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Honda of Ames
Ames, IA
1,824 Reviews
Honda of Ames is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Honda of Ames, in Ames, Iowa, joined the Lithia Motors family of dealerships in February 2007 after being acquired from Jordan Motors, Inc. Honda of Ames, near the surrounding areas of Ames, Des Moines, Ankeny and Boone Iowa, features a wide selection of new Honda and used Honda cars , trucks and SUVs. Our inventory includes new Honda models such as the Honda Accord, Accord Crosstour, Civic, Civic Hybrid, Civic GX NGV, Civic Si, CR-V, CR-Z, Element, Element SC, FCX Clarity FCEV, Fit, Insight Hybrid, Odyssey, Pilot & Ridgeline.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,824 reviews
May 21, 2020
We always receive professional and excellent service from Mel and his staff. They keep us posted on the status of our service and give a thorough explanation of what they completed. Mel and his staff. They keep us posted on the status of our service and give a thorough explanation of what they completed. More
by JOHNHSTITES
Verified Customer
May 20, 2020
No pressure, from what I can see, quality service department. Good selection of new and used cars. Brought one car in for warranty work and ended up buying a nice little used car. department. Good selection of new and used cars. Brought one car in for warranty work and ended up buying a nice little used car. More
by ELJTH73
May 19, 2020
They fit into their schedule quickly and performed the work timely. Actual cost was lower than the estimate and staff were very courteous and professional. work timely. Actual cost was lower than the estimate and staff were very courteous and professional. More
by JR
Employees Worked With
May 18, 2020
As always, they have quick and friendly service. I love my Honda and would never think about driving another brand. Thank you Mel and staff! my Honda and would never think about driving another brand. Thank you Mel and staff! More
by jippi57
Employees Worked With
May 18, 2020
Very personable staff that did a great job for us in this virus environment. Zac was great covering for Jerry. I would rate home 5 star but he was not on the list in this survey. virus environment. Zac was great covering for Jerry. I would rate home 5 star but he was not on the list in this survey. More
by mlmoser
May 18, 2020
Oil change time Called and made my appoint that worked for me which were reasonable times options and when I drove up I was promptly taken care of and was all done in Called and made my appoint that worked for me which were reasonable times options and when I drove up I was promptly taken care of and was all done in less than the time they told me very happy with service as always! thank guys! More
by TJOHNSON31
Employees Worked With
May 16, 2020
sales person zac was awsome I sign up for life time oil change service. I was told I get 4 oil change per year. But my contract I sign says 2 times per year. Thank You Ra I sign up for life time oil change service. I was told I get 4 oil change per year. But my contract I sign says 2 times per year. Thank You Rakesh More
by rmp401
Employees Worked With
Zac, Lindy Ellett
May 15, 2020
Came in for an oil change I have had my car serviced there several times and they have always done great service. Friendly and polite. Was done in a timely manner. Thank you I have had my car serviced there several times and they have always done great service. Friendly and polite. Was done in a timely manner. Thank you More
by KMEBBOND
Employees Worked With
May 13, 2020
It was the absolutely best car buying experience I have EVER had!!!! Austin was amazing, phenomenal customer service!!! Will definitely be back to see Austin in the future! EVER had!!!! Austin was amazing, phenomenal customer service!!! Will definitely be back to see Austin in the future! More
by jewell.johnson76
Employees Worked With
May 11, 2020
Service Department takes good care of you! From the moment I walked in, Bill S. took good care of me and our vehicle. Very pleasant to work with and accommodating. Bill called me when the veh From the moment I walked in, Bill S. took good care of me and our vehicle. Very pleasant to work with and accommodating. Bill called me when the vehicle was done. I had taken their shuttle to work, so I called them to pick me up and they arrived promptly. Job well done all the way around! More
by Rimer
Employees Worked With
Bill Sullivan
