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Honda of Ames - Service Center

Ames, IA

4.5
1,133 Reviews
Call Service Center (515) 817-1713

1,133 Reviews of Honda of Ames - Service Center

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December 25, 2022

They were very good at getting me in to have 4 new tires and alignment. Asked if they had time to do a 30,000 mile service on my vehicle. They completed it and was on my way. More

by randalaglade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2022 -

Honda of Ames responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Ames; we look forward to having you as one of our valued customers for many more years to come.

Helpful
December 24, 2022

I have always received good maintenance from Honda of Ames service center. My family have been loyal customers for years. More

by Civic Customer
Workmanship
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2022 -

Honda of Ames responded

Thank you for taking the time to leave us this great five-star review. We sincerely value your business. Thank you for choosing us over the years.

Helpful
December 23, 2022

Friendly-Courteous and Always checking and letting you know what is going on.with your vehicle. More

by mmryln
Recommend Dealer
Yes
Employees Worked With
Wayde Klingbeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Fritz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2022 -

Honda of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
December 23, 2022

Terrific dealership and superb service department. Personable and thorough. We are a Honda family for life. More

by MGOLEMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Thom
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2022 -

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

Helpful
December 22, 2022

Very kind and attentive staff. They take the time to go over everything about the cars inspection. More

by TEAGANNICOLE16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander shear
Report | Print
Dec 22, 2022 -

Honda of Ames responded

Thank you for the kind words for our service department, Nicole! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
December 22, 2022

I had good service at Ames Honda putting in a dome light in the van More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mel is always awesome
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Dec 22, 2022 -

Honda of Ames responded

Thanks, Amy, for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

Helpful
December 22, 2022

Easy to make an appointment, the people were friendly and courteous and got the car in and out in a reasonable time. More

by MKERICKSON74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Shear
Report | Print
Dec 22, 2022 -

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
December 21, 2022

The service was quick and easy. The process of setting up an appointment was easy. More

by jakekhamphanh4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2022 -

Honda of Ames responded

Thanks, Jake! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

Helpful
December 20, 2022

Appreciate the professional service and the treatment I was given as a Honda owner there More

by casonmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2022 -

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
December 17, 2022

They are nice and they check everything to make sure you don't break down. More

by CHESSKING1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2022 -

Honda of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Dec 19, 2022 -

CHESSKING1947 responded

I believe in Honda. I've had a Honda dream bike, a 350 4 cylnder Honda new and I put 80000 miles on it, a Honda 1000, and a Honda 1100. They waere all good mortorcycles.

Helpful
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