More

by GrannyH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Service Dept.
Jan 15, 2021 -

Honda Universe responded

We truly appreciate you taking the time to provide such great feedback! It's a pleasure to know our team was able to assist you and make your experience a positive one!

January 15, 2021

Lisa at service desk very professional and friendly service on vehicle done in timely mannor i will bring the vehicle back for future service when needed More

by CHUCK.BRAZAITIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

January 15, 2021

Excellent Service! They offered me everything they needed to. The Service lady was amazing. They took care of me every step of the way and the made sure i was comfortable the entire way. More

by KROLIVO9614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

January 15, 2021

Danny and Rahsaan were amazing! Very helpful .. they were a pleasure! Definitely see myself coming back in the future and recommending both of them for being friendly and extremely helpful More

by Silvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Honda Universe responded

Silvia, thank you for the positive five-star review! We're so pleased to know that Danny and Rahsaan were able to assist you and provide you with such great service. We look forward to seeing you again in the future!

January 13, 2021

Very professional and got my flat repaired in a timely fashion. Amazing 10/10 recommend going here! Jessica was very pleasant to deal with and made me feel like I was a priority. Thank you More

by SKAM8787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Jan 15, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

January 13, 2021

Service was quick and efficient. I have never been anywhere that has has served me the way Honda universe did. I would recommend them anytime! More

by HIRAMC13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Ramos
Jan 15, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

January 13, 2021

Best Honda Dealer out there. Lisa in service is the only person I will deal with when I bring my car in. Danny in sales is the one I refer all my family and friends to. Best of the best! More

by drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa - Service
Jan 15, 2021 -

Honda Universe responded

Drew, thank you for the excellent five-star review! It sounds like our team provided you with excellent service and we hope to see you again soon!

January 12, 2021

Lisa is always helpful when I need my car serviced at Honda Universe. The rear brake pads were replaced and a 4 wheel alignment was done. Lisa was able to apply my coupons and the work was done in a li More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Jan 13, 2021 -

Honda Universe responded

James, thank you for the positive five-star review! We're happy Lisa was able to assist you and make your experience a positive one. We truly appreciate your kind words and look forward to seeing you again in the future!

January 12, 2021

We are pleased with the service we received at Honda Universe. The car was taken in promptly and serviced which included a road test. Everyone was friendly and the waiting area was comfortable and clean More

by FERDELANCE09
Recommend Dealer
Yes
Employees Worked With
Paul Dugan
Jan 13, 2021 -

Honda Universe responded

We truly appreciate your kind words and look forward to servicing your car again in the future!

January 12, 2021

I got an oil change and usually get most of my services taken care of at Honda Universe. Always good service and customer service. Thanks! More

by LISABILLOTTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Jan 13, 2021 -

Honda Universe responded

Thank you for the positive feedback! We truly appreciate your loyalty to our dealership and look forward to seeing you again in the future!

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