Honda of Ames

We traded in 2 cars and bought 2 cars. Wayde was very patient as we test drove 6 vehicles. Trade in amounts were semi fair given the market and so were their prices for used cars. My one big complaint is patient as we test drove 6 vehicles. Trade in amounts were semi fair given the market and so were their prices for used cars. My one big complaint is the finance manager. I can’t remember his name. He was a younger guy. He was very pushy about gap insurance and was saying stuff about banks and loans that I totally thought he was pulling out of his butt. I have bought 30 cars over the years and worked in banking and know what he was saying wasn’t true. Also, I have always picked my due date and he didn’t give me the option to do so. That was very frustrating. The finance experience may be the only thing that keeps me from recommending this dealership. Otherwise, good experience. More

Great job of both guys agreeing to Covid 19 guidelines. In and out in a hurry! Josh also helped me with pairing my new phone! In and out in a hurry! Josh also helped me with pairing my new phone! More

Great service Always feel like service department is friendly, fair and thorough. Great at communicating their findings and options available. Prompt and good at Always feel like service department is friendly, fair and thorough. Great at communicating their findings and options available. Prompt and good at social distancing during these trying times. More

This dealership is the best. They are professional and very helpful. I have always had pleasant experiences with their teams especially the services department team. very helpful. I have always had pleasant experiences with their teams especially the services department team. More

2020 Honda Pilot Honda of Ames was awesome to buy a car from. Great pricing, customer service and so on. Would recommend to others! Will for sure revisit when time to Honda of Ames was awesome to buy a car from. Great pricing, customer service and so on. Would recommend to others! Will for sure revisit when time to buy another vehicle. Thanks Jerry Hebrink More

Zac Ose in sales. I contacted the dealership on-line, using their "best price' request. Zac e-mailed me and called me the next business day to follow up. Everything w I contacted the dealership on-line, using their "best price' request. Zac e-mailed me and called me the next business day to follow up. Everything was handled professionally and they indeed had the best price. Very happy with my new CRV. More

I only have one complaint and that is I wanted touch up and they had to order it and called the next day and said it was there. That causes me another trip. Other than that I am very happy with the servi and they had to order it and called the next day and said it was there. That causes me another trip. Other than that I am very happy with the service. More

I always get great service with a fast turnaround here. Their multi point service checks often find things that need to be done, some that can wait, and some that are just fine and need no attention. Their multi point service checks often find things that need to be done, some that can wait, and some that are just fine and need no attention. More

New CRV My sales rep was not available so he had another rep handle the purchase rather than making me wait. Wayde called me in advance to set up a meeting t My sales rep was not available so he had another rep handle the purchase rather than making me wait. Wayde called me in advance to set up a meeting time and then we did as make paperwork as we could over the phone so the buying process at the dealership was much quicker. More

Great service at a fair price. Friendly personnel that are always helpful but not pushy. I would recommend your dealership to others and will continue to use you for my service needs. are always helpful but not pushy. I would recommend your dealership to others and will continue to use you for my service needs. More