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Honda World Downey

Downey, CA

4.7
513 Reviews
It's our sincere belief that Honda World Downey vehicles offer you superior quality, value, and fuel efficiency for your hard-earned dollar. We know you have many options in the Los Angeles and Orange County metropolitan areas, so we'd like to take this opportunity to thank the many customers we've had the privilege of serving over the years, and invite those visiting us for the first time to experience our commitment to providing the highest level of service. Our professional staff has built its reputation on being honest and courteous. And, we believe it's our duty to provide a comfortable, hassle-free, no pressure place to buy and service your automobile. Our team has extensive product knowledge and is enthusiastic about helping you find the perfect car to fit both your needs and your budget. We know that selling you a car marks the beginning of a relationship with you and your family. Because of this, we not only want you to be happy when you drive off the lot, we want you to be satisfied for as long as you have your vehicle. Because Southern Californians spend so much time on the road and in their cars, our business has become an integral part of our customer's lives. Over the years we have sold over 40,000 vehicles. Honda World Downey is a privately owned and operated dealership, which means the only person we answer to is you. We are passionate about our business and hope you'll feel the same way about your car. We are also extremely proud of our community participation. Not only does Honda World Downey provide careers for more than 120 local residents, our dealership sponsors highway clean-up, donates to local sports teams, and supports youth reading programs. We also actively contribute to our local YMCA as well as our police and fire departments. We look forward to seeing you soon!
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11000 Florence Ave

Downey, CA

90241

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Showing 513 reviews

August 25, 2025

Took my car for an oil change at 8 am told it would take like 2 hrs it was 3 pm and no one called me I had to call and got a voicemail I was finally called back to pick up car at around 3:15 then was asked More

by no26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guillermo Hernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2025

The new space is amazing. Everyone I encountered was friendly and helpful. Thank you again. More

by skrystine06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Honda World Downey responded

skrystine06,We're thrilled to hear you enjoyed the new space we’ve put a lot of thought into making it welcoming and comfortable for our guests. It’s also great to know that our team made a positive impression during your visit.-Dennis Alejo GSM

August 25, 2025

I made an appointment for 3:30pm on a Thursday. I got there they took my vehicle and an hour and a half later I get a call from the service advisor that there are no technicians to work on my car. More

by emmazava24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernesto Cabrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2025

Friendly helpful beautiful new place clean and bright and the convenience little store is a nice feature More

by alicemart27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Honda World Downey responded

alicemart27, Thank you for taking the time and leaving us a review ! Thank you for the great feedback! We're so glad you enjoyed the friendly service, our clean and bright new facility, and the added convenience of the little store it's the small touches that make a difference.-Dennis Alejo GSM

August 25, 2025

They have the best service reps always being very clear about the work that needs to be done on my 2016 honda pilot this where I go for all the service that my car needs 😀 More

by Munolu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Honda World Downey responded

Munolu, thank you for taking the time to leaving us a review ! We're thrilled to hear that our service team has consistently provided clear communication and dependable care for your 2016 Honda Pilot. It's always our goal to make sure every customer feels informed and confident about the work being done.We truly appreciate your loyalty and trust ,thank you for choosing us as your go-to for all your vehicle's service needs! -Dennis Alejo GSM

August 25, 2025

I think they should be more organized next time, they couldn’t keep up on who was next. More

by raqqzt.21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Honda World Downey responded

raqqzt.21, thank you for taking the time and leaving us a review ! We're sorry to hear there was confusion about the order of service during your visit. Your time is valuable, and we’re committed to making improvements.-Dennis Alejo GSM

August 24, 2025

GUILLERMO HERNANDEZ, SERVICE ADVISOR, IS VERY EXPERIENCED, KNOWLEDGEABLE AND PROV8DES OUTSTANDING CUSTOMER SERVICE. I HAVE BEEN A CUSTOMER OF LA HONDA WORLD FOR 19 PLUS YEARS AND I STRONGLY BEL More

by TahoeB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ARNEL...MASTER HONDA MECHANIC
Aug 25, 2025 -

Honda World Downey responded

TahoeB, We’re incredibly proud to have Guillermo Hernandez on our team, and your words perfectly capture the level of dedication and service he brings to every customer interaction. 19+ years of loyalty means the world to us .We’re honored to continue taking care of you and your Accord. Thank you again for being such a valued part of the Honda World family.-Dennis Alejo GSM

August 24, 2025

Since the first day about my car, I have always taken my CRV to this dealer. I will not take it nowhere else. I love the service. More

by Elicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Honda World Downey responded

Elicia, We’re truly honored by your loyalty and trust , thank you! Knowing you’ve chosen to bring your CR-V to us since day one means everything to our team. We’re committed to providing the kind of service that keeps you coming back, and we're so glad to hear you love it here.-Dennis Alejo GSM

August 24, 2025

Super efficient, very easy to deal with and extremely kind. Great costumer service. Very understanding and friendly. More

by jaidaj05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Camberos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Betts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean
Aug 25, 2025 -

Honda World Downey responded

jaidaj05, Thank you so much for the kind words! We're thrilled to hear that you had a smooth and positive experience with our team. Being efficient, kind, and easy to work with is exactly the level of service we aim to deliver every day.-Dennis Alejo GSM

August 24, 2025

Great experience at Hinda world downey service department, The service attendant was knowledgeable about my 2016 accord sport. Right away it was serviced and ready to drive away...Awesome team.... More

by Laloscla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Honda World Downey responded

Laloscla, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our service team at Precision Honda took great care of your 2016 Accord Sport and got you back on the road quickly. It's always a win when our knowledgeable team can deliver fast, efficient, and friendly service.Thanks again for being a valued part of the Precision Honda family!-Dennis Alejo GSM

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