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Honda of Ames

Ames, IA

4.5
1,824 Reviews
Honda of Ames is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Honda of Ames, in Ames, Iowa, joined the Lithia Motors family of dealerships in February 2007 after being acquired from Jordan Motors, Inc. Honda of Ames, near the surrounding areas of Ames, Des Moines, Ankeny and Boone Iowa, features a wide selection of new Honda and used Honda cars , trucks and SUVs. Our inventory includes new Honda models such as the Honda Accord, Accord Crosstour, Civic, Civic Hybrid, Civic GX NGV, Civic Si, CR-V, CR-Z, Element, Element SC, FCX Clarity FCEV, Fit, Insight Hybrid, Odyssey, Pilot & Ridgeline.
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220 Kitty Hawk Dr

Ames, IA

50010

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Showing 1,824 reviews

January 19, 2022

Accurate diagnosis and discovery of extended warranty for the issue. Parts were on hand and repair was completed same day. More

by JSTROHMEYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cherveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Ames. Please don't hesitate to reach out if you need anything else.

January 19, 2022

Great service. In and out in time promised. Will tell friends that this is a great place. More

by Sooners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.Edgar Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 13, 2022

Great people would recommend to any one I enjoyed working with then Daniel was a new man there and was educated on the Honda. Also the next day Jerry went threw everything again I fell like I know w More

by sallie.dodd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hebrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Honda of Ames responded

Thank you, Sallie, and congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

January 11, 2022

The wait for an oil change is ridiculous. I purchased the oil changes for life but due to the time it takes it almost doesn't seem worth it. The staff I spoke to at the center was also incredibly rude. More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Augustine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Honda of Ames responded

Michelle, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

January 07, 2022

Excellent service and good attention good waiting time and recommend good work to my friend More

by jegomez0102@gimail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.Edgar Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Honda of Ames responded

We appreciate your business and our team looks forward to serving you again soon!

January 06, 2022

Prompt and professional service. Done right the first time. Options presented clearly with no pressure to commit. More

by JSTROHMEYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cherveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Honda of Ames responded

Thanks for sharing your thoughts about your experience working with Eric here at Honda of Ames. We appreciate your business and hope to see you again soon!

January 04, 2022

I bought a car from this dealership and something went wrong with the car. They have refused to call me back or answer any of my calls to try and get something figured out. I am being lied to about what w More

by zaebill54
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Melvin Gawley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mayberry
Jan 21, 2022 -

Honda of Ames responded

We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly.

December 31, 2021

Great experience and have always had great service. The service manager is helpful and wonderful More

by DAALBERS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Honda of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 31, 2021

Had a great experience! They made sure that we were informed throughly about what was coming with our new car and all the great specs! More

by coriwoodall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Will
Jan 03, 2022 -

Honda of Ames responded

Thank you, Cori! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

December 29, 2021

What makes a good dealership an excellent dealership in my mind, is the service department. I have been coming to Honda of Ames since I purchased my first Honda Accord, 1990 DX. Since then, I have purchase More

by Steven R Alt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Jenkins-Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Honda of Ames responded

Steven, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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