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Honda of Ames
Ames, IA
1,824 Reviews
Honda of Ames is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Honda of Ames, in Ames, Iowa, joined the Lithia Motors family of dealerships in February 2007 after being acquired from Jordan Motors, Inc. Honda of Ames, near the surrounding areas of Ames, Des Moines, Ankeny and Boone Iowa, features a wide selection of new Honda and used Honda cars , trucks and SUVs. Our inventory includes new Honda models such as the Honda Accord, Accord Crosstour, Civic, Civic Hybrid, Civic GX NGV, Civic Si, CR-V, CR-Z, Element, Element SC, FCX Clarity FCEV, Fit, Insight Hybrid, Odyssey, Pilot & Ridgeline.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,824 reviews
February 25, 2020
Josh from service was very helpful, car drives better than ever, service was very straightforward and easy to understand. Free drinks was a plus! overall great than ever, service was very straightforward and easy to understand. Free drinks was a plus! overall great More
by GriffinT
Verified CustomerEmployees Worked With
February 24, 2020
Had a computer update issue on Friday with my lovely wife's CRV. Service center got us in first thing Saturday and corrected issue and performed 35K maintenance too. (Happy wife; happy life). THANKS! wife's CRV. Service center got us in first thing Saturday and corrected issue and performed 35K maintenance too. (Happy wife; happy life). THANKS! More
by DDJ0
Employees Worked With
Several in the service department
February 24, 2020
Fabulous customer service Once again, we were highly satisfied with the service department at Honda of Ames. We travel quite a distance to have them service our vehicles, which Once again, we were highly satisfied with the service department at Honda of Ames. We travel quite a distance to have them service our vehicles, which shows how pleased we are with their personal approach and attention to detail. We have never felt pressured to do any of the maintenance they suggest. More
by LJHARMS_14
February 21, 2020
Great people and service Great people who do their best to please the customer. Not pushy but informative about the needs of your vehicle. Will continue to bring our Honda h Great people who do their best to please the customer. Not pushy but informative about the needs of your vehicle. Will continue to bring our Honda here. More
by Matt
Employees Worked With
February 20, 2020
My experience at Ames Honda I connected with your sales associate Austin who was working as I brought in my Piolet for service. I had an interest in a Ridgeline and he showed me I connected with your sales associate Austin who was working as I brought in my Piolet for service. I had an interest in a Ridgeline and he showed me my options. There was no pressure which is how I like to be treated and his service and demeanor was perfect. More
by kellyewing
Employees Worked With
February 19, 2020
Salesperson we worked with was very customer orientated and thorough. Was a very good experience overall and will use our Ames Honda for any future purchases. and thorough. Was a very good experience overall and will use our Ames Honda for any future purchases. More
by lsnvly
Employees Worked With
February 19, 2020
The service was great I was in and out in less than 1 hour!!! 👍 I’m coming back in 2 weeks to have a part put in. Sure it will go great. hour!!! 👍 I’m coming back in 2 weeks to have a part put in. Sure it will go great. More
by TPESKEY79
February 18, 2020
True customer service I am always pleased with the service at Honda of Ames. I especially appreciate not being patronized because I'm a woman--little and old as well! Hond I am always pleased with the service at Honda of Ames. I especially appreciate not being patronized because I'm a woman--little and old as well! Honda Service is prompt, explains things in non-mechanic language, and doesn't try to push products unless it's obviously necessary (filters, tires, etc.) More
by GSPETERSEN845
Employees Worked With
William Sullivan is the name on my invoice
February 17, 2020
Great Service Staff The service department staff have always treated me well. Not only do they do regular maintenance on my vehicle, but they also were very quick to solv The service department staff have always treated me well. Not only do they do regular maintenance on my vehicle, but they also were very quick to solve a few out of the ordinary problems that I have experienced. More
by Andrew.coop97
