392 Reviews of Honda World Downey - Service Center
Excellent service Customer support very helpful My vehicle was completed in a timely manner Will be returning vehicle was completed in a timely manner Will be returning More
It is a very nice location and set up the service was pretty quick although there was a lot of cars pretty quick although there was a lot of cars More
The promt service given by Honda team was amazingly successful and the time manner when the car was delivers after service given great team successful and the time manner when the car was delivers after service given great team More
Took my car for an oil change at 8 am told it would take like 2 hrs it was 3 pm and no one called me I had to call and got a voicemail I was finally called back to pick up car at around 3:15 then was asked like 2 hrs it was 3 pm and no one called me I had to call and got a voicemail I was finally called back to pick up car at around 3:15 then was asked if I wanted car washed and had to wait for it dealer had car for 7 hrs and waited till I got there to was car. Next time I will just go to jiffy lube More
The new space is amazing. Everyone I encountered was friendly and helpful. Thank you again. Everyone I encountered was friendly and helpful. Thank you again. More
I made an appointment for 3:30pm on a Thursday. I got there they took my vehicle and an hour and a half later I get a call from the service advisor that there are no technicians to work on my car. I got there they took my vehicle and an hour and a half later I get a call from the service advisor that there are no technicians to work on my car. Waste of my time. So I bring it back on a Saturday and the service advisor says no appointment was needed. Get there on Saturday and someone else says they are not taking walk ins. So disorganized and a complete scam More
Friendly helpful beautiful new place clean and bright and the convenience little store is a nice feature the convenience little store is a nice feature More
They have the best service reps always being very clear about the work that needs to be done on my 2016 honda pilot this where I go for all the service that my car needs 😀 about the work that needs to be done on my 2016 honda pilot this where I go for all the service that my car needs 😀 More
I think they should be more organized next time, they couldn’t keep up on who was next. couldn’t keep up on who was next. More
GUILLERMO HERNANDEZ, SERVICE ADVISOR, IS VERY EXPERIENCED, KNOWLEDGEABLE AND PROV8DES OUTSTANDING CUSTOMER SERVICE. I HAVE BEEN A CUSTOMER OF LA HONDA WORLD FOR 19 PLUS YEARS AND I STRONGLY BEL EXPERIENCED, KNOWLEDGEABLE AND PROV8DES OUTSTANDING CUSTOMER SERVICE. I HAVE BEEN A CUSTOMER OF LA HONDA WORLD FOR 19 PLUS YEARS AND I STRONGLY BELIEVE GUILLERMO HERNANDEZ AND HONDA WORLD ARE THE VERY BEST IN THE BUSINESS! I AM FREQUENTLY ASKED BY TOTAL STRANGERS WHO TAKES SUCH GREAT CARE OF MY HONDA ACCORD AND I HAPPILY HAND OUT GUILLERMO HERNANDEZ'S BUSINESS CARD WITH HIGH CONFIDENCE AND BIG SMILE!😃...KNOWING THEY WILL BE WELL TAKEN CARE OF BY GUILLERMO AND HIS TEAM! More